Benefits Analyst

BENEFITS ANL 2 (007719)

UCPath Position ID: 40084103

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1100924

Approved Date:

6/27/2025 3:36:54 PM

Date Last Edited:

6/27/2025 3:36:51 PM

Last Action Effective Date:

11/13/2014

Organization Details

Business Unit (Location):

LACMP

Organization Code:

5000O

Organization:

ADMINISTRATIVE VICE CHANCELLOR

Division Code:

5901D

Division:

ADMINISTRATION

Department:

361100 - HR & PAYROLL OPERATIONS CENTER

Position Details

UCPath Position Number:

40084103

Position Description ID

170431

UC Payroll Title:

BENEFITS ANL 2 (007719)

Business Title:

Benefits Analyst

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 20

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

F: All Others - Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40059442

Reports to Payroll Title:

BENEFITS ANL 3

UCPath Department Head Position Number:

40736259

Department Head Payroll Title:

HR MGR 2

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

0.00

0

0.00

0

POSITION SUMMARY

Reporting to the Benefits Manager of Human Resources and Payroll Operations Center (HRPOC) South, the Benefits Analyst coordinates, processes, and analyzes workers' compensation claims, leaves of absence claims, and health and welfare administration issues for more than 1,750 employees in departments within UCLA Administration. This position monitors the Transitional Return to Work Program (TRTW) in conjunction with Insurance and Risk Management (IRM) and the Third Party Administrator (TPA). This position analyzes the coordination of benefits among the University's benefits plans and works with the CHR Benefits team to address benefit priority, payment issues, and ensure that the processing of benefits is correct. In addition, the position counsels employees on rights for employee benefit programs, including Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL), and UC-sponsored short and long-term disability insurance while utilizing a computerized leave system. Follow up with eligible employees to confirm enrollment into Health and Welfare plans before the expiration of their Period of Initial Eligibility (PIE).  Recommends information sessions needed for clients and arranges such training as retirement workshops and review of benefits, FMLA, and workers' compensation training for managers.  Prepares and delivers open enrollment information sessions related to benefits.

Campus Human Resources provides a full range of human resource management services through its various units, including Health and Welfare Benefits, Compensation and Classification, Personnel Policy development and compliance, Employee and Labor Relations, Talent Acquisition and Workforce Planning, HR Information Systems, the Staff and Faculty Counseling Center, Learning and Organizational Development and the HR & Payroll Operations Center.

The HR & Payroll Operations Center provides human resources and payroll services to a diverse client pool and assists with ongoing campus initiatives and special projects.

Workers' Compensation Claim Coordination and Review

1. Collects, distributes, and electronically files applicable documents and reports to IRM. 2. Participates in Interactive Processes (IPs) and coordinates the TRTW agreement status log and calendar. Ensures managers and employees have the same understanding of the IPs and/or the TRTW agreement and ensures timely submission of updated Work Status Reports and TRTW agreements. 3. Serves as liaison between departmental managers and supervisors and Risk Management as needed. Coordinates and facilitates meetings of these teams as he/she believes is applicable to resolve questions or clarify information. 4. Explains the employee's options for pay to the employee and ensures the administration of the claim follows the employee's requested instructions when practicable. 5. Calculates and adjusts sick and vacation accrual balances and reviews transactions to ensure proper transactions are made per the integration of benefits. 6. Determines the effective date of 80% Extended Sick Leave before exhaustion of the supplemental payment option 1 or 2, according to the employee's request. 7. Researches and completes Wage Statements for employees; runs Kronos reports in the time and attendance system. 8. Maintains accurate records of workers' compensation payments for each employee as well as a record of leave accrual adjustments for each employee. 9. Performs ad hoc analyses to respond to questions and/or grievance hearings or formal review. 10. Analyzing and completing the workers' compensation instruction sheet for Temporary Disability (TD) benefits, incorporating the employee's supplemental pay options.

40%

Leave of Absence Analysis and Administration

1. Reviews the leave of absence medical documentation and notifies the departments of employees' impending or present leave of absence. 2. Ensures the employee is notified of relevant dates, deadlines by which to file documents or extend leave status. 3. Prepares the employee's leave in the Kronos leave of absence module, including the electronic leave calendar wherein time is committed for the employee's leave. 4. Prepares and sends leave eligibility notifications to employees as applicable. 5. Record leaves of absence on the UCPATH Extended Leave Module and update return to work dates in UCPATH and Kronos as necessary. 6. Updates and sends Leave of Absence Notifications to Campus Human Resources (CHR). 7. Analyzes and troubleshoots timekeeping errors by departments and provides instruction and direction for rectification. 8. Counsels employees on rights under FMLA, CFRA, and PDL and UC-sponsored short and long-term disability insurance. 9. Understands the Kronos leave of absence module, runs leave reports and troubleshoots accrual issues. 10. Counsels employees on Pay for Family Care and Bonding (PFCB) pay option and processes in UCPath and updates timekeeping transactions. 11. Enter other leave types (e.g., personal leaves, I-9 authorization leaves, military leaves) into UPATH.

40%

Benefits Assistance

1. Understands and interprets UC policy and procedures as related to UC benefits. Communicates and answers questions regarding these policies to employees. 2. Advises employees on HIPAA and Statement of Health procedures when enrollment is outside their Period of Initial Eligibility (PIE). 3. Assists employees with accessing At Your Service, UC Retirement At Your Service (UCRays), UCPATH, and enrollment. 4. Submits inquiries on behalf of employees regarding benefits enrollments as needed in UCPath. 5. Analyzes and researches discrepancies in benefits payments, accruals, and other issues. 6. Advises employees on basic University Retirement Plan information. Refers employees to consult with the CHR Retirement Coordinator when the employee is ready to retire. 7. Informs employees of the Catastrophic Leave Program and process. Process transactions in the system to adjust leave accruals for Catastrophic Leave donors and recipients. 8. Informs employees of the tax-deferred plans and investment options and how to enroll in the plans. 9. Reviews new benefits and participates in benefits orientations. 10. Provides open enrollment information sessions.

10%

Compliance Maintenance

1. Ensures benefits, leaves of absence, and workers' compensation data are maintained per the University's and the University of California, Office of the President's policies. 2. Ensures private and confidential employee information is secure in our HR systems by following the systems and/or HR systems policies. 3. Audit data to ensure data is up-to-date.

10%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

from an accredited college or university, or equivalent combination of education and experience

Required

1. Working knowledge of leaves of absence: Family Medical Leave Act, California Family Rights Act, and Pregnancy Disability Leave; CA workers' compensation: forms to be submitted, administration, and return to work considerations.

Required

2. Experience analyzing workers' compensation and leaves of absence benefits, and ensuring proper application of benefits and proper accounting of benefits.

Required

3. Experience working with MS Office: Outlook, Excel, Word, PowerPoint at an intermediate level or higher.

Required

4. Must have excellent customer service skills, including, but not limited to, intake, follow up and resolution of issues.

Required

5. Excellent verbal and written communication skills to compose written materials which are logical, concise, and grammatically correct, and to present information in a small group setting.

Required

6. Ability to meet deadlines and ensure compliance. Demonstrated ability to work well under pressure and maintain attention to detail. Ability to function effectively under conditions of frequent interruptions or distractions, changing priorities, multiple deadlines, and a frequently heavy workload.

Required

7. Interpersonal skills to establish and maintain cooperative and effective relationships with all levels of employees at the University, campus departments, and external organizations.

Required

8. Demonstrated ability to handle confidential matters with tact, sensitivity, and discretion.

Required

9. Skill in analyzing information, problems, situations, practices, or procedures to define the problem or objective. Identify concerns and formulate logical and objective conclusions, recommending alternatives toward resolution.

Required

10. Ability to speak Spanish at a level to communicate benefits information to clients.

Preferred

11. Experience working in UC benefits handling workers' compensation, leaves of absence, and coordination of benefits, short and long-term disability.

Preferred

12. Experience working with HRIS, workers' compensation, and/or leaves of absence applications.

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

731 Charles E Young Dr South

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.