Technical Project Management Professional 2

TCHL PROJECT MGT PROFL 2 (008821)

UCPath Position ID: MI-DPT372000-JC008821-PD189316

Position Description History/Status

Approved Date:

6/26/2024 8:41:27 PM

Date Last Edited:

6/26/2024 8:41:20 PM

Last Action Effective Date:

5/22/2024

Organization Details

Business Unit (Location):

LACMP

Organization Code:

5000O

Organization:

ADMINISTRATIVE VICE CHANCELLOR         

Division Code:

5901D

Division:

ADMINISTRATION                         

Department:

372000 - CAMPUS PROJECTS

Position Details

UCPath Position Number:

MI-DPT372000-JC008821-PD189316

Position Description ID

189316

UC Payroll Title:

TCHL PROJECT MGT PROFL 2 (008821)

Business Title:

Technical Project Management Professional 2

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 22

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

1 - Staff: Contract

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

000000

Reports to Payroll Title:

TCHL PROJECT SUPV 2

UCPath Department Head Position Number:

40068309

Department Head Payroll Title:

info sys mgr 4

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION SUMMARY

The Project Analyst will support the operations and coordination of the Security & Network Transformation and in collaboration with the standards of the Enterprise Program Management Office (ePMO). This role will act as a resource to ensure compliance with program and project management standards while maintain a focus on quality assurance. The Project Analyst will support major projects by utilizing project portfolio tools for generating program status reports, providing valuable insights into the progress and performance of projects. The Security & Network Transformation program is a campus-wide IT program that will modernize and enhance UCLA's Information Security standards, practices, and technologies and unify UCLA's Networks. This position involves collaborating with cross-functional teams, analyzing project data, and providing insights to ensure successful delivery of projects aimed at enhancing the organization's security posture and network infrastructure.

The Project Analyst will positively impact UCLA's operations and culture by enabling IT projects and programs in service of the institution's academic, research and service mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.

Strategy, Planning, and Operations leads and manages a large and complex portfolio of IT projects and programs while establishing partnerships and stakeholder engagement efforts with students, faculty, staff, and external partners on behalf of the IT organization. The Strategy, Planning, and Operations Office also manages organizational initiatives and efforts, including general administrative functions, financial management and budgeting, vendor management and licensing, billing, internal communications, department human resources, talent management, and culture development.

Technical Project Management

1.Implements innovations to streamline, automate, or improve existing PMO processes and tools. Supports meeting setup and scheduling, authors meeting agendas, creates summaries and notes, and follows-up on action items.

2.Applies professional project management and IT concepts, policies. and procedures to manage moderately complex projects.

3.Supports the development and implementation process for moderately complex products and services involving departmental or cross-functional teams. Assists with project proposals and reports.

4.May monitor aspects of budget and resources. Organizes project activities with the goal of completing the project on schedule and within budget constraints.

20%

Technical Project Management

5.Supports all projects using the project management methodology. Demonstrates proficiency in project management tools, service management frameworks, and technology strategy.

6.Gather, analyze, and interpret project data, metrics, and performance indicators to assess project progress and identify areas for improvement.

7.Prepare regular reports, dashboards, and presentations to communicate project status, milestones, risks, and issues to stakeholders and senior management.

20%

Technical Project Management

10.Conduct periodic quality reviews and audits to assess project compliance and identify opportunities for process improvement.

11.Maintain accurate and up-to-date project documentation, including project plans, status reports, risk registers, and change logs.

12.Establish and maintain a centralized repository for project documentation and knowledge sharing to facilitate collaboration and information exchange among project teams.

15%

Problem Solving

1.Seeks to understand and resolve project issues in a timely fashion by supporting risk mitigation and contingency planning. Appropriately escalates disruptions and dependencies to department leadership. Utilizes proper change control processes.

10%

Continuous Improvement

1.Contributes to continuous improvement and delivers value to the organization by monitoring the scope, schedule, budget, risks, and issues of projects.

10%

Customer Service

1.Seeks to understand customers' needs. Provides support for escalated issues Supports the development and maintenance tutorials and training resources.

10%

Communications & Training

1.Communicates with internal and external users or stakeholders; uses effective writing and verbal communication skills to convey ideas.

2.Continually develops skills, knowledge, and abilities.

10%

Other

Actively contributes to promoting equity, diversity, and inclusion across the organization and UCLA's campus. Actively promotes the organization's core values and consistently integrates innovation, employee fulfillment, teamwork, respect, excellence, integrity, service, and accountability into each aspect of their work. Maintains current knowledge of University policy and procedure; effectively, consistently and fairly applies University policy and/or campus/division procedures for assigned area and team members supervised; complies with University, Campus and division policies and procedures regarding privacy of information, authorized use of University resources and the security of University systems and data. Performs other related responsibilities as requested and when necessary.

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in one or more of: information technology, computer science, public administration. business administration, communications, or a related field or equivalent combination of experience/training.

Required

Bachelor's Degree

in one or more of the following fields: information technology, computer science, public administration. business administration. communications. or related field.

Preferred

One year

experience working in one or more of the following fields: project management, information technology, data services, application services, IT service management, or related field.

Required

Experience working in a project-based environment using leading

 project management practices including schedule management, status reporting, and communication of project risks and issues.

Required

Three or more years

experience working in one or more of the following fields project management, information technology, data services, application services, IT service management, or related field.

Preferred

Experience in complex higher education environments, serving academic and administrative functions of a large public university.

Preferred

PgMP, PIMP, Agile Scrum, LEAN Six Sigma, ITIL, and/or OCM certification

Preferred

Basic knowledge of project management principles, theories, and concepts.

Required

Ability to assess campus needs for information technology products and design services to meet those needs.

Required

Working knowledge of technology-related initiatives and an understanding of impact to the organization of such initiatives.

Required

Demonstrated capacity to anticipate obstacles and plan for contingencies.

Required

Demonstrated attention to detail. Demonstrated ability to determine relevance and prioritize tasks.

Required

Strong written and verbal communication skills. Able to communicate ideas clearly.

Required

Able to develop positive working relationships and a strong rapport with team members and stakeholders.

Required

Strong organizational skills and is able to prioritize project needs.

Required

Strong demonstrated problem-solving skills. Able to ask questions, gather information, evaluate options, and make decisions with integrity.

Required

Able to support an inclusive environment that values equity, diversity, inclusion and belonging.

Required

Thinks creatively and is able to work with agility in a fast-paced environment.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Wilshire Campus

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.