Student Advisor

STDT SVC ADVISOR 3 (004575)

UCPath Position ID: TBD_941484

Position Description History/Status

Approved Date:

6/25/2026 8:06:31 PM

Date Last Edited:

6/25/2026 8:06:26 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

1180O

Organization:

LUSKIN SCHOOL OF PUBLIC AFFAIRS        

Division Code:

1181D

Division:

SCHOOL OF PUBLIC AFFAIRS               

Department:

035000 - SOCIAL WELFARE

Position Details

UCPath Position Number:

TBD_941484

Position Description ID

256182

UC Payroll Title:

STDT SVC ADVISOR 3 (004575)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 19

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

C: Supervisor - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40063047

Reports to Payroll Title:

STDT SVC ADVISOR 4

UCPath Department Head Position Number:

40066971

Department Head Payroll Title:

DEPARTMENT CHAIR

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

005155

STDT SVC ADVISOR 2 SV

2

POSITION SUMMARY

Under the direction of Social Welfare Director of Student Services (SSA 4), serve as lead advisor for the MSW degree and supervise two junior advisors in providing student academic, administrative, alumni, curricular, event, financial, recruitment, and student advising support to the Luskin School Departments of Urban Planning and Social Welfare. Serve as advisor Master's level, for approximately 350 students.  Analyze and communicate degree requirements across complex combinations of concurrent degrees, stipend programs, training grants, credentialing programs, international exchange programs and also serve as a general resource in referral support for students and faculty. Ensure access to class requirements in both the scheduling process and in real time during enrollment periods and during independent degree audits. Serve as the main advisor for the Urban Planning Double Degree program with the Urban School of Sciences Po (Paris).

Serve as shared primary point of contact with campus offices for all student affairs administrative processes (e.g., ATC, fellowships, petitions/degree processing, exceptions, Capstone, and others as needed). Support department projects as well as department purchases, reimbursements, payments, and others as needed. Support Managers, Department Chairs, and faculty with projects, events, meetings, operations/facilities, curriculum/course support, fiscal issues, personnel, and others as needed. Work with the Luskin School Dean's, Business, and Human Resources Offices and University Student Affairs offices particularly with respect University deadlines.

Accurately manage and maintain student; alumni; curricular; and other department files, databases, websites, and related media (print and online) among others. Schedule and support curriculum/classes and department events and meetings (e.g., orientation, commencement, conferences/talks, student group, alumni, etc.).

The UCLA Department of Social Welfare offers the Master of Social Welfare (MSW) and a Ph.D. in Social Welfare. Joint degrees offer an even broader range of skill and expertise development. The UCLA Department of Social Welfare’s research and teaching guide policy makers, shape practice and programs in such areas as welfare, aging, health care, mental health, children and families, and long-term support. UCLA Social Welfare faculty members are committed to placing their knowledge at the service of communities and empowering the disadvantaged and the vulnerable.

The UCLA Department of Urban Planning is at the intersection of unique academic, regional, geographic and professional resources that create a learning environment unlike any other. Los Angeles, one of the most culturally diverse and exciting urban settings in the world, serves as a unique laboratory for faculty and students to study and solve urban issues and problems. The world-class faculty in the department — nationally and internationally recognized scholars and leaders in community development, environmental planning, housing, land development, regional and international development, transportation, and urban design — prepare master’s and doctoral degree students to address the social, economic and spatial relationships that shape society.

Administration Management and Recruitment

Understand department recruitment, admissions, enrollment, academic programs, student resources, funding/financial aid (FA), degree requirements, petitions, processing, career development, and other University student affairs policies and procedures. Attend trainings and refreshers regularly and keep current on all changes. 

15%

Student Advising

Lead in person and virtual meetings with students via direct appointments and weekly office hours. Responsible for communicating program requirements and creating individualized degree plans with all students , general advising on departmental and campus policy, on matters such as  enrollment, Financial Aid, funding, student resources, internships, career development, alumni, campus administrative processes relating to degree completion and petitions. Ensure accurate advising and completion of requirements across multiple, complex, combinations of programs including areas of concentration, training grants, credentialing programs, certificates and more. Responsible for counseling, degree auditing and reporting regarding contractually required coursework and educational requirements.

30%

Fellowship and Award Management

Create and manage student funding initiatives such as fellowship calls, data bases of applicants and award criteria and other processed to support donor stewardship, award selection and audit reporting. Work with the Director of Student Services on award processing, follow-up, revisions, and address issues with students/ campus offices.

10%

Student Affairs Management

Prepare and process petitions for exception, graduation, ATC, and concurrent degree awards across university offices.Arrange and manage student affairs, alumni workshops, presentations, and events, from initiation to planning and scheduling to break-down and clean-up. Assist with materials and deliveries needed for aforementioned workshops, presentations, and events. Write and post dept/student affairs communications in print and online. Maintain dept., student, course, affiliated dept. websites, etc. Edit material and ensure a high-level of quality and accuracy on all communications leaving the Dept .. Consult with University, Luskin IT, and Luskin Communications as needed.

15%

Data Analysis and Reporting

Collect and gather data (surveys and other methods as needed) as it relates to academic year scheduling, financial need and student feedback; maintain and update data systems on advising, curriculum, enrollment, career services/job placement, alumni, and others as needed. Information/data recorded and maintained will be in a readily retrievable, query-accessible manner. Analyze data and prepare reports as requested.

5%

Communication and Support

Engage with University units (e.g., Graduate Division, Registrar's Office, Financial Aid, Center for Accessible Education, Counseling and Psychological Services, Dashew Center, and others) to support petitions, degree processing and other student services as needed. Consult with campus offices and address issues stemming from support needs with faculty, Managers, Center for Accessible Education (CAE), Luskin and UCLA IT, and other offices to ensure that students and faculty have appropriate resources for success.  Serve as dept.student contact for masters and doctoral programs in both Urban Planning and Social Welfare. while operating as a member of the School-wide admin. team. Establish and maintain cooperative working relationships with key Dept., School, and University offices and indiv

15%

Supervision

Provide new hires and existing staff with the tools, resources, and technical training required for their roles. Conduct annual performance reviews and provide ongoing, constructive feedback. Act as the first point of contact to address and mediate workplace disputes or issues. Responsible for hiring, training, disciplinary actions in coordination with CHR ELR, supervising, and evaluating two full time staff.

10%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Strong knowledge of graduate degree requirements, academic policies, petitions, exceptions, and degree progress standards sufficient to advise students across multiple degree programs and complex academic pathways.

Required

Interpersonal skills to communicate, establish and maintain cooperative working relationships with faculty, field instructors, staff, administrators, students and others at all levels.

Required

Experience using student information systems and degree audit tools to evaluate academic progress, monitor degree completion requirements, process petitions, and maintain student records.

Required

Demonstrated ability to interpret and apply University, Graduate Division, Financial Aid, and departmental policies and procedures to complex student situations and provide guidance consistent with established requirements.

Required

Demonstrated event management skills, ability to undertake all aspects of events from

conceptualizing to designing, planning, organizing, coordinating, includes logistics, travel, etc. from the inception of the event to completion and follow through.

Required

Ability to maintain confidentiality and to use discretion in responding to inquiries and in dealing with sensitive information with tact and diplomacy.

Required

Knowledge of fellowship, stipend, and student funding processes, including application review, award administration, tracking, reporting, and compliance requirements.  Work closely with DGE and Financial Aid.

Required

Knowledge in collecting, analyzing, maintaining, and reporting student, enrollment, curricular, and alumni data using spreadsheets, databases, and reporting systems.

Required

Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the importance of job responsibilities and to perform under deadlines. Work with frequent interruptions or to shift from one task to another with a wide variety duties.

Required

Ability to work after hours as needed and occasional weekends.

Required

Demonstrated ability to interpret University policies and procedures to effectively serve as a resource to faculty, managers and students.

Required

Demonstrated ability to supervise and mentor staff.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

3357 Luskin School of Public Affairs- 3357 Building

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.