Residence Manager

FAC MGT SPEC 3 (005195)

UCPath Position ID: 41162946

Position Description History/Status

Approved Date:

6/27/2025 4:35:33 PM

Date Last Edited:

6/27/2025 4:35:30 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

5000O

Organization:

ADMINISTRATIVE VICE CHANCELLOR

Division Code:

5901D

Division:

ADMINISTRATION

Department:

310500 - OFFICE OF THE ADMINISTRATIVE VC

Position Details

UCPath Position Number:

41162946

Position Description ID

237259

UC Payroll Title:

FAC MGT SPEC 3 (005195)

Business Title:

Residence Manager

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 21

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

F: All Others - Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40818699

Reports to Payroll Title:

Chief of Staff- Adminstration

UCPath Department Head Position Number:

40059668

Department Head Payroll Title:

VC Administration

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

The Chancellor's Residence Manager provides support in two primary functions: residence management and coordination of events at the property. The Residence Manager works closely with the Associate to the Chancellor to ensure that the residence is in a state of complete readiness for all types of events and activities, whether scheduled or unscheduled. This includes overseeing the maintenance of the residence, coordinating facilities maintenance, repairs, and renovations, and managing work performed by campus service personnel and outside contractors.

The Residence Manager is also responsible for planning and implementing events hosted at the residence, coordinating with various campus service departments and external vendors. The role includes maintaining individual and annual event budgets and developing trend analyses to support strategic event planning.

The Residence Manager operates with a high degree of autonomy and ensures any complex issues or challenges regarding are escalated to the Administration Chief of Staff for coordination of additional resources or support.

Event Management

1. Provide support in the coordination of Residence social events sponsored or hosted by the Chancellor and/or the Associate of the Chancellor at the property.

2. Assist the Chancellor and the Associate of the Chancellor in greeting guests and directing guests to the appropriate area or seat.

3. Work closely with the Associate of the Chancellor to approve all programs, catering, and other event aspects.

4. Establish strong working relationships with campus partners and vendors who provide event support.

5. Oversee all aspects of the event including supervising catering, audio visual, electricians, entertainment, rental equipment, temporary staff, and others.

6. Manage event team, including vendors, kitchen staff, serving staff, etc.

7. Maintain individual and yearly event budgets and planning.

45%

Residence Management

1. Maintain a close working relationship with the Chancellor and Associate of the Chancellor, which requires access to sensitive and confidential information related to labor and personnel related matters, and operational decisions.

2. Contribute to the development and implementation of management strategies related to staffing, service delivery, and operational planning at the Chancellor’s Residence.

3. Provide a high level of service to the residents and ensure their needs and performances are met.

4. Assist with the maintenance of the Residence, including managing use of space and coordination of activities at the residence.

5. Coordinate house staff, including housekeepers, cooks, gardeners, etc. 

6. Creates scheduled and assign tasks to household staff.

7. Aid house guests and oversee guest accommodation and hospitality. Oversee day-to-day operations of the property. Work in close relationship with Facilities Managements and other vendors to complete residence projects and maintenance efforts.

45%

Other

1. Exercises a high degree of discretion in handling confidential matters that may impact bargaining unit employees and campus operations.

2. Point of contact for responding to emergency calls and security issues at the Chancellor's Residence.

3. Ensures any complex issues or challenges are escalated to the Administration Chief of Staff for coordination of additional resources or support.

4. Occasional travel may be requested.

5. Serve as point of contact for Environment, Health and Safety for the routine inspections and maintenance of the public access defibrillator at the residence.

10%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Experience as a House Manager, Event Manager, personal assistant, or similar role.

Required

Strong leadership and management skills, with the ability to effectively supervise and motivate staff.

Required

Strong financial management skills, with the ability to develop and maintain budgets and review financial reports and documents

Required

Demonstrated ability to exercise exceptional discretion and maintain strict confidentiality in managing sensitive personnel, labor relations, and operational matters within a high-profile executive environment.

Required

Strong work ethic with excellent leadership skills, to ensure the highest standards of service for the residents.

Required

Flexibility to work weekends and holidays as needed.

Required

Outstanding interpersonal verbal, writing, and editing skills.

Required

Demonstrated analytical, problem solving, and excellent organizational and budgeting skills.

Required

Demonstrated ability to effectively perform multiple tasks within stringent deadlines and managing details.

Required

Strong knowledge of Microsoft Word, Excel, and Power Point for generating written material in appropriate format.

Required

Valid driver's license and reliable transportation.

Required

Bilingual in Spanish and English.

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Other University Setting(s)

Location:

Chancellor's Residence

Standing/Walking

X

X

Sitting

X

Bending/Stooping

X

X

Squatting/Kneeling

X

X

Climbing

X

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

X

Lifting/Carrying/Push/Pull over 50 lbs

X

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

X

Loud noise levels

X

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.