Program Coordinator

STDT LIFE DEV SPEC 2 (004563)

UCPath Position ID: 40040713

Position Description History/Status

Approved Date:

6/6/2025 7:05:15 PM

Date Last Edited:

6/6/2025 7:05:12 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS

Division Code:

7100D

Division:

STUDENT AFFAIRS ADMINISTRATION

Department:

480500 - DOS/STUDENT CONDUCT

Position Details

UCPath Position Number:

40040713

Position Description ID

172012

UC Payroll Title:

STDT LIFE DEV SPEC 2 (004563)

Business Title:

Program Coordinator

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 18

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

1 - Staff: Contract

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40815477

Reports to Payroll Title:

STDT LIFE DEVT SUPV 2

UCPath Department Head Position Number:

40037567

Department Head Payroll Title:

STDT LIFE DEV MGR 3

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION SUMMARY

The Program Coordinator plays a pivotal role within the Offices of Student Conduct and the Office of the Dean of Students, acting as the primary point of contact for a diverse array of individuals, including students, faculty, staff, parents, and others engaging with the office. They provide consultations and intakes, manage conduct cases, coordinate trainings and presentations, oversee certification processes, handle appeals, and manage administrative tasks (including Purchasing, AP, Travel, Parking, Keys, Access, etc.) for the Dean of Students' organization. This role demands a deep understanding of university objectives, student affairs, and development theory.

The Offices of Student Conduct and the Office of the Dean of Students administer the campus' student conduct system, advise undergraduate honor societies, and serve as a resource center for students and other members of the university community.

Program Support, Coordination, and  Development

Assess student needs, offer referrals, and prioritize urgent matters. Efficiently coordinate services and appointments for diverse stakeholders. Support students in distress and collaborate with campus partners to address evolving needs. Serve as a knowledgeable first point of contact, providing guidance and counseling on university policies. Facilitate developmental meetings, contribute to departmental initiatives, and represent departmental services through presentations.

55%

Student and Student Group Conduct Case Coordination

Serve as a backup Hearing Coordinator, managing disciplinary processes and DR grades. Additionally, oversee publication updates, supervise interns as needed, and maintain office databases (Simplicity/Advocate) and communication platforms. Offer programmatic assistance, encompassing drafting official notices, furnishing status updates/responses to background inquiries, and managing class rosters. Manage certification programs and ensure compliance with security protocols, including Clery Act reporting.

20%

Campus Appeal Coordination

Collaborate with supervisor and VCSA to facilitate appeal processes. Act as liaison for Appeal and Interim Suspension/Exclusion procedures. Compile quarterly appeal activity reports and ad hoc reports as required. Draft decisions under Vice Chancellor and Dean of Student guidance. Ensure timely communication of appeal outcomes. Aid in the periodic review of appeal procedures, policies, and protocols, offering recommendations for enhancements as necessary.

5%

Operations and Fiscal Coordination

Provide support to staff by assisting with parking, key issuance, OASIS, email access, Counselor Desktop training, and Advocate accounts. Maintain and manage equipment and space inventory. Act as departmental Emergency Coordinator and coordinate facilities and telecommunication needs, including scheduling service and replacements. Review and process fiscal transactions and requests for supplies, services, travel, and equipment using online systems. Aid in onboarding/training for new employees upon request and manage records and facility upkeep.

10%

Training and Outreach

Lead educational programs and workshops as a presenter. Coordinate all aspects of training and presentations, including logistics, preparation of materials, marketing, and attendance tracking. Organize outreach initiatives, such as brochure production and resource fair participation, to effectively represent the office.

5%

Special Projects

Special projects in support of Student Affairs, the Office of Student Conduct, or the Office of the Dean of Students, as assigned.

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

Degree from accredited 4-year institution required.

Required

Demonstrated experience with laws pertaining to students in higher education, including Federal Family Educational Rights and Privacy Act, Clery Act, Title VI and IX.

Required

Demonstrated ability to maintain sensitivity and judgment in the face of resistance, indifference or hostility. Ability to maintain confidential information with tact and discretion.

Required

Demonstrated skill counseling undergraduate and graduate students on a one-to-one basis to resolve University-related problems. Ability to report to work on-time and professionally attired.

Required

Ability to handle difficult or urgent matters with confidence and proficiency, and to interact diplomatically with requests that may violate the law or University policy and procedure.

Required

Demonstrated supervisory skill and experience to recruit, select, train, and supervise student workers.

Required

Outstanding analytical and problem-solving skills, ability to evaluate and interpret information. Ability to analyze situations, propose solutions, and determine when higher level action is needed.

Required

Demonstrated interpersonal communication skills to interact effectively with others of diverse cultural, social, political, and religious backgrounds and varied age, gender, and sexual orientation.

Required

Strong verbal and listening skills, speaking clearly using appropriate vocabulary and grammar. Demonstrated ability speaking formally and informally to provide information, and explain procedures.

Required

Strong written communication skills including ability to compose, edit, and grammatically correct, well-constructed correspondence, presentations, and informational materials, and research and write analytical reports.

Required

Demonstrated skill in working independently, following through on assignments with minimal direction and in a timely fashion, setting priorities, taking thoughtful action where answers are not readily available.

Required

Skill and experience in negotiating and exchanging ideas, information, and opinions to formulate policies and programs and arrive jointly at decisions, conclusions, and solutions.

Required

Demonstrated ability to effectively plan, coordinate, and present a variety of concurrent and ongoing activities and educational and informational programs appropriate to a diverse university-wide audience.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Los Angeles, CA, Via Phone, Online, Email

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical Skills

X

X

Mental demands other

X

X

Other Mental Requirements

If "Mental demands other" was selected above, please explain:

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.