Stewardship and Communications Coordinator

BLANK AST 3 (004722)

UCPath Position ID: 40130806

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1105618

Approved Date:

7/6/2025 11:29:01 AM

Date Last Edited:

7/6/2025 11:28:59 AM

Last Action Effective Date:

10/17/2019

Organization Details

Business Unit (Location):

LACMP

Organization Code:

6300O

Organization:

EXTERNAL AFFAIRS

Division Code:

6310D

Division:

EXTERNAL AFFAIRS DIV

Department:

404500 - DEVELOPMENT

Position Details

UCPath Position Number:

40130806

Position Description ID

170604

UC Payroll Title:

BLANK AST 3 (004722)

Business Title:

Stewardship and Communications Coordinator

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

CX: Clerical & Allied Services

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40052238

Reports to Payroll Title:

Alumni Ext Rels Supv 2

UCPath Department Head Position Number:

40058682

Department Head Payroll Title:

COMM MGR 1

CLOSE SUPERVISION - Indicates that the incumbent is assigned duties according to specific procedures. Work is checked frequently, and in addition there may be formal training.

POSITION SUMMARY

If you are highly organized, detail-oriented and want your work to make an impact, start or further your career as a Stewardship and Communications Coordinator within the Health Sciences Development (HSD) fundraising team. You will be part of a vibrant, creative group in a supportive environment that is committed to providing the highest level of care and engagement to our donors. The magnitude and impact of our donor engagement is broad and deep and requires a highly collaborative and purposeful team to build and sustain an extremely effective donor engagement program. As a Stewardship and Communications Coordinator, this is an entry-level position where you can build your career through our training, mentoring and professional development programs. 

In this role, you will be responsible for providing support for a broad range of duties that assist our efforts to acknowledge donors and to demonstrate the impact of their giving. You will draft and edit correspondence and other stewardship and communications materials, create and analyze reports, compile and distribute information, assist with event planning, and conduct research by using tools like databases, Outlook, Word, Google Docs and Excel. You will be an integral part in organizing and maintaining the systems and processes essential to our stewardship and communications activities and office. In addition, you will also assist with special projects to expand your level of knowledge and involvement in our work. As part of your role, you will serve as a liaison to our team and will interact with donors, volunteers, faculty, students and staff, which will enable you to hone your skills in delivering a superb customer service approach that develops and upholds lasting relationships to meet the goals of Health Sciences Development.

Stewardship Support

1. Support Director of Stewardship for all stewardship-related activities and projects.

2. Collaboratively gather, compile and distribute a high volume of gift/donor information; compose special letters/ correspondence.

3. Prepare/manage heavy flow of materials and stewardship communications, especially gift acknowledgements and Endowment in Action report narratives.  

4. Independently review, prioritize and address stewardship communications; respond, take action or redirect. 

5. Perform analyses of relevant stewardship activities/issues for supervisor’s review.

6. Utilize University online financial systems for research/special projects. 

7. Work collaboratively to create functional/efficient methods to streamline operations/processes of Stewardship programs.

40%

8. Oversee complex Stewardship and Communications calendars to ensure schedules for meetings, events and activities are set.

0%

Communications Support

1. Collaboratively donor pieces; assist with content/assembly of printed materials for various donor projects; proofread donor collateral.

2. Assist Communications Project Manager with maintaining HSD Communications project tracking calendar; help monitor shared Communications team email for Creative Services Requests; track project status/deadlines with proactive follow-up.

3. Assist Director, Development Communications with production of design projects, and/or other communications projects, as needed.

4. Research, evaluate and propose solutions in response to requests made by donors and other internal/external partners.

5. Schedule mass communications projects using Salesforce Marketing Cloud, maintain the sender profile tracking sheet, and organization of Salesforce folders.

40%

Stewardship/ Communications Research, Tracking and Reporting and Special Projects

1. Research, compile and maintain information regarding donors, gifts and funds from available resources; track and provide reporting on donor activities.

2. Initiate and follow up on stewardship and communications activities with internal and external partners.

3. Help onboard new employees to HSD on communications and stewardship procedures.

4. Organize and maintain vendor sample files and communications and stewardship archival information (e.g., invitations, brochures, leadership acknowledgments)

5. Keep track of Communications/Stewardship budgets and monitor spending. Purchase donor gifts and process invoices.

6. Manage special projects as appropriate.

20%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Experience with Adobe Creative Suite and/or graphic design.

Preferred

Experience with Salesforce Marketing Cloud.

Preferred

Ability to learn and deliver customer service skills such as interacting in a friendly, professional manner and responding quickly and appropriately to requests.

Required

Excellent verbal and written communication skills.

Required

Ability to exercise independent judgment, take initiative, be resourceful and make decisions.

Required

Ability to research, gather, analyze and synthesize information from sources such as online searches, databases and files.

Required

Excellent interpersonal skills to develop and maintain collaborative working relationships.

Required

Ability to work as part of a team, be detail oriented, organized and meet deadlines.

Required

Ability to maintain confidentiality and to use discretion.

Required

Proficiency with business software such as Google docs, Google forms, Word, Excel, Outlook and databases.

Required

Ability to coordinate special events.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Must be able to maintain a reliable and predictable work schedule including ability to work occasional evenings and/or weekends.

Required

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Non-University Setting(s)

Location:

Wilshire Glendon offices

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical Skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.