HRTMS Job Description Management
| Counselor BEH HEALTH COUNSELOR 4 HX (004460) UCPath Position ID: 40276276 | | |
Position Description History/Status | For Reference ONLY - PeopleAdmin JA Number: | 1117264 | Approved Date: | 6/17/2025 6:20:11 PM | Date Last Edited: | 6/17/2025 6:20:09 PM | Last Action Effective Date: | 8/1/2019 | Organization Details | Business Unit (Location): | LACMP | Organization Code: | 5000O | Organization: | ADMINISTRATIVE VICE CHANCELLOR | Division Code: | 5901D | Division: | ADMINISTRATION | Department: | 361000 - CAMPUS HUMAN RESOURCES | Position Details | UCPath Position Number: | 40276276 | Position Description ID | 170999 | UC Payroll Title: | BEH HEALTH COUNSELOR 4 HX (004460) | Business Title: | Counselor | Personnel Program | Professional and Support Staff (PSS) | Salary Grade: | STEPS | Job Code FLSA: | Exempt | Union Code (Collective Bargaining Unit): | HX: Residual Healthcare Professionals | Employee Relations Code: | F: All Others - Confidential | Employee Class (Appt Type): | 1 - Staff: Contract | Full-Time Equivalent (FTE) | 1 | SUPERVISION | UCPath Reports to Position Number: | 40043006 | Reports to Payroll Title: | BEH HEALTH CNSLNG SUPV 2 | UCPath Department Head Position Number: | 40046386 | Department Head Payroll Title: | HR MGR 4 | | | |
Level of Supervision Received | GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines. |
Positions Directly Supervised | Job Code | Job Code Description | Total FTEs | 0 | | | | | | | |
Positions Indirectly Supervised | Job Code | Job Code Description | Total FTEs | 0 | | | | | | | |
POSITION SUMMARY | Under the direction of the UCLA Staff and Faculty Counseling Center (SFCC) Assistant Director and Director, the Counselor provides a wide range of services, including confidential counseling for employees and their family members, coaching, training, work-life programs, support groups, and community resource referrals. The SFCC Counselor fosters a productive and supportive work environment for all employees and helps employees achieve increased engagement, satisfaction, fulfillment, and growth in their personal and work lives, and to function optimally as a productive member of the workforce. Services are free, voluntary, and confidential. The SFCC Counselor assists clients with enhancing problem-solving skills to explore all feasible and constructive options; building personal resilience to better handle stress and improve emotional well-being; developing new perspectives that can enhance positive outcomes and offering practical tools that can assist in taking constructive action to improve interpersonal relationships. Additional responsibilities include: program promotion; administrative functions; education and training for faculty/staff on common behavioral and work-related issues; and support of special projects. This position requires functioning with a high degree of initiative and independence, and all work must comply with professional, ethical, and legal regulations. Teamwork is a critical skill; SFCC prides itself on creating a culture of trust, inclusion, and values diversity. | | | |
Department Summary | The Staff and Faculty Counseling Center (SFCC), UCLA’s Employee Assistance Program, provides counseling, management consultation, departmental training, and crisis management. The SFCC helps employees achieve increased engagement, satisfaction, fulfillment, and growth in their personal and work lives and function optimally as productive members of the workforce. The SFCC's highly skilled and bilingual team of licensed behavioral health professionals will make your experience at the SFCC personalized and confidential while moving you toward an effective action plan. The SFCC counselors have decades of experience and are knowledgeable about the UCLA environment and culture. |
Key Responsibilities and Essential Functions | Function | Responsibilities | % Time | Clinical Services | 1) Provide intake, assessment, referral, and follow-up services to faculty, staff, and their families. (E) Such services include: a. Short-term intervention with a broad range of personal and work-related problems. b. Clinical psychosocial intervention in crisis situations. c. Case management and referral to campus and/or community resources for continuing support. d. Clinical and case management documentation in accordance with professional and privacy standards, and legal and ethical guidelines. 2) Facilitate a variety of different types of support groups.(E) 3) Maintain strict confidentiality in all relevant aspects of his/her clinical work and clinically related activities. (E) 4) Provide services that assist others with building and enhancing skills proactively to help prevent or ameliorate problems. (E) 5) Provide coaching to develop communication, emotional intelligence, parenting, and stress management.(E) | 80% | Administrative Functions | 1) Maintain client statistical information. (E) 2) Develop, update, coordinate, and evaluate information and referral resources (including private practitioners), that support program services found on campus as well as in the community. (E) 3) Assist in developing and implementing new program components and execute special projects as assigned. (E) 4) Develop written materials for the SFCC, including the Supervisor's Tool Kit. 5) Provide back-up phone coverage for the front desk. (E) 6) Other duties as assigned by the Director and Assistant Director(E) | 15% | Education and Training | 1) Develop and present campus educational programs on various topics, including those related to psychological and emotional well-being; stress management, the workplace; relationships; family issues; substance abuse; managing change; and communication skills. (E) 2) Actively participate in efforts to increase awareness of SFCC's programs. (E) 3) Other in-person promotional programming and training as it occurs. (E) | 5% | | | | | |
Other Requirements - Applies to all Positions | • | Performs other duties as assigned. | • | Complies with all policies and standards. | • | Complies with the University of California, Los Angeles (UCLA) Principles of Community. | • | This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization. | | | |
Educational Requirements | Education Level | Education Details | Required/ Preferred | And/Or | Master's Degree | in behavioral health field or equivalent combination of education and experience. | Required | Or | PhD | in behavioral health field or equivalent combination of education and experience | Required | | | | | | | | |
Experience Requirements | Experience | Experience Details | Required/ Preferred | And/Or | 3-5 years | experience in the counseling field. | Required | | 3-5 years | experience in work related to employee assistance. | Preferred | | 3-5 years | experience working within a hospital EAP setting is preferred. | Preferred | | | | | | | | |
Licenses, Certifications and Professional Affiliations | Current California mental health license | | Required | | | | | | | | |
Knowledge, Skills and Abilities | KSAs | Required/ Preferred | Demonstrated understanding and sensitivity to the diverse needs of various multicultural, ethnic, socio-economic, educational, and age-specific populations within the University community. | Required | Knowledge of federal, state, and local laws regarding disability, workers' compensation, mental health, employee relations-labor relations, and alcohol and drugs. | Required | Ability to counsel and intervene in a broad range of clinical problems such as family, interpersonal, parent-child, intrapsychic, behavioral, substance abuse, and suicide risk. | Required | Sound knowledge of employee assistance and work issues, and familiarity with the latest developments and trends in employee assistance programs. | Required | Strong interviewing and interpersonal skills including the ability to establish rapport and on-going relationships with clients. Strong, clear communication skills in writing, in-person, and group presentations. | Required | Understanding of management and supervision theory and practice, including maintenance of performance standards. Understanding of the social, emotional, behavioral, and psychological implications of an employee's problems for themselves and their work environment. | Required | Ability to provide counseling and intervention to groups, departments or units as well as individuals. Knowledge of individual, group, and organizational change theory and practice. Knowledge and skills in a range of intervention techniques including individual, group, systems, and organizations. | Required | Can identify individual problems and solve them, as appropriate, within a short-term counseling model. Knowledge of normal and abnormal behavior and its manifestations in humans. | Required | Ability to function with independence in clinical work and other duties and responsibilities. Ability to manage own schedule of appointments within program guidelines which requires flexibility. Ability to function under the general administrative and clinical supervision of the SFCC Director. | Required | Ability to seek consultation as professionally appropriate. Ability to intervene and evaluate severely disturbed employees. Ability to consult with professional and nonprofessional colleagues. Ability to communicate and resolve conflict effectively with members of the team. | Required | Knowledge of UC policy and procedures regarding disability, workers' compensation, mental health, employee relations-labor relations, and alcohol and drugs. | Preferred | Spanish speaking. | Preferred | | | |
SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT |
Reporting and Background Check Requirements | Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. | Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. | CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse". |
LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS | Environment and Work Location Information | Environment Type: | Non-Clinical Setting | Location Setting: | Campus | Location: | Wilshire Center | | | |
Physical Requirements | The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Physical Requirements | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Standing/Walking | | X | | | | Sitting | | | X | | X | Bending/Stooping | | X | | | | Squatting/Kneeling | X | | | | | Climbing | X | | | | | Lifting/Carrying/Push/Pull 0-25 lbs | | | X | | X | Lifting/Carrying/Push/Pull 26-50 lbs | X | | | | | Lifting/Carrying/Push/Pull over 50 lbs | X | | | | | Physical requirements other | X | | | | | | | | | | | | | | | |
Environmental Requirements | The environmental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Exposures | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Chemicals, dust, gases, or fumes | X | | | | | Loud noise levels | X | | | | | Marked changes in humidity or temperature | X | | | | | Microwave/Radiation | X | | | | | Operating motor vehicles and/or equipment | X | | | | | Exposures other | X | | | | | | | | | | | | | | | |
Mental Requirements | The mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Exposures | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Sustained attention and concentration | | | X | | X | Complex problem solving/reasoning | | X | | | X | Ability to organize & prioritize | | | X | | X | Communication skills | | X | | | X | Numerical skills | | X | | | X | Mental demands other | X | | | | | | | | | | | | | | | |
Blood/Fluid Exposure Risk | The exposure described here is what can be expected of an employee in performing the essential functions of this position. | X | Classification 3: Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution. | | | |
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