Senior Project Manager Lead

TCHL PROJECT MGT PROFL 4 (000522)

UCPath Position ID: TBD_189661

Position Description History/Status

Approved Date:

9/9/2025 12:42:52 PM

Date Last Edited:

9/9/2025 12:42:46 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

5000O

Organization:

ADMINISTRATIVE VICE CHANCELLOR

Division Code:

5901D

Division:

ADMINISTRATION

Department:

372000 - CAMPUS PROJECTS

Position Details

UCPath Position Number:

TBD_189661

Position Description ID

243711

UC Payroll Title:

TCHL PROJECT MGT PROFL 4 (000522)

Personnel Program

Management and Senior Professional (MSP)

Salary Grade:

Grade 25

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

C: Supervisor - Not Confidential

Employee Class (Appt Type):

1 - Staff: Contract

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

41024958

Reports to Payroll Title:

TCHL PROJECT MGR 1

UCPath Department Head Position Number:

41024940

Department Head Payroll Title:

INFO SYS MGR 3

DIRECTION - Indicates that the incumbent establishes procedures for attaining specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed. Incumbent typically develops procedures within the limits of established policy guidelines.

008822

TCHL PROJECT MGT PROFL 3

2

008821

TCHL PROJECT MGT PROFL 2

1

POSITION SUMMARY

The Senior Project Manager Lead will lead enterprise program and project delivery within the Enterprise Program Management Office. This role is  responsible for executing comprehensive program plans, outlining program objectives, scope, timelines, budgets, and resource allocation for large, multi-workstream IT efforts. The Senior Project Manager Lead will coordinate with cross-functional teams and stakeholders to ensure seamless execution of complex program activities, while identifying and mitigating potential risks and issues throughout the program lifecycle. Additionally, the Senior Project Manager Lead will track and monitor program progress, ensuring milestones are met, and deliverables are completed on time and within budget. They will implement program management best practices and methodologies, such as Agile, to optimize project efficiency and effectiveness, and will integrate a working knowledge of change management practices to ensure stakeholder and end-user success. The Senior Project Manager Lead will also evaluate program success and performance, identifying opportunities for continuous improvement and ensuring alignment with the university's strategic goals. They will provide day-to-day oversight of team members activities and ensure accountability, alignment, and progress across all workstreams.

The Senior Project Manager Lead will positively impact UCLA's operations and culture by enabling IT projects and programs in service of the institution's academic, research and service mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.

Situated on 419 acres, five miles from the Pacific Ocean, the University of California, Los Angeles (UCLA) is enriched by the cultural diversity of the dynamic greater Los Angeles area, as well as the geographic advantages of Southern California. One of the world’s preeminent public research universities, UCLA is an international leader in breadth and quality of academic, research, health care, wellness, cultural, continuing education and athletic programs, with more than 5,200 faculty members who teach approximately 47,500 students in the UCLA College and 12 professional schools. UCLA is consistently ranked among the top institutions nationally for research funding, having generated $1.7 billion in research grants and contracts in the last fiscal year alone.

The Digital and Technology Solutions (DTS) department at UCLA is a vital part of the university community, providing essential technology services and support to ensure the campus can effectively pursue its mission. It is UCLA’s spirited tradition of thought leadership and commitment to excellence that enables an ambitious and resourceful approach to transforming our networked, ever-changing campus environment.

Technical Project Management

 1. Establishes a foundation for multiple projects by working with project sponsors to create a robust and comprehensive project charter and project baseline report. Develops project stakeholder communications and internal project team communications. (E)  2. Applies advanced technical project management concepts with a full understanding of project management practices and IT policies and procedures to manage complex projects. Provides analysis for highly complex, project-related issues. (E)  3. Implements the project management process for the campus, involving diverse departmental or cross-functional teams. Initiates, designs and leads project proposals and reports. (E)  4. Has overall project management responsibility. Assembles and directs large project teams, develops detailed projec

35%

Leadership, Management, & Supervision

1.Supervises &develops team members by helping them set and achieve career growth goals, providing mentorship, guidance, and ongoing feedback to support both professional development and organizational objectives. 2.Advises and supports teams to meet project schedules, resolve technical and operational challenges, and ensure alignment with strategic priorities. 3.Supervises departmental operations with responsibility for the quality, efficiency, and timeliness of work. Leads project teams to successful completion of assignments while fostering collaboration and accountability. 4.Oversees staffing and personnel management, including the recruitment, selection, onboarding, and retention of employees; administers performance evaluations; implements disciplinary actions as required.

20%

Problem Solving

1. Proactively identifies and resolves project issues in a timely fashion by creating strategies for risk mitigation and contingency planning. Escalates disruptions and dependencies to departmental leadership as necessary. (E)

10%

Customer Service

1. Builds and sustains strong, collaborative relationships with departments and staff and a broad range of customers, partners, and key stakeholders in administrative and academic units by maintaining currency on current and future business needs, university-wide technology initiatives, and leading-edge practices in project management. (E)

10%

Continuous Improvement

1. Leads continuous improvement and delivers value to the organization by managing multiple complex projects with an accurate, well-communicated project scope. Oversees the creation and maintenance of actionable schedules and budgets. Reports risks that may affect work progress and recommends mitigation strategies based on latest industry trends. Maintains currency on current and future business needs, university technology initiatives, and leading-edge project management practices. (E)

10%

Communications & Training

1. Communicates effectively with internal and external leaders, users, and stakeholders; uses effective, grammatically correct business writing and verbal communication skills to convey highly complex concepts and technical information. (E)  2. Continually develops skills, knowledge, and abilities of self and others to maintain currency with new developments in enterprise project management." (E)

10%

Other

1. Actively contributes to promoting equity, diversity, and inclusion across the organization and UCLA's campus. (E)  2. Actively promotes the organization's core values and consistently integrates innovation, employee fulfillment, teamwork, respect, excellence, integrity, service, and accountability into each aspect of their work. (E)  3. Maintains current knowledge of University policy and procedure; effectively, consistently and fairly applies University policy and/or campus/division procedures for assigned area and team members supervised; complies with University, Campus and division policies and procedures regarding privacy of information, authorized use of University resources and the security of University systems and data. (E)  4. Performs other related responsibilities as request

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

or equivalent combination of experience/training in one or more of the following fields: information technology, computer science, public administration, business administration.

Required

5 years

Experience working in one or more of the following fields: project management, information technology, data services, application services, IT service management, or related.

Required

Experience participating in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging.

Required

Experience working in a project-based environment using leading project management practices including schedule management, status reporting, and communication.

Required

7+ years

Experience working in one or more of the following fields: project management, information technology, data services, application services, IT service management, or related.

Preferred

Experience in complex higher education environments, serving academic and administrative functions of a large public university.

Preferred

2+ years

Experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment.

Preferred

PgMP, PfMP, Agile Scrum, LEAN Six Sigma, ITIL, and/or OCM certification

Preferred

Thorough knowledge of project management principles, theories, and concepts.

Required

Effective skill at tracking effort and project progress. Demonstrated highly advanced organization and project management skills. Demonstrated strong conceptual and planning skills to analyze projects of broad and diverse scope.

Required

Demonstrated capacity to anticipate obstacles and plan for contingencies. Understands the cost impact of projects, project tracking tools and metrics.

Required

Demonstrated attention to detail. Demonstrated ability to determine relevance and prioritize tasks.

Required

Demonstrated competency in selecting and implementing project management methods and techniques.

Required

Demonstrated ability to integrate critical information across disciplines. Understands how projects relate to other business strategies and initiatives.

Required

Strong written and verbal communication skills and is able to communicate complex technical ideas to a diverse community of colleagues and stakeholders. Can relay technical information to audiences of technical and non-technical stakeholders.

Required

Able to establish and advance positive working relationships and a strong rapport with a diverse community of colleagues including team members, stakeholders, and customers.

Required

Advanced organizational skills and is able to balance competing priorities and deliver concurrent projects to various stakeholder types.

Required

Advanced problem-solving skills; ability to uncover root of difficult problems and scope solutions based on knowledge of available resources and timelines as well as awareness of vision and strategy. Seeks information from multiple and diverse sources to inform solutions.

Required

Thinks creatively and introduces innovations such as the incorporation of new technologies or processes. Thrives in an ever-changing, fast-paced environment.

Required

Demonstrated ability to supervise and mentor staff.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

UCLA Wilshire Center

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.