Student Services Advisor 2

STDT SVC ADVISOR 2 (004574)

UCPath Position ID: 40090897

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1121151

Approved Date:

4/8/2026 1:13:02 PM

Date Last Edited:

4/8/2026 1:13:00 PM

Last Action Effective Date:

8/14/2023

Organization Details

Business Unit (Location):

LACMP

Organization Code:

1300O

Organization:

LETTERS AND SCIENCE

Division Code:

1330D

Division:

L&S LIFE SCIENCES

Department:

086500 - MOLECULAR, CELL & DEVELOPMENTAL BIOLOGY

Position Details

UCPath Position Number:

40090897

Position Description ID

166377

UC Payroll Title:

STDT SVC ADVISOR 2 (004574)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 18

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40043208

Reports to Payroll Title:

STDT SVC ADVISOR 3

UCPath Department Head Position Number:

40037712

Department Head Payroll Title:

ADMIN MGR 1

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

0

POSITION SUMMARY

The Student Services Advisor 2 works collaboratively with the Student Services Advisor 3 (SSA 3) to manage the undergraduate student and academic affairs programs for MCDB, with approximately 1000 undergraduate students, 75 teaching assistants, and 30 instructors annually. The incumbent advises students, teaching assistants, and instructors on instructional and related matters. Emphasis on incumbent advising undergraduate students in the MCDB program on departmental/degree requirements, as well as policies and procedures of the University that pertain to undergraduate students. Major duties include counseling of students, as well as accessing, communicating, and recording academic progress. The incumbent also works collaboratively with the SSA 3, the Chief Administrative Officer, the MCDB Chair, faculty and instructors, and other office staff on the hiring of Teaching Assistants and Readers for Molecular, Cell & Developmental Biology (MCDB). The incumbent exercises a high degree of independence, initiative and discretion in carrying out duties.

The Department of Molecular, Cell, and Developmental Biology advances our knowledge of life on earth at the cellular and molecular levels.  Our mission is to educate the next generation of scholars, professionals, and citizens of the world by fully integrating our students into cutting-edge research activities, including hands-on participation in the process of scientific discovery. Our faculty conducts research with a variety of models including Arabidopsis, Drosophila, zebrafish, mouse and stem cells to address the most pressing problems in biology, health and sustainability.

Academic Student Employee Management

 • Manage the hiring of Teaching Assistants and Readers for MCDB courses. (E)

 • Manage advertising and recruitment of TA and Reader positions for the MCDB courses. (E)

 • Submit TA and Reader agreements to the MCDB Payroll Office for hiring of each quarter. (E)

 • Maintain and analyze past data of TAs for future hiring. (E)

 • Manage budget provided by the Dean of Life Science to hire Readers. (E)

 • Process fee remissions for all enrolled graduate students hired to TA for MCDB courses. (E)

 • Liaise with Molecular Biology Interdepartmental Program (MBIDP) with respect to TA hiring for MCDB. (E)

30%

Undergraduate Advising, Counseling and Course Management

 • Advise undergraduate students on the substance and course mechanics of the MCDB program by helping them interpret departmental/degree requirements and academic regulations and design the course of study that best suits their individual needs. Work with students to plan academic programs, including transfer of credits, to ensure timely completion of requirements. (E)

 • Advise students about MCDB courses and represent the department in orientation programs, especially, though not limited to, summer orientations. (E)

 • Advise students of policies and procedures of the University relating to undergraduate students and refer them to appropriate University services to resolve any issues. (E)

 • Evaluate and approve student requests, such as enrollment requests, course petitions, change of major petitions, et al according to College, MCDB, and Life Sciences policy. Develop protocols for approval of requests and petitions to promote consistency and efficiency in processing. (E)

 • Identify student issues and concerns, which may affect academic performance, and refer students to appropriate University services. Provide opportunities for students to discuss concerns confidentially. Counsel students in crisis and refer them to other faculty and campus offices for additional assistance when appropriate. (E)

 • Provide counseling to students planning for future careers and graduate and professional studies. (E)

50%

Planning, Administration and Management

 • Serve as a resource for the Chair, Vice Chair of Undergraduate Education, Undergraduate Advisor, faculty and TAs to clarify departmental, college, and university policies and procedures. (E)

 • Design and produce announcements  using , websites, electronic mail, Canva, and other sources of communication. (E)

 • Provide orientation for undergraduate students annually for the MCDB Programs (E)

 • Assist SSA 3 with event preparation and planning for welcome events, outreach events, research poster sessions, and Commencement. Attendance required at special events. (E)

20%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

In a related field and/or equivalent experience/training.

Required

2 + years

Experience with advising students and administering educational/degree programs.

Preferred

Knowledge of UCLA system & Database software: OASIS, Degree Audit Report System, Bruin Learn.

Preferred

Knowledge of Microsoft Word, Excel, PowerPoint; Google Docs, Sheets, Slides, and Forms

Required

Communication skills, including but not limited to written communication, to convey information accurately, clearly and concisely to the public, applicants, faculty and other University offices regarding the undergraduate programs. - Required

Required

Ability to resolve problems efficiently while effectively managing time and prioritizing tasks.

Required

Ability to correctly advise undergraduate students on the full range of academic questions.

Required

Skill in performing under the stress of frequent interruptions and/or distractions.

Required

Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

Required

Skill in prioritizing assignments to complete work in a timely manner when there are changes in a workload, changes in assignment, pressures of deadlines, competing requirements, and heavy workload.

Required

Skill in interacting diplomatically with instructors, undergraduates, graduate students, staff, and the public in a high volume, continuous public contact setting.

Required

Ability to maintain confidentiality of examination preparation, grading process, student records and other issues.

Required

Skill in analyzing information, problems, situations, practices or procedures.

Required

Skill in employing fundamental counseling techniques with sensitivity. Skill in listening perceptively.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Hershey Hall

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.