Sales Associate - Remote

SALES SPEC 2 (007581)

UCPath Position ID: 41149786

Position Description History/Status

Approved Date:

1/28/2025 3:32:20 PM

Date Last Edited:

1/28/2025 3:32:17 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

8400O

Organization:

CONTINUING EDUCATION

Division Code:

8410D

Division:

CONTINUING EDUCATION-MISC.

Department:

556000 - CONTINUING EDUCATION OF THE BAR

Position Details

UCPath Position Number:

41149786

Position Description ID

189501

UC Payroll Title:

SALES SPEC 2 (007581)

Business Title:

Sales Associate - Remote

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 19

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40261333

Reports to Payroll Title:

MARKETING MGR 1

UCPath Department Head Position Number:

40055769

Department Head Payroll Title:

ADMIN MGR 3

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

The Sales Associate drives outreach, conducts cold calling and scheduling for our Account Executives while developing sales experiences on a dynamic team. The position involves the selling of activities, services or products by identifying prospects and or audiences; involves the promoting of activities, services or products for sale; may use a "brand" to influence customers and may involve advertising the activities, services or products for sale via press, television and radio. Involves directly interacting with the sales prospects to persuade them to purchase the activities, services or products. The Associate uses sales concepts in performing non-complex sales activities, participating in events designed to promote awareness within the organization and to the general public of services, programs, or products. Demonstrates developing understanding of industry practices and organization policies and procedures.

We are Continuing Education of the Bar (CEB), providing innovative resources and practice-oriented tools that help attorneys better serve their clients. From online legal research and MCLE to forms solutions and print books, CEB strives to make high-quality legal information accessible to everyone, from rural solo practices to large law firms.

Founded in 1947, CEB is one of California’s oldest and most prestigious legal information and continuing legal education providers. CEB publishes judgments of California case law, practical guidance for attorneys and, CLE all in a variety of practice areas and formats e.g. print, online and, in-person.  CEB operates as a nonprofit within the University of California, Los Angeles (UCLA).  We are an arm of UCLA Extension as we provide continuing education needed for licensed lawyers and other legal professionals.

Outreach

 • Outbound prospecting to companies through outbound calling (including cold-calling), e-mail, marketing campaigns, etc.

 • Collaborate with and leverage Revenue Operations teammates to develop targeted lists, call strategies, and messaging to drive opportunities

 • Manage, track, and report on all activities and results using SalesForce

 • Meet or exceed monthly/quarterly targets for activity and appointments

 • Conduct high level discovery and educational conversations with all levels of management in prospects or targeted accounts.

60%

Sales Support

 • Triage inbound sales leads and either hand off or close depending on who should be assigned.

 • Learn and maintain in-depth knowledge of CEB's product suite in order to present and articulate product features, benefits and overall solutions.

 • Assists sales team with deal closing (quotes, contracts, provisioning)

40%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in related area or equivalent experience/training

Required

Sales/Customer Service

Strong experience or interest in Sales, Marketing, or Customer Service

Required

Outreach

Cold-calling experience

Preferred

Ability to work in a high-energy sales team environment; team player

Required

Positive and energetic phone skills, excellent listening skills, strong writing skills

Required

A self-starter with a track record of successful, credible achievements

Required

Knowledge of business process, roles, and organizational structure

Required

Systems mindset with strong analytical thinking

Required

Tenacity and the ability to think quickly

Required

Passionate about technology and business

Required

Proficient in using Salesforce

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

5%

Possible travel to conferences, trade shows or company meetings.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Non-University Setting(s)

Location:

Remote

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

Other Mental Requirements

If "Mental demands other" was selected above, please explain:

Ability to focus and maintain productivity in a home or remote working environment.

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.