Implementation Specialist

HEALTH PROFNS EDUC SPEC 3 (004389)

UCPath Position ID: TBD_3968

Position Description History/Status

Approved Date:

3/12/2025 4:00:25 PM

Date Last Edited:

3/12/2025 4:00:20 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

6200O

Organization:

CHANCELLOR'S ORGANIZATION

Division Code:

6210D

Division:

CHANCELLOR'S ORGNZTN DIV

Department:

381300 - VETERANS INITIATIVE AND PARTNERSHIPS

Position Details

UCPath Position Number:

TBD_3968

Position Description ID

236930

UC Payroll Title:

HEALTH PROFNS EDUC SPEC 3 (004389)

Business Title:

Implementation Specialist

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 21

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

1 - Staff: Contract

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40054030

Reports to Payroll Title:

EXEC ADVISOR 4

UCPath Department Head Position Number:

40054030

Department Head Payroll Title:

EXEC ADVISOR 4

GENERAL DIRECTION - Indicates that the incumbent receives guidance in terms of broad goals and overall objectives and is responsible for establishing the methods to attain them. Generally the incumbent is in charge of an area of work, and typically formulates policy for this area but does not necessarily have final authority for approving policy.

POSITION SUMMARY

The Implementation Specialist (IS) working closely with VIP and COE on Veteran Resilience and Recovery leadership, will guide the development of Veteran Engagement Councils (VEC) and veteran-led community groups, in all supportive housing sites located on the West Los Angeles VA campus. The IS will manualize and refine the VEC approach; build buy-in among housing providers to host VECs; train and support veterans to lead VECs; and establish a network through which VECs contribute feedback on VA campus housing and service developments. In addition, the IS will develop, conduct, and assist in training housing staff working on the West Los Angeles VA campus in methods of assertive engagement relevant to working with veterans with experience of homelessness.

The Veterans Initiatives and Partnerships (VIP), and UCLA/VA Center of Excellence (COE) on Veteran Resilience and Recovery, through research and training activities, aims to improve health and social outcomes and recovery for Veterans who are homeless and at high risk for behavioral health disorders, including mental and substance use disorders, as well as other at-risk and underserved Veteran populations. Through our outreach and engagement efforts, we strive for improved Veteran health and overall wellbeing, educational and vocational development, and Veteran-centric legal aid. VIP and COE also aim to foster the professional development of researchers, clinicians, and consumers who are committed to VIP and COE's primary mission.

Training

Determine training and technical assistance needs among providers working in supportive housing sites on the VA campus.  Oversee the planning, delivery, and quality improvement of provider trainings.

15%

Training

Identify, socialize, and enroll veterans living on campus who will participate and lead VEC meetings. Identify, socialize, and enroll housing provider partners working on the WLA VA campus who can sponsor VEC meetings in their housing sites

10%

Training

Train and mentor veteran facilitators who will lead VEC meetings at each housing site

10%

Training

Develop and structure communication among the network of VEC providers to allow sharing of information.  Develop and structure communication between the network of VEC providers and VA leaders who can use VEC feedback to guide service planning and service delivery

10%

Training

Generate regular VEC meeting minutes, VEC progress reports, training delivery summaries, and feedback summaries, including slide decks, to be shared with UCLA VIP leadership, GLA VA housing leadership, GLA VA stakeholders, and other oversight bodies.

10%

Training

Compile relevant trainings used in other treatment contexts, evaluating their relevance to Los Angeles County, and considering implementation with partners

10%

Training

Lead training projects, including task supervision and ensuring mentorship for veterans and housing staff to secure their participation and ongoing engagement in implementing training in practice

10%

Training

Plan and supervise the development of a portfolio of intervention materials including manuals, online and skill-building group curricula for providers such as training videos, identification of relevant peer-reviewed research articles, popular media, and other training materials

10%

Compliance

UCLA C-I-CARE/Patient Experience Practices:

Observe and practice all the Service Standards listed in the “World Class Practices”

Always exercise courtesy whenever patients, family members, visitors and co-workers are present. 

Observe departmental Patient Experience plan, competencies and practices.

Comply with Health System Workplace Conduct Policy

Comply with Health System Dress Code Policy and practices

5%

Compliance

INSTITUTIONAL AND/OR PROFESSIONAL STANDARDS

Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job

Comply with Department of Public Health (DPH), The Joint Commission and other accreditation and regulatory agencies standards

Adhere to all Hospital Policies and Procedures

Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module

5%

Compliance

PERFORMANCE IMPROVEMENT

Adhere to current organizational Performance Improvement priorities

Participate in quality studies through data collection and dashboard data collection

Make recommendations and take actions to improve structure, system or outcomes

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in a mental health related field

Preferred

And

Other Type of Degree

Advanced Degree in a mental health related field i.e. MSW, PhD, MA, PsyD, PhD or EdD

Preferred

Demonstrated thorough knowledge of supportive housing programs and clinical services

relevant to serving homeless veterans including Housing First, Assertive Community Treatment, Harm Reduction, Trauma Informed Approaches, and assertive engagement techniques

Required

Knowledge of the mental health issues

impacting individuals experiencing severe mental illness, homelessness, and/or co-occurring disorders

Required

Experience leading trainings for clinicians and/or administrators

Required

Experience providing clinical support for staff at remote sites who are dealing with challenging cases and caseloads

Required

Experience in developing educational materials for dissemination through an internet-based platform

Required

Proficiency with MS Office software, including Word and Excel

Required

Ability to work both collaboratively and autonomously

Required

Familiarity with collaborative workspaces, such as Google Drive, Box, and/or SharePoint (Preferred)

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

5%

Must have access to reliable transportation for travel to service delivery sites throughout Los Angeles County when necessary

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Non-University Setting(s)

Location:

West Los Angeles VA Campus

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.