Systems Integration Engineer

SYS INTEGRATION ENGR 3 (007367)

UCPath Position ID: TBD_940574

Position Description History/Status

Approved Date:

11/12/2025 1:25:28 PM

Date Last Edited:

11/12/2025 1:25:24 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

1180O

Organization:

LUSKIN SCHOOL OF PUBLIC AFFAIRS

Division Code:

1181D

Division:

SCHOOL OF PUBLIC AFFAIRS

Department:

117700 - AGILE VISUAL ANALYTICS LAB (AVAL)

Position Details

UCPath Position Number:

TBD_940574

Position Description ID

246643

UC Payroll Title:

SYS INTEGRATION ENGR 3 (007367)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 24

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

TX: Technical

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40274269

Reports to Payroll Title:

PROJECT POLICY ANL 4

UCPath Department Head Position Number:

40065123

Department Head Payroll Title:

PROF-AY

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

The Systems Integration Engineer works with the Agile Visual Analytics Lab (AVAL) team to support the design, development, and continuous quality improvement and maintenance of system integrations consistent with AVAL's mission and necessary to achieve its project goals. The Systems Integration Engineer collaborates with a wide-range of project team members and other stakeholders to understand their diverse and dynamic needs in using various software, applications, and data systems within the context of complex, multifaceted program evaluation and research activities. The Systems Integrations Engineer designs and implements system integrations in coordination with other software and web developers, research team members, other stakeholders to optimize the performance, reliability, scalability, security, and integrity of software, applications, and data systems. Using a customer-service approach, the Systems Integration Engineer delivers technical support, resolves technical issues, and is responsible for the planning, testing, deploying, monitoring, and troubleshooting of system integrations. The Systems Integration Engineer assists with change management processes, documentation of architecture and processes, data security and integrity controls, and user management as needed.

The UCLA Agile Visual Analytics Lab (AVAL) empowers national, state, and local stakeholders to use data to make more timely and sound decisions impacting children, families, communities, and the workforces that serve them. We do this through 1) putting vital information into the hands of stakeholders in the form of data visualizations that efficiently and effectively meet their diverse and dynamic information needs, 2) implementing utilization-focused and developmental evaluation of programs and policies of mission-driven organizations and systems, and 3) building the capacity of systems and organizations to grow, use, and sustain data ecosystems. In these ways we work with our partners in different capacities, depending on their specific needs, ranging from leading full-scale evaluations to data collection, data management and processing, and data visualization.

Planning and Development

-Collaborate with project team members to analyze user needs and system requirements accurately and to translate them into comprehensive design specifications.

-Makes informed recommendations on new and enhanced system integrations to improve the performance, scalability, security, and integrity of related software, applications, and data systems.

-Support the development of implementation plans to achieve project goals and optimize performance, reliability, and scalability of related software, applications, and data systems.

-Assist with responding to stakeholder feedback regarding the implementation and refinement of ongoing data collection efforts using a customer-service approach.

25%

Engineering

-Design and deploy robust and reliable system integration solutions to achieve project goals.

-Develop and execute thorough testing to validate functionality, integrity, and performance of system integrations.

-Support the documentation of system integration processes and related technologies to ensure its completeness and accuracy.

-Monitor the usage, security, and performance of system integrations and collaborate with project team members to make necessary changes and updates as needed.

-Support investigation and optimization of data integrity to the extent necessary to achieve project goals.

-Leverage knowledge of the latest installments and other emerging technologies to drive continuous improvement and innovation efforts in system integrations, data architecture, and related areas.

50%

User Support and Training

-Resolve technical issues related to system integrations using a customer-service approach.

-Deliver regular, ongoing, and ad hoc technical support using a customer-service approach.

-Support change management and ongoing training with system integrations and the relevant software, applications, and data systems.

-Clearly communicates technical updates, progress, and challenges to both technical and non-technical stakeholders.

-Support the management of user permissions and roles to facilitate appropriate access and utilization of system integrations as needed.

25%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in computer science, computer information systems, information technology, or related field, and equivalent combination of education and training in applications programming.

Required

Salesforce System Architect Certification

Upon Hire

Preferred

Ability to perform effectively under conditions of fluctuating workload and pressure, as well as work both independently and collaboratively as member of a multidisciplinary team across cultures and internally within a diverse and dynamic institution

Required

Demonstrated a strong ability to adapt and perform with rapid technological changes and user-specific requirements

Required

Demonstrated advanced skill to identify, assess, and plan for risks that could impact a project’s schedule, budget, and/or quality

Required

Demonstrated technical support and change management experience within a Salesforce environment across multidisciplinary team members and stakeholders with varying levels of technical knowledge and skills across Mac and Windows operating systems

Required

Demonstrated advanced skill and experience in collaborating with multidisciplinary teams to formulate and execute implementation and testing plans for moderately complex system integrations

Required

Demonstrated at least 5 years of experience building, testing, monitoring, updating, and troubleshooting integrations involving Salesforce (e.g., Sales Cloud, Experience Cloud, MuleSoft, Tableau) with other technologies (e.g., marketing solutions and ELT)to support dynamic and diverse needs of users

Required

Demonstrated advanced experience in configuring, testing, monitoring, updating, and maintaining APIs and webhooks that are robust, reliable, scalable, and secure

Required

Demonstrated advanced experience in applying best practices in data management, governance, and DevOps (e.g., Gearset) with perseverance, drive, and keen attention to detail

Required

Demonstrated a strong ability to design appealing and intuitive user interfaces for optimal user experiences

Required

Demonstrated advanced experience working with highly complex data systems including at least two of the following: learning management systems, human resource management or human capital management systems, client relationship management or student information systems, or case management systems

Required

Demonstrated strong interest and ability to learn, if not advanced skilled in, software and web apps (e.g., Asana, Slack, Calendly, Qualtrics, Alchemer, Amazon Web Services, Alteryx, R, Deedose, Tableau) as needed with minimal hands-on training

Required

Fluency in JSON, XML, one or more database technologies (e.g., SQL, MongoDB, MySQL, PostgreSQL), and preferably with at least one or more data-relevant programming languages/utilities (e.g., HTML5, CSS3, JavaScript, Python, etc.)

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Luskin School of Public Affairs

Standing/Walking

X

X

Sitting

X

X

Bending/Stooping

X

X

Squatting/Kneeling

X

X

Climbing

X

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.