Program Specialist, Graduate Writing Center

STDT LIFE DEV SPEC 2 (004563)

UCPath Position ID: TBD_2631

Position Description History/Status

Approved Date:

11/13/2024 7:52:13 PM

Date Last Edited:

11/13/2024 7:52:11 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS                     

Division Code:

7400D

Division:

STUDENT DEVELOPMENT                    

Department:

481300 - GRADUATE STUDENT RESOURCE CENTER (GSRC)

Position Details

UCPath Position Number:

TBD_2631

Position Description ID

232511

UC Payroll Title:

STDT LIFE DEV SPEC 2 (004563)

Business Title:

Program Specialist, Graduate Writing Center

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 18

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

1 - Staff: Contract

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40053450

Reports to Payroll Title:

PROJECT POLICY ANL 4

UCPath Department Head Position Number:

40053450

Department Head Payroll Title:

PROJECT POLICY ANL 4

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

004919

STDT 4

3

4919

STDT 4

25

POSITION SUMMARY

The GWC Program Specialist will manage and coordinate writing consultation efforts by effectively engaging with diverse Graduate Student staff and constituents, and utilizing culturally competent frameworks to fulfill the GWC mission – to help graduate and professional students become effective communicators in their fields. The Program Specialist collaboratively manages and provides programmatic support for student staff, events, and writing consultation efforts, which includes supervising student staff, managing the consultant appointment system, and planning and implementing workshops, programs, and communication with stakeholders. This position also supports the effective functioning of office operations, procedures, and resources, and provides back-up support for similar GSRC tasks and programs.    

As a pivotal member of UCLA Student Affairs, you'll ignite the Bruin spirit and contribute to a vibrant community that champions academic success and holistic development. UCLA Student Affairs is the backbone of the Bruin journey, supporting students from admission to graduation and beyond. Engage in a role that spans personal growth, academic success, and community enrichment, connecting students with a wealth of resources and opportunities. Here, you're not just part of a team; you're part of the UCLA legacy. Join us in shaping the future of UCLA, where every day you'll make a difference in the lives of our students and the broader Bruin family.

The UCLA Graduate Writing Center (GWC) is an initiative of the Graduate Students Association (GSA) and managed by Student Affairs to support graduate and professional student success. The GWC, in partnership with the Graduate Student Resource Center (GSRC), provides year-round services and programs for all graduate and professional students to support their development as effective writers, presenters, and communicators in their fields. The GWC offers peer writing consultation as well as workshops on strategies and best practices for the types of writing and presentations expected in graduate school. The GWC also offers retreats, boot camps, and writing groups, to support thesis and dissertation writing and writing productivity overall. In addition, the GWC provides a robust set of digital resources (recordings, instructional resources, samples) for graduate and professional students related to academic and professional writing, especially effective fellowship and grant-writing.

We invite you to apply to be part of a dynamic team in a supportive environment where you can use your organizational and interpersonal skills and attention to detail to enhance the overall effectiveness and employee engagement in the Student Affairs organization. While you may not meet 100% of this job’s qualifications, if much of this job and

Student Staff Supervision and Support

Provides day-to-day supervision and leadership to the Graduate Writing Center student employees, especially Program Assistants, who help carry out various programmatic duties that support the work of the Graduate Writing Center; engages daily to manage and foster a positive and productive work environment; supports onboarding and professional development of all GWC student employees. Provide backup student staff support for GSRC student staff.

30%

Consultant Appointment Management

Manages appointments and the writing consultation program process. Oversees and implements direct communication approaches with graduate students seeking writing support, manages and updates program policies, and maintains effective scheduling processes.

25%

Workshop and Program Support

Responsible for the primary planning and implementation of GWC workshops and programs, including the direct coordination with unit team members and campus partners for scheduling, engaging in publicity efforts (including social media), pre- and day-of registration processes, evaluation, and communication with speakers, participants and stakeholders. Includes supporting GSRC programs as needed.

25%

 Office Support

Supports effective office operations, which involves occasional tasks to maintain office supplies, equipment, and office documentation; periodically conducts purchasing and payment transactions and tracks department expenditures as needed. Provides back-up support for GSRC purchasing and payment transactions.

10%

Professional Development and Collaboration

Participates in staff, committee meetings, and other professional development activities to enhance knowledge and skills and collaborate with campus partners.

10%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

Bachelor's degree in related area and/or equivalent experience/training

Required

Master's Degree

Master's degree in related area

Preferred

Ability to learn best practices for graduate writing and communication support and sensitivity to diverse graduate and professional student backgrounds and experiences.

Required

Demonstrate strong interpersonal skills to interact diplomatically and effectively with graduate and professional students, student and professional staff, and other stakeholders and constituents with diverse backgrounds.

Required

Excellent organizational skills to work effectively within a complex, rapidly changing environment and to manage a range of active projects and responsibilities with changing priorities and deadlines.

Required

Ability to work independently and in teams to organize and complete assignments, manage multiple projects, and set and manage priorities with minimal direction; ability to work occasional evenings and weekends required. 

Required

Possess strong organizational and project management skills; ability to work with a high level of detail in procedures, documents, and data files.

Required

Familiarity and experience with managing logistics for in-person and virtual events and meetings, including venue arrangements, Zoom protocols, attendee management, catering, on-site coordination, etc.

Required

Demonstrates excellent writing, proofreading, and editing skills to compose and edit correspondence and official University documents such as reports and presentations.

Required

Demonstrates strong proficiency in MS Word, Outlook, Excel, PowerPoint to prepare text documents, charts, spreadsheets, and memoranda with speed and accuracy. Ability to learn new software programs and technologies quickly.

Required

Working knowledge of basic principles for financial record keeping and processing financial transactions. Knowledge of UCLA accounting, travel, purchasing, facilities management and event related university policies, procedures and systems.

Preferred

Demonstrates proficiency with maintaining websites, graphics programs like Canvas, learning management systems, and publication programs, or capacity to learn them.    

Preferred

Knowledge of approaches to developing promotional materials and managing communication channels such as email listervs, newsletters, social media as well as their metrics.

Preferred

Understanding and experience working with graduate students and their specific needs in a university environment.

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Student Activities Center

Standing/Walking

X

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.