LVN Supervisor

LVN SUPV 1 (004608)

UCPath Position ID: PASIREQ_22

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1140618

Approved Date:

10/10/2024 2:24:56 PM

Date Last Edited:

10/10/2024 2:24:54 PM

Last Action Effective Date:

9/1/2023

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS                     

Division Code:

7800D

Division:

STUDENT HEALTH                         

Department:

521500 - ARTHUR ASHE STU HEALTH & WELLNESS CNTR

Position Details

UCPath Position Number:

PASIREQ_22

Position Description ID

169194

UC Payroll Title:

LVN SUPV 1 (004608)

Business Title:

LVN Supervisor

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 22

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

C: Supervisor - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40047379

Reports to Payroll Title:

CLIN OPS SHS SUPV 2

UCPath Department Head Position Number:

40036657

Department Head Payroll Title:

HC ADM SHS MGR 3

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

008916

VOC NURSE SR

9

008974

HOSP LAB TCHN 3

1

008929

ORTHOPEDIC TCHN

1

POSITION SUMMARY

Under the supervision of the Practice Manager, the LVN Supervisor is responsible for overseeing clinic support services and supervising medical assistants, licensed vocational nurses, and floor leads at the Arthur Ashe Student Health & Wellness Center. Incumbent coordinates and assigns tasks and duties of all clinic support staff based on established protocols, policies, and procedures. Administrative responsibilities include, but are not limited to, proving supervision of the clinical support staff, ensuring that all applicable policies and standards are always maintained, planning for, and adjusting staffing daily to maintain efficient and adequate operations, conducting the performance evaluation process, providing all necessary training for new and existing staff and the maintenance and upkeep of the practice to ensure patient safety. The LVN Supervisor will also work on special projects throughout the Ashe Center as needed.

The LVN Supervisor will work independently and prioritize tasks by using protocols, policies and procedures established by the Ashe Center and the University but will be under the general supervision of the Practice Manager. This position may supervise MAs, LVNs, and Orthopedic Technicians. The incumbent will meet with the Practice Manager and Medical Director periodically to assess performance. Overall performance will be evaluated annually.  

The mission of The Arthur Ashe Student Health and Wellness Center (The Ashe Center) is to support UCLA students in the successful attainment of their educational goals through the personalized delivery of accessible, high-quality health and wellness services, rendered with kindness and competence, by diligent, dedicated professionals.

Our comprehensive services include Primary Care, Gynecology Services, Immunizations, Travel Medicine, Physical Therapy, Specialty Clinics, Radiology & Laboratory, and Acupuncture – all under one roof! We are also pleased to offer additional services in the Ackerman Student Union: a full-service optometry center, U See LA Optometry, and the Bruin Health Pharmacy.

UCLA's student health center and its suite of services consistently rank as best in the nation. Most recently, the wellness fintech brand Ness awarded UCLA and The Ashe Center as the healthiest college in the state of California.

Clinical Support Supervision

Oversees clinical support at the Ashe Center, managing workflow systems for ongoing quality care. Supervises clinical support team, conducting interviews, hiring, and performance evaluations. Provides leadership in time management, conflict resolution, and problem-solving. Offers feedback to management and conducts formal meetings to address concerns. Coordinates onboarding and training for staff, ensuring proficiency in EMR and policies. Manages staff schedules and records of time off, while fostering staff development. Adjusts staffing as needed for efficient operations and maintains positive relationships with patients and colleagues. Collaborates with nursing department to ensure adherence to scope of practice. Facilitates problem-solving and communication among clinical staff.

50%

Clinical Care Oversight & Back-Up

Provides oversight and backup for Sr LVN and medical assistant clinical care duties, including, but not limited to: Performing in-office procedures and tests, assisting clinicians with procedures, participating in team-based care, care coordination, administering vaccines, administering medications, specimen collection and transport, taking vital signs, referral assistance, rooming patients, cleaning and stocking rooms.

30%

Administrative Functions

Oversees clinical assistants' scheduling and performance, coordinating with other leads and managers. Manages medicine and supply inventory, ensuring cleanliness and organization of clinical floor. Leads process improvement projects and onboarding of support personnel. Provides coaching, feedback, and training, participates in performance evaluations, and maintains policy manuals. Attends meetings, responds to risk management tasks, and ensures adherence to medical and legal standards. Communicates effectively with patients and staff, maintaining cultural sensitivity. Utilizes electronic medical records accurately and completes duties promptly and accurately. Adheres to job expectations and university policies.

15%

Special Projects

Works on special projects that may arise throughout the Ashe Center as needed. Works with the Practice Manager on establishing goals for the clinical support and scheduling staff. Works with the Practice Manager in assuring that the practice continues to strive for excellence through continuing quality improvement projects.

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

High School Diploma

or equivalent

Required

1 year

Experience as supervisor or clinical lead in a clinical setting or relevant role.

Required

Possession of the legal requirements to practice as a Licensed Vocation Nurse, as determined by the California Board of Licensed Vocation Nursing.

Upon Hire

Required

And

Possession of a current BLS certification.

Upon Hire

Required

And

Venipuncture, Phlebotomy Certification, or Intravenous Therapy and Blood Withdrawal Certified.

Upon Hire

Required

Ability to work independently, set priorities, follow through on assignments, and respond to changing priorities and deadlines.

Required

Proficiency in blood withdrawal, IV skills, and basic nursing procedures using aseptic technique.

Required

Knowledge of patient rights, confidentiality regulations, and proper medical record handling.

Required

Strong written communication skills for conveying information accurately and professionally.

Required

Competence in using PC software, including Microsoft Word, Excel, PowerPoint, Outlook, and ability to learn and master new electronic medical record software.

Required

Demonstrated problem-solving abilities and analytical skills.

Required

Leadership capability to supervise clinic support professionals and establish cooperative relationships.

Required

Capacity to maintain composure in challenging situations and accept direction promptly.

Required

Skill in handling confidential and sensitive information appropriately.

Required

Ability to perform functions requiring analysis and problem-solving.

Required

Ability to establish and maintain cooperative working relationships with patients, peers, clinicians, and administrators.

Required

Working knowledge of UC, UCLA, and Ashe Center protocols, policies, and procedures.

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.

TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Clinical Setting

Location Setting:

Campus

Location:

The Ashe Center

Standing/Walking

X

X

Sitting

X

Bending/Stooping

X

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

X

Lifting/Carrying/Push/Pull over 50 lbs

X

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

X

Loud noise levels

X

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

Mental demands other

X

X

Classification 1: Position in which required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids or tissues, potential spills, and splashes. Use of appropriate measures is required for every employee in this position.