Certified Phlebotomy Technician I

CERT PHLEBOTOMY TCHN 1 (009391)

UCPath Position ID: MI-DPT521500-JC009391-PD168974

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

602901

Approved Date:

1/17/2025 7:01:05 PM

Date Last Edited:

1/17/2025 7:01:02 PM

Last Action Effective Date:

12/8/2022

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS

Division Code:

7800D

Division:

STUDENT HEALTH

Department:

521500 - ARTHUR ASHE STU HEALTH & WELLNESS CNTR

Position Details

UCPath Position Number:

MI-DPT521500-JC009391-PD168974

Position Description ID

168974

UC Payroll Title:

CERT PHLEBOTOMY TCHN 1 (009391)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

EX: Patient Care Technical

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

7 - Staff: Partial Yr Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40115616

Reports to Payroll Title:

CLIN OPS SHS SUPV 2

UCPath Department Head Position Number:

40036657

Department Head Payroll Title:

HC ADM SHS MGR 3

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION SUMMARY

Under the general direction of the Radiology & Laboratory Services Manager, the certified phlebotomist performs phlebotomy duties, and works cooperatively with all team members to provide laboratory services. Key responsibilities include performing phlebotomy in outpatient setting, handling specimens appropriately, and instructing patients on self-collection procedures. This role requires strong attention to detail, excellent communication skills, and a commitment to providing quality patient care.

The mission of The Arthur Ashe Student Health and Wellness Center (The Ashe Center) is to support UCLA students in the successful attainment of their educational goals through the personalized delivery of accessible, high-quality health and wellness services, rendered with kindness and competence, by diligent, dedicated professionals.

Our comprehensive services include Primary Care, Gynecology Services, Immunizations, Travel Medicine, Physical Therapy, Specialty Clinics, Radiology & Laboratory, and Acupuncture – all under one roof! We are also pleased to offer additional services in the Ackerman Student Union: a full-service optometry center, U See LA Optometry, and the Bruin Health Pharmacy.

UCLA's student health center and its suite of services consistently rank as best in the nation. Most recently, the wellness fintech brand Ness awarded UCLA and The Ashe Center as the healthiest college in the state of California.

Blood Draw and Specimen Processing

Collect blood samples from patients in an outpatient setting and educate patients about the blood draw process to ensure comfort during the procedure. Process lab samples and requests by verifying lab orders, labels, and evaluate specimen acceptability. Instruct patients on special collection procedures for urine, stool, and self-collected lab tests and review the collected specimens for acceptability. Receive clinic-collected specimens from clinic support for processing. Prepare specimens for transport to appropriate testing areas or referral labs, while prioritizing urgent requests.

40%

Front Desk and Clerical Operations

Provide customer service and maintain patient privacy for all interactions. Ensure accurate and timely laboratory testing by evaluating lab orders, inputting them into the electronic medical record (EMR), and troubleshooting issues that arise. This includes problem solving and communicating with patients, healthcare providers, reference laboratories, or other Ashe departments. Schedule and enter data for laboratory and radiology services, research specimen requirements for reference testing, and monitor self-requested lab order queue. Address incoming calls, research pricing for patients and insurance. Fax, file, and retrieve diagnostic reports as needed.

40%

Laboratory Technical Support

Process specimens by sorting, centrifuging, and aliquoting them. Prioritize urgent specimens for timely processing and prepare specimens for transport to appropriate testing areas or referral labs. Maintain lab equipment and monitor supply inventory. Submit supply requests as needed. Work closely with hospital laboratory technicians and leads to support seamless operations. Maintain clean work environment and follow safety and infection control protocols.

20%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

High School Diploma

High school diploma or equivalent

Required

2 years

Licensed phlebotomy experience in high volume outpatient or hospital setting

Required

And

5 years

Licensed phlebotomy experience in high volume outpatient or hospital setting

Preferred

California State CPT Certificate

Upon Hire

Required

And

Basic Life Support (BLS) Certification

Upon Hire

Required

Proficiency in phlebotomy techniques, especially with difficult-to-stick patients.

Required

Proven experience in phlebotomy within a hospital or clinic setting.

Required

Working knowledge of medical terminology, laboratory tests, and infection control procedures.

Required

Effective communication and interpersonal skills to interact with patients and colleagues.

Required

Ability to work collaboratively as part of a team.

Required

Discretion and sensitivity in handling confidential patient information.

Required

Ability to perform repetitive tasks efficiently.

Preferred

Accurate data entry and retrieval skills.

Preferred

Ability to comprehend and apply complex technical information.

Preferred

Ability to multi-task with accuracy.

Preferred

Ability to adapt to changing schedules and workloads.

Preferred

Ability to prioritize tasks and manage time efficiently.

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.

TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Clinical Setting

Location Setting:

Campus

Location:

The Ashe Center

Standing/Walking

X

X

Sitting

X

X

Bending/Stooping

X

X

Squatting/Kneeling

X

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

X

Lifting/Carrying/Push/Pull over 50 lbs

X

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 1: Position in which required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids or tissues, potential spills, and splashes. Use of appropriate measures is required for every employee in this position.