Recruiting Relations Account Manager

CAREER SVC SPEC 3 (004516)

UCPath Position ID: TBD_3009

Position Description History/Status

Approved Date:

2/11/2025 4:38:45 PM

Date Last Edited:

2/11/2025 4:38:39 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

1160O

Organization:

ANDERSON SCHOOL OF MANAGEMENT

Division Code:

1161D

Division:

MANAGEMENT DIV

Department:

030000 - ANDERSON GRAD SCH OF MANAGEMENT

Position Details

UCPath Position Number:

TBD_3009

Position Description ID

235296

UC Payroll Title:

CAREER SVC SPEC 3 (004516)

Business Title:

Recruiting Relations Account Manager

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 20

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40051896

Reports to Payroll Title:

CAREER SVC SUPV 2

UCPath Department Head Position Number:

40040199

Department Head Payroll Title:

CAREER SVC MGR 2

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

The Parker Career Management Center at UCLA Anderson provides career services for FTMBA and other select graduate students. We partner with over 200 employers annually, ranging from Fortune 100 companies to start-ups across various industries, facilitating their connection with our MBA students through diverse recruiting methods.

The Recruiting Relations Account Manager is pivotal in developing and managing relationships with employer partners to facilitate recruiting logistics for UCLA Anderson MBA students. The role involves strategizing and implementing in-person and virtual recruiting programs, fostering strong connections with recruiters, and adapting to the dynamic MBA hiring landscape.

Key Responsibilities:

• Develop and Manage Employer Relationships: Establish and maintain robust recruiting relationships with assigned employer partners, including alumni recruiters and  teams.

• Recruiting Strategy and Implementation: Plan and execute various recruiting programs such as events, interviews, job postings, networking events, career fairs, and one-on-one meetings.

• Collaboration with Career Advisors: Partner with Parker Career Advisors to understand MBA students' recruiting needs and preferences. Conduct annual de-brief and  strategy meetings with employer partners.

• Employer Outreach: Work closely with the Business Development Manager and the Senior Advisor of Employer Relations from the Dean's Office to expand employer outreach and convert potential hiring organizations.

• Support Student Clubs: Collaborate with student clubs to support major club/Parker partnership activities, including Days-On-the-Jobs (DOJs) and Career Nights.

• Project Management: Undertake additional value-add projects such as developing communications strategies, providing logistics and project management support for educational programs, workshops, and large-scale

        events like admissions events and orientation as well as internal team-building activities.

Qualifications:

• Education: Bachelor's degree required.

• Experience: Minimum of three years of experience in career services or a relevant higher education or business environment preferred.

Skills:

o Strong interpersonal skills and professional demeanor.

o Excellent multitasking, organizational, and project management abilities.

o Proficiency in office productivity tools and CRM systems (e.g., Salesforce, 12Twenty) preferred. Willingness to learn and use new technology tools, including GenAI programs.

o Strong written, verbal, and presentation skills with the ability to communicate effectively with diverse stakeholders.

o Ability to analyze situations, recognize alternatives, and formulate logical solutions.

o Comfort with ambiguity and ability to make decisions with incomplete information.

o Demonstrated success in team-oriented and collaborative environments.

Work Schedule: The position follows a hybrid work schedule (3 days in office, 2 days remote). Additional days and extended hours may be required during peak recruiting seasons.

Benefits: This is an exempt position offering a salary range of $80,000-$85,000 per year plus benefits available to full-time employees of UCLA.

Join our team and make an impact on the careers of UCLA Anderson MBA students by fostering relationships with top employers and implementing innovative recruiting strategies.

The Parker Career Management Center at UCLA Anderson provides career services for FTMBA and other select graduate students. We partner with over 200 employers annually, ranging from Fortune 100 companies to start-ups across various industries, facilitating their connection with our MBA students through diverse recruiting methods.

Employer Relationship Management

Serve as the key account manager for current and potential employers, promoting UCLA Anderson MBA students and recruiting services.

Manage all employer contacts and activities, coordinating campus visits and arrangements.

Act as the primary resource for recruitment information and facilitate interactions with student organizations, faculty, and staff.

Develop strong relationships with employer recruiters and alumni, consulting on recruitment strategies and representing UCLA Anderson at company events.

Maintain and share a database of recruiting information with internal and external stakeholders.

Handle recruiter inquiries and follow up on issues and concerns.

40%

Recruiting Program Planning and Execution

Plan and execute recruiting events and activities, including Career Fair, recruiter day, workshops, panels, and corporate presentations.

Coordinate logistics support, including parking, catering, and audiovisual arrangements.

Manage school-facilitated interview processes and communicate logistics to recruiters.

Assist with room scheduling, parking, and special arrangements for career events.

Support preparation and organization for workshops and programs like Career Series and Internship Academy.

Collaborate with Parker team members and student clubs to plan and execute Days-On-the-Job events.

35%

Technology and Data Management

Utilize 12Twenty and other platforms to manage recruiting activities and maintain system updates.

Maintain historical records of recruiting information for benchmarking surveys and generate year-end reports and analysis.

Embrace new tools, including GenAI, to enhance recruiting operations.

15%

Advising and Training

Advise MBA students on the Anderson-facilitated interview program and corporate recruitment.

Assist in annual workshops and orientation sessions for MBA students.

Provide guidance on campus recruitment issues and troubleshoot student-employer interactions.

5%

Communications

Contribute to the development and execution of recruitment-related information and marketing materials.

Develop and send announcements and reminders to employer partners and update the external website annually.

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

Bachelor's degree required.

Required

Experience

Minimum of three years of experience in career services or a relevant higher education or business environment.

Required

Technology

Strong interest in utilizing and teaching new technology tools, with proficiency in office productivity tools and CRM systems.

Required

On-Campus Presence

Ability and willingness to be on-campus according to UCLA Anderson’s hybrid work schedule, especially during busy recruiting seasons.

Required

Flexibility

Must be able to work evenings and weekends during peak recruiting and corporate outreach seasons.

Required

Multi-tasking: Demonstrated ability to stay organized and manage multiple projects and timelines while explaining services, policies, and procedures with a customer-friendly approach.

Required

Goal Setting: Ability to conceptualize, develop, and implement short- and long-term goals and priorities for innovative campus recruitment services targeting MBA students.

Required

Relationship Management: Ability to understand the needs of employer partners and students, establish and maintain cooperative working relationships, and gain a comprehensive understanding of companies’ MBA hiring needs.

Required

Customer Service: Demonstrated experience in a high-touch customer service environment with demanding clients.

Required

Interpersonal Skills: Exceptional communication skills to interact effectively and diplomatically with diverse internal and external stakeholders in a fast-paced, constantly changing environment.

Required

Organization and Detail: Exceptionally organized and detail-oriented in project management and execution of large projects with multiple components.

Required

Analytical Skills: Skill in analyzing situations to recognize alternatives and formulate logical solutions.

Required

Teamwork: Proven success in team-oriented settings with diverse populations, responding to changing priorities and fluctuating workloads.

Required

Communication: Analytical and written communication skills sufficient to research and write statistical reports and other publications.

Preferred

Career Management Experience: Previous experience in a university MBA career management center, understanding employment trends and opportunities, and relating to the MBA student population.

Preferred

Presentation Skills: Superior skills to present recruiting materials and procedures to various audiences.

Preferred

B2B Sales: Experience in B2B sales and account management with large customers.

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

UCLA Anderson -  Parker CMC

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.