Director, Global Engagement

ALUMNI EXTERNAL REL SPEC 3 (006299)

UCPath Position ID: 40038646

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

703303

Approved Date:

6/17/2025 12:04:51 PM

Date Last Edited:

6/17/2025 12:04:48 PM

Last Action Effective Date:

9/1/2017

Organization Details

Business Unit (Location):

LACMP

Organization Code:

6300O

Organization:

EXTERNAL AFFAIRS

Division Code:

6310D

Division:

EXTERNAL AFFAIRS DIV

Department:

403000 - ALUMNI AFFAIRS

Position Details

UCPath Position Number:

40038646

Position Description ID

169886

UC Payroll Title:

ALUMNI EXTERNAL REL SPEC 3 (006299)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 21

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40059398

Reports to Payroll Title:

Alumni Ext Rels Supv 2

UCPath Department Head Position Number:

40051632

Department Head Payroll Title:

ADMIN MGR 4

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

1

POSITION SUMMARY

Join us as the Director, Global Engagement within UCLA's Alumni Communities team, where you will have an opportunity to guide our global alumni engagement efforts as you work with us on deepening Bruin connections, here in Los Angeles and worldwide.  With a global community of close to 700,000 alumni, there are countless opportunities to reimagine how we support and unite our powerful community of Bruins. Under the guidance of the Alumni Communities & Engagement Pathways Team Lead, you will focus on implementing UCLA's region-based alumni engagement strategy. We encourage you bring your strong program/project management experience, collaborative abilities, innovative ideas, and passion for making connections to this vital role.

In this role, you will be focused on building and strengthening community among Alumni both domestically and internationally by connecting alumni back to UCLA and to each other. As the Director, you will further cultivate our global community through strategic outreach, targeted programming and the power of storytelling.  You will purposefully identify, develop, and further strengthen alumni communities and will partner closely with volunteer leaders to build leadership and enhance region-based engagement to advance university priorities. You will create value-added programs, experiences and content in partnership with other engagement teams and across Alumni Affairs. As the Director, Global Engagement, you will execute a sustainable partnership model for alumni communities, alumni volunteer identification and volunteer development, and a collaborative approach to region-based engagement and programming. You will partner closely with Academic Departments, International Institute, Development, Government and Community Relations and other key departments to coordinate outreach, programming, and to reach common goals. As a valued member of our Alumni Communities & Engagement Pathways team, you will be provided the guidance, inspiration and resources to excel in a supportive environment as part of the many growth opportunities we offer staff at UCLA.

**Please note, this is a hybrid position.**

Strategic Global Alumni Engagement Program and Event Management

1. Collaboratively conceptualize, develop and implement strategies to foster/manage relationships with Alumni worldwide and lead global engagement efforts, pathways, programs and content development for increased global Alumni engagement. 

2. Aligned with AA strategic path, create/manage apt plans for emerging alumni communities, established networks, and key regions; create a global alumni ambassador program to increase connectedness of Alumni to UCLA and to each other.

3. Implement a sustainable partnership model to foster connection/collaboration with regionbased networks and global alumni communities.

4. Partner with volunteer leaders/alumni staff to strengthen joint pathways; Identify/create new opportunities to engage alumni through existing programs.

55%

5. Conduct strategic outreach to identify key alumni/volunteers in target regions; work closely with engagement operations team to devise strategies for coding/curating target lists.

6. Prioritize opportunities for content creation targeted to a global audience; partner with the digital experience team to create content specific to our global alumni communities and to enhance storytelling.

7. Establish/maintain active working relationships with colleagues campus-wide as necessary to coordinate programs/reach common goals.

0%

Volunteer Management

1. In partnership with volunteers, devise yearly engagement plans that align with strategic priorities including lifespan model and Bruin Promise pillars. Establish a consistent approach for balancing programming/content.

2. As a network staff advisor, partner with volunteers to align goals of region-based alumni communities with priorities of UCLA Alumni Engagement and UCLA.

3. Design/implement a listening tour with alumni in various regions virtually/in-person to gather insights/data on how to increase alumni and volunteer engagement.

4. Create/deliver a volunteer onboarding guide; document roles/responsibilities to foster seamless volunteer transitions.

45%

5. Guide network/community leaders overall strategies to ensure alignment with AA/UCLA goals and priorities per university policies and protocols.

6. Develop strong interpersonal relationships and ongoing communications with volunteer leaders sharing Alumni Association updates and university priorities.

7. Serve as a staff advisor during alumni network board meetings, retreats, and activities.

8. In partnership with staff from the Office of Scholarships and Student Support Initiatives, support regional network scholarship fundraising through crowdfunding campaigns, email solicitations and fundrai

0%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

Preferred

Demonstrated community building or volunteer leadership development experience, including volunteer recruitment, stewardship, training and development.

Required

Experience responding to constituent inquiries and concerns in a customer service-oriented, volunteer-driven environment.

Required

Experience establishing, overseeing and evaluating collaborations and projects, and in developing support among both internal campus constituencies and external partners.

Required

Experience with and understanding of issues involved in a team-oriented environment made up of diverse individuals with a variety of interests, strengths and professional preparation.

Required

Experience using social media platforms with ability and initiative to learn new social media platforms.

Required

Experience working in an educational and/or nonprofit, community focused environment is highly desirable.

Preferred

Strong background in project management, including identifying and setting priorities, performing detailed needs analyses, identifying stakeholders, developing action plans, segmenting projects into their component parts, and managing the process from inception to completion.

Required

Strong interpersonal skills to interact courteously and effectively with co-workers, volunteers, donors, key university officials and other internal and external constituents. 

Required

Superior analytical ability to define problems and meet objectives, identify relevant factors and concerns, formulate logical objective conclusions, and recognize alternatives and their implications.

Required

Demonstrated ability to work equally well as a team and independently with strong follow-up and timely decision-making skills in a fast-paced environment under minimal supervision,

Required

Excellent written and oral communication skills; strong ability to speak clearly and distinctly, using grammatically correct language to obtain and convey information accurately and precisely.

Required

Proficient in using Microsoft Suite of applications; ability to learn new technologies as needed in a prompt and efficient manner.

Required

Detail-oriented and goal-oriented, well organized and focused with a high level of initiative and energy to manage multiple projects simultaneously.

Required

Skill in using judgment in situations requiring independent initiative and tact; ability to handle confidential matters in a sensitive and discreet manner.

Required

Resourceful with skill in using resources available to gather information needed to complete projects; able to work effectively in a large, complex and dynamic organization.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Ability to work evenings and/or weekends as needed.

Required

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

James West Alumni Center

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical Skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.