Exchange Visitor Counselor

STDT SVC ADVISOR 2 SV (005155)

UCPath Position ID: 40111407

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1111892

Approved Date:

5/19/2026 3:55:25 PM

Date Last Edited:

5/19/2026 3:55:19 PM

Last Action Effective Date:

3/2/2022

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS

Division Code:

7100D

Division:

STUDENT AFFAIRS ADMINISTRATION

Department:

481500 - DASHEW CTR FOR INT'L STUDENTS & SCHOLARS

Position Details

UCPath Position Number:

40111407

Position Description ID

165965

UC Payroll Title:

STDT SVC ADVISOR 2 SV (005155)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

SV: STDT SVS & ADV PROF (SSAP)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40051584

Reports to Payroll Title:

STDT SVC SUPV 2

UCPath Department Head Position Number:

40068373

Department Head Payroll Title:

STDT SVC MGR 1

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION SUMMARY

The International Student Counselor is responsible for processing initial I-20 documents, reviewing technical aspects of visa and immigration documents for accuracy, completeness, and compliance with SEVIS reporting requirements, counseling on F-1 status, academic, personal, and social matters for the non-immigrant student population currently numbering 7250. Use individual and group interviews with non-immigrant students, and other instruments to assess and electronically report biographical, academic, and other information required by government agencies. Assist with institutional SEVIS reporting requirements in consultation with the student advising team. Conduct and develop check-in procedures, seminars, and online resources to ensure student compliance with SEVIS regulations, which include a review of regulations and benefits related to Optional Practical Training, Curricular Practical Training, Leave of Absence, etc.  Develop workshops and special events to connect non-immigrant students with domestic students. Also, perform necessary SEVIS maintenance and document processing assignments under the supervision of the Associate Director for Student Visa Services.

As a pivotal member of UCLA Student Affairs, you'll ignite the Bruin spirit and contribute to a vibrant community that champions academic success and holistic development. UCLA Student Affairs is the backbone of the Bruin journey, supporting students from admission to graduation and beyond. Engage in a role that spans personal growth, academic success, and community enrichment, connecting students with a wealth of resources and opportunities. Here, you're not just part of a team; you're part of the UCLA legacy. Join us in shaping the future of UCLA, where every day you'll make a difference in the lives of our students and the broader Bruin family.

The Dashew Center is home to more than 12,000 international students and scholars at UCLA. From the moment they arrive at UCLA, the Dashew Center functions as the central hub to provide international students, scholars, and their departments with visa services, status maintenance, resources, support, and advocacy on campus. At the center of its mission, the Dashew Center aims to serve the entire UCLA community by promoting the values of creating global connections, international understanding, and cultural sensitivity.

We invite you to apply to be part of a dynamic team in a supportive environment where you can use your organizational and interpersonal skills and attention to detail to enhance the overall effectiveness and employee engagement in the Student Affairs organization. While you may not meet 100% of this job's qualifications, if much of this job and qualifications describe you, then you are highly encouraged to apply.

Visa & Immigration Counseling

Counsel J-1 students, scholars, and dependents on reporting requirements, J-1 visa compliance, and academic requirements. Handle complex cases independently such as change of status, 212e applicability, and status violations.

20%

ARO Duties

Serve as an Alternate Responsible Officer (ARO) for the UCLA Exchange Visitor program. Responsibilities include issuing/signing DS-2019 forms, and reviewing and processing request forms and applications related to J-1 visa services.

20%

 SEVIS Management

Independently determine SEVIS actions and maintain data collection systems for efficient document management. Upload/download batches, validate arrivals, and ensure institutional compliance with Department of Homeland Security and Department of State reporting requirements.

10%

Campus Advisement

Advise academic departments and faculty on J-1 policies. Regularly inform the campus community of changes to government regulations and university procedures to ensure policies are being followed.

10%

Policy Formulation & Compliance

Work with supervisor to implement university policy and procedures for J-1 visa services. Ensure all institutional processes conform to federal regulations, including the Code of Federal Regulations, the Immigration and Nationality Act, and Department of State policies

10%

Personal and Professional Support

Guide J-1 visa holders on personal, financial, and professional matters, such as housing and health insurance. Facilitate cultural learning and community adjustment while consulting with administrative units regarding students' and scholars' overall well-being and benefit eligibility.

10%

Programming & Orientation

Participate in the design, implementation, and conducting orientations and workshops for J-1 participants. Organize events to connect J-1 students and scholars with the international and domestic campus community to facilitate cultural exchange.

10%

Administration

Develop electronic forms and resources regarding J-1 policies. Manage JIRA requests and collaborate with supervisor on messaging and assessment efforts. Participate in university meetings, and assist with general office tasks, administrative recharges, and special projects for the Director.

10%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in related area and/or an equivalent combination of education and relevant experience.

Preferred

Working knowledge of governmental regulations affecting non-immigrant students and scholars on F-1, J-1 and H-1 visas, in order to screen forms for accuracy and completeness, and to inform students, scholars, and departments of necessary changes.

Required

Working knowledge of University services pertaining to non-immigrant students and scholars and U.S. citizens interested in international activities.

Preferred

Working knowledge of and skill in intercultural advising applicable to international students and scholars.

Required

Ability to work with a high degree of independence and to follow through with minimal direction.

Required

Ability to write and speak using proper English grammar and vocabulary to communicate effectively with clients of diverse language, cultural, and professional backgrounds.

Required

Verbal and writing skills necessary for understanding, explaining, and insuring compliance with government and university regulations and procedures. Ability to answer routine questions, handle basic requests, and make appropriate referrals.

Required

Demonstrated ability to write creatively in preparation of guidelines, handbooks, and other forms of communication materials. To prepare materials for public presentations and formal administrative reports.

Required

Ability to work with complex business processes and propose more effective/efficient options utilizing technology. Ability to conceptualize, implement, and evaluate office policies, procedures, and systems for visa services and programs and other administrative assignments.

Required

Ability to establish and maintain effective working relationships with students and scholars of many different cultures.

Required

Excellent knowledge of computer systems and skill using Microsoft Office, PowerPoint, database management, spreadsheets, and electronic mail applications. Demonstrated skill in maintaining computerized filing systems and statistical data.

Required

Advanced degree from an accreddited college or university and fluency in foreign language(s).

Preferred

U.S. Citizen or U.S. Permanent Residency status required to access SEVIS as an ARO.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Tom Bradley International Hall, 417 Charles E Young Drive West #106, Los Angeles, CA 90095

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical Skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.