Civil Rights Health Investigator

ETHICS AND CMPLNC PROFL 3 (006232)

UCPath Position ID: TBD_4489

Position Description History/Status

Approved Date:

7/1/2025 11:43:22 AM

Date Last Edited:

7/1/2025 11:43:14 AM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

6200O

Organization:

CHANCELLOR'S ORGANIZATION

Division Code:

6210D

Division:

CHANCELLOR'S ORGNZTN DIV

Department:

300600 - DISCRIMINATION PREVENTION

Position Details

UCPath Position Number:

TBD_4489

Position Description ID

240548

UC Payroll Title:

ETHICS AND CMPLNC PROFL 3 (006232)

Business Title:

Civil Rights Health Investigator

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 23

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

F: All Others - Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40042467

Reports to Payroll Title:

ETHICS AND CMPLNC MGR 1

UCPath Department Head Position Number:

40042467

Department Head Payroll Title:

ETHICS AND CMPLNC MGR 1

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

Under the general oversight of the Discrimination Prevention Office Director, and in coordination with the Staff Diversity and EEO Compliance Director and Title IX Director as needed, the incumbent is responsible for the investigation and resolution of complaints of discrimination and harassment based on race, color, national origin, religion, physical or mental disability, medical condition (cancer-related or genetic characteristics), genetic information (including family medical history), ancestry, marital status, age, citizenship, service in the uniformed services, including protected veterans, and other categories protected by University policy (brought by employees, students, patients or others) in the UCLA Health System and in the David Geffen School of Medicine (DGSOM"). The incumbent will be located in the Discrimination Prevention Office. The incumbent's job responsibilities will include: receiving reports and complaints; conducting initial assessment, intake and preliminary investigation; determining the appropriate process used in response to complaints (including alternative resolution and formal investigation); conducting prompt, equitable and impartial administrative investigations; making findings of fact and applying relevant policies in individual cases. The incumbent will draft and revise investigation reports. The incumbent will assist in maintaining database and records related to responses and investigations. The incumbent will assist in identifying, developing and integrating best practices and procedures into the complaint response and resolution process. The incumbent may also train UCLA Health System, DGSOM, and UCLA employees and students regarding the interpretation of Title VI, Title VII, the ADA, and the University's non-discrimination policies, as well as the University's obligations under these policies. The incumbent is a Campus Security Authority under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and a Responsible Employee under the UC Policy on Sexual Violence and Sexual Harassment and the UC Anti-Discrimination Policy.

The Discrimination Prevention Office (DPO) is responsible for assessing and investigating reports of discrimination or harassment based on race, ancestry, national origin, disability, religion, age, and other categories protected by law and University policy brought against academic personnel.

Discrimination, and Harassment Complaints 1

 • Responsible for investigation of Title VI, Title VII, Title IX, ADA/504 and other discrimination and harassment complaints, as assigned by the Discrimination Prevention Office Director.

 • Interview employees, students, patients, and others who file discrimination or harassment complaints with the Discrimination Prevention Office. Conduct follow-up interviews with appropriate management/supervisory personnel and relevant witnesses. Obtain and consider all relevant evidence. Review and analyze evidence. Write detailed, well-organized, publishable analytical reports, procedures and/or memos which apply relevant UC policy to the facts adduced during the investigation.

 • Assists with the alternative resolution of complaints of discrimination or harassment where appropriate.

60%

Discrimination, and Harassment Complaints 2

 • Consult with other units in the Civil Rights Office, UCLA Health System Human Resources, Office of Insurance and Risk Management, and/or other UCLA Health System or DGSOM departments and offices as appropriate, in resolution of complaints.

 • Act as liaison for the Discrimination Prevention Office in response to requests from the Office of the General Counsel, or the University of California Office of the President to prepare for civil rights litigation.

 • Keeps appropriate records and maintains the confidentiality of all reports and complaints in accordance with UC policy and applicable laws related to record retention.

20%

Discrimination, and Harassment Complaints 3

 • Respond to requests for information from outside legal counsel retained by the Office of the General Counsel in preparation for civil rights litigation; be prepared to testify at hearings and trials.

 • Participate in and contribute to Case Management meetings with representatives from other Civil Rights Office units, as well as other departments/offices in UCLA Health System and the DGSOM.

 • Assist in both departmental and UCLA Health System and DGSOM concern resolution by bringing issues and potential concerns to the attention of senior management and by analyzing and making recommendations for solutions.

 • Represent the Discrimination Prevention Office in various external human resources and civil rights professional organizations, and participate in their meetings, seminars and workshops.

10%

Special Projects

Under the direction of the Discrimination Prevention Office Director, and in coordination with the Staff Diversity and EEO Compliance Director and Title IX Director as needed, undertake various special projects, investigate and analyze needs, collect and summarize information, present plans, and carry them out to conclusion.

10%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Juris Doctor (JD) Degree

from an accredited American Bar Association (ABA) institution.

Preferred

Working knowledge of federal and state regulations related to Title VI, Title VII, Title IX, ADA, and other state civil rights laws that apply to the public sector consistent with University of California policies and guidelines.

Required

Comprehensive knowledge of federal and state law pertaining to discrimination, harassment, and sexual violence; case law; employment and education law trends; federal and state employment practices and laws, including employee performance management, corrective action, and progressive discipline.

Required

Ability to research, interpret and apply law and policy. Demonstrated skill in analyzing information, problems, situations, practices and/or procedures to define the problem or objective, identify relevant concerns, identify patterns and relationships, formulate logical and objective conclusions.

Required

Demonstrated ability to write detailed, well-organized, publishable analytical reports, procedures and memos on deadline; skill in negotiating, exchanging ideas, information and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions and/or solutions.

Required

Demonstrated ability to make oral presentations to individuals or groups to enhance understanding of applicable policy or procedure in the employment and patient care contexts, interpret and effectively explain complex policies and procedures to all levels of students, academic, and staff personnel.

Required

Demonstrated ability to establish rapport and credibility and gain the trust of administrators, faculty, and staff at all levels of the University, Health System, and DGSOM, as well as students and external parties; and to communicate with empathy with discrimination complainants and respondents.

Required

Demonstrated ability in investigating complaints, interviewing employees, students, patients and others from various cultural, social, economic and educational backgrounds concerning sensitive matters related to discrimination; ability to recognize an emergency situation and take appropriate action.

Required

Demonstrated ability to function as part of team and collaborate with colleagues to facilitate the resolution of employee and organizational issues; ability to function effectively with frequent interruptions and distraction, changing priorities, multiple deadlines and a frequently heavy workload.

Required

Demonstrated ability to work independently with only general direction, accept equivocal circumstances and take appropriate action where answers to a problem are not readily apparent.

Required

Ability to appropriately handle confidential and sensitive information and documents, including information related to collective bargaining.

Required

Experience in leading and conducting all aspects of complex workplace investigations.

Required

Healthcare industry, higher education, and/or public sector experience.

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Wilshire Center

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.