Student Conduct Coordinator

STDT SVC ADVISOR 2 (004574)

UCPath Position ID: 41164701

Position Description History/Status

Approved Date:

4/16/2025 12:12:20 PM

Date Last Edited:

4/16/2025 12:11:59 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

6800O

Organization:

SUMMER SESSION & INTERNATIONAL EDUCATION

Division Code:

6810D

Division:

SUMMER SESSION & INTERNATIONAL EDUCATION

Department:

556500 - SUMMER SESSION & INTL EDU ENTERPRISE

Position Details

UCPath Position Number:

41164701

Position Description ID

238475

UC Payroll Title:

STDT SVC ADVISOR 2 (004574)

Business Title:

Student Conduct Coordinator

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 18

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

1 - Staff: Contract

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40040879

Reports to Payroll Title:

STDT SVC SUPV 2

UCPath Department Head Position Number:

40061860

Department Head Payroll Title:

ADMIN MGR 1

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION SUMMARY

Under the general supervision of the Associate Director of Student Affairs, incumbent will support a variety of Summer Sessions-led credit-bearing programs designed for visiting high school students to supplement and enhance the overall UCLA precollege experience. Working in conjunction with the Summer Sessions Student Affairs and Analyst teams, incumbent ensures effective and efficient delivery of student services that meet a variety of the demands and expectations of diverse constituencies of the campus, and ensures student compliance with all relevant UCLA academic and behavioral standards. Implements and supports policies and training programs for precollege residential and program staff and ensure the safe arrival and supervision of participants in precollege programs. Addresses discipline and safety issues following protocols based on the Student Conduct Code, Residential Life rules and regulations, and Summer Sessions policies and standards. Leads student misconduct and other incident investigations and reviews judicial affairs data in order to make recommendations regarding disciplinary actions and other penalties as necessary. Responsibilities require an ability to work independently and collegially, and a willingness to serve a diverse population of students, academic departments, and other campus units. Assists with program and student emergencies, particularly for those living in residence halls as part of their summer programming, requiring schedule flexibility. Serves as a liaison with other campus and external units such as individual academic departments, Conference Services, the Ashe Health Center, Office of Residential Life, and Housing Services, among others, as needed. Assesses the delivery of student services and make recommendations for improvement. Also provides customer service, programmatic, and general/overall support for the Office of Summer Sessions.

Student Services and General Support

A-1. Skill in interacting with individuals from various social, cultural, economic, educational backgrounds, and professional rank in high volume, continuous contact setting to establish and maintain cooperative working relationships.

A-2. Work with staff to monitor and update information on all summer offerings for both UCLA and non-UC visiting student populations.

A-3. Provide outstanding customer service to the heavy volume of student and family inquiries related to summer offerings; advise and counsel students and family via phone, email, and in person on courses and programs, grades, housing, and regulations in compliance with all relevant policies and procedures including FERPA.

A-4. Skill in writing and editing correspondence with correct grammar, spelling, and punctuation and with speed and accuracy; Ability to make oral presentations; ability to explain policies and procedure to a variety of campus stakeholders.

A-5. Provide general Student Affairs administrative support for student advising and communication, as well as enrollment and registration processes.

A-6. Work with staff to maintain uniform and consistent application of student policies and regulations concerning registration and enrollment, billing and refunds, and other student services activities and ensure dissemination of accurate information effectively utilizing various communication methods as needed.

A-7.  Review, analyze, and provide recommendations and solutions to the Director with regards to issues, policies, and procedures as they relate to the overall summer precollege experience.

A-8. Perform other duties and projects as assigned.

50%

Judicial Affairs

B-1. Assist with summer residential staff training for programs offered through summer sessions, to ensure uniform standards and procedures will be implemented for residential programs.

B-2. Track, Review and document all incident reports involving summer only students (using Symplicity Advocate software), including illness/injury, behavioral misconduct, academic misconduct, determining incidents which require action by Summer Sessions.

B-3. Respond to student emergencies as they arise, working closely with Summer Sessions management and appropriate UCLA departments to find resolution, exercising professional judgement in conformance with policies and guidelines.

B-4. Serve as primary liaison with relevant UCLA departments and programmatic staff when undertaking an investigation of an incident report and alleged academic or behavioral misconduct.

B-5. Lead prompt, impartial, and equitable investigations for all potential violations of misconduct (behavior and academic) including: meeting with complainants, respondents, and witnesses, conducting interviews with students and staff where appropriate, ensuring a fair process for all parties; determining if a violation took place and adjudicating disciplinary action based on the violation; communicating disciplinary outcomes with students and parents (for minors); performing changes to enrollment status when applicable.

B-6. Maintain accurate and through records and notes of any investigation and hearing processes.

B-7. Perform research and data analysis on trends and developments within the realm of judicial affairs in the Summer Sessions office.

B-8. Based on analysis of judicial affairs data, make recommendations regarding Summer Sessions policies and procedures, and participate in the conceptualization and development of future Summer Sessions offerings with consideration of the trends and development of judicial affairs statistics.

B-9. Perform other duties and projects as assigned.

50%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Quality-driven, customer-oriented work approach in all situations including those that are stressful and demanding; excellent interpersonal skills to establish and maintain cooperative working relationships with faculty, administrators, students, and external agencies of various socio-economic, ethnic, and cultural backgrounds

Required

Proven ability to take initiative, work independently but collaboratively, and to follow through on assignments with minimal direction; ability to prioritize assignments in a way that accurately reflects their relative importance when faced with heavy workloads, competing deadlines, changing priorities, and frequent interruptions and to manage projects effectively to meet goals, identifying and coordinating the resources required for project completion

Required

Skill in working with a high level of detail in policy, procedures, and records, and ability to analyze data, evaluate procedures, study and report results and implications, and recommend course of action

Required

Skill in recognizing problems, assessing situations, and developing effective solutions

Required

Skill in gathering and organizing large amounts of information, data, and materials from diverse sources concisely, accurately, systematically, and efficiently; ability to organize effective record keeping and retrieval methods to optimize efficiency and to minimize duplication of effort; proven ability to conduct market research and data analysis and to synthesize complex information

Required

Excellent verbal and written communication skills to obtain, relate, and explain complex information clearly, concisely, accurately, and diplomatically, as well as to enforce policy and procedures, in both formal and informal settings

Required

Ability to deal with sensitive and confidential matters and documents using discretion

Required

Demonstrated ability to successfully organize, plan, and execute small- and large-scale efforts

Required

Ability to comprehend and use Summer Sessions systems, as well as University systems for summer registration and enrollment related activities as well as incident tracking

Preferred

General knowledge of University regulations, procedures, the layout of the campus, the structure and function of University offices and departments, and their organizational relationships

Preferred

Knowledge of generally accepted counseling methods and intake techniques, and skill in employing them with sensitivity to assist various summer populations in making summer registration and enrollment related decisions.

Required

Broad technical skills and solid experience with standard office productivity tools; ability to learn new software as needed

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Summer Sessions

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

Complex problem solving/reasoning

X

Ability to organize & prioritize

X

Communication skills

X

Numerical Skills

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.