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Student Service Advisor 2

STDT SVC ADVISOR 2 (004574)

UCPath Position ID: 40083758

 

 

 

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

601401

Approved Date:

12/10/2025 1:10:18 PM

Date Last Edited:

12/10/2025 1:10:13 PM

Last Action Effective Date:

3/16/2022

Organization Details

Business Unit (Location):

LACMP

Organization Code:

1300O

Organization:

LETTERS AND SCIENCE

Division Code:

1350D

Division:

L&S SOCIAL SCIENCES

Department:

119000 - POLITICAL SCIENCE

Position Details

UCPath Position Number:

40083758

Position Description ID

164688

UC Payroll Title:

STDT SVC ADVISOR 2 (004574)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 18

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40047845

Reports to Payroll Title:

STDT SVC ADVISOR 4

UCPath Department Head Position Number:

40045648

Department Head Payroll Title:

ADMIN MGR 1


Level of Supervision Received

GENERAL DIRECTION - Indicates that the incumbent receives guidance in terms of broad goals and overall objectives and is responsible for establishing the methods to attain them. Generally the incumbent is in charge of an area of work, and typically formulates policy for this area but does not necessarily have final authority for approving policy.


Positions Directly Supervised

Job Code

Job Code Description

Total FTEs


Positions Indirectly Supervised

Job Code

Job Code Description

Total FTEs

 

 

0


POSITION SUMMARY

The SAO II provides counseling regarding undergraduate preparation, admissions requirements, requirements for the Pre-major, major and possible the minor (if it returns), areas of specialization offered and departmental policies and procedures to 2100 undergraduate majors and another 1000 students who enroll in the summer session program.  Evaluate progress for the fulfillment of major requirement including departmental degree checks.  Consultations with students concerning personal problems and concerns; make referrals where necessary. Coordinate with the Undergrad/Grad Advisor, the Director of Student Services and the Vice Chair with updating all catalog copy, review curriculum, course changes and descriptions.  Review, rewrite, approve and recommend changes for university brochures and maintain files on statistical data pertaining to departmental enrollments, GPA distribution and degree awarded.  Support UCLA outreach efforts by attending college fairs on and off campus and disseminating information about the political science program. Coordinate the administration of the Undergraduate Council. Act as back-up in course scheduling for department, and pay stipends as instructed.


Department Summary

Political Science is the study of how humans relate to one another and the systems of power and institutions of rule we construct in order to arrange our collective lives. These institutions can be formal like electoral systems, or international courts, or the various branches of governmental power; but they can also be informal and include the cultural practices of diverse ethnic groups, the public contestation of beliefs and values, and everyday forms of collective participation ranging from sporting activities, to political activism, to digital networking and beyond. What these diverse expressions of political activity share is an acknowledgment of the fact that we are many and that in order for the many to live peacefully with one another we must innovate ways to negotiate forms of power. It was Aristotle who in his Politics famously declared that humans are “by nature a political animal.” As Political Scientists we hope to understand how humans are political animals, as well as the diverse historical and contemporary ways that we express our political lives.

 

The UCLA Department of Political Science has expertise in every important aspect of political life, both domestic and international.  In the 1950s, UCLA experts developed the cold war doctrine of deterrence.  Since the 1970s, UCLA has led the development of understanding of political change and economic development in the nations of Europe, Africa, Latin America, and Asia. More recently, UCLA pioneered the study of Race and Ethnicity in US politics, in developing countries, and in political thought. Our department was an early leader in the application of statistics and game theory to the study of politics. Other current areas of strength include the study of corruption, inequality, the consequences of oil wealth, the politics of trade, political theories of representation, U.S. campaigns and party politics, and design-based inference.


Key Responsibilities and Essential Functions

Function

Responsibilities

% Time

Academic Counseling

1. Meet with students to discuss academic rules and requirements for the Pre-major, major and minor. Assist with program planning. (E) 2. Authority to approve or deny petitions for change or declaration of major, course substitutions, Education Abroad Program equivalencies and requirements which deviate from established guidelines. (E) 3. Explain department policies and procedures, including terms of admission to the major. (E) 4. Evaluate progress for the fulfillment of major requirements including departmental degree checks. Inform students concerning deadlines (registration, enrollment, add/drop, change of major, pass/no pass grading). (E) 5. Consultations with students concerning personal problems and concerns; referrals where necessary. (E) 6. Respond to questions concerning interdisciplinary programs: Special programs in International Relations, Law, and Society, Organization and Urban Studies and double majors. (E) 7. Referrals to academic resources and students services available, including Internship Programs (EXPO Center). (E) 8. Supervision of and advisor for undergraduate student associations: Pre-law Society, Political Science Honor Society, and Political Science Student Organization. (E) 9. Special counseling and redirection of high risk students on probation or subject to dismissal. (E) 10. Letters of recommendation and responsible for correspondence concerning undergraduate affairs and inquires. (E) 11. Administer Independent Study courses. Acquaint students with departmental policy, process course proposals and distribute permission to enroll slips. (E) 12. Assist in the administrative of the Departmental Hours Thesis Program procedures, deadlines, record keeping, and awards. (E)

70%

Assist and advise Undergraduate Vice Chair

1. Recommendations on special petitions. (E) 2. In-put regarding faculty evaluation. (E) 3. Evaluation of curriculum. (E)

5%

Administration

1. Coordinate with Instructional manager and Vice Chair with updating all catalog copy. Review curriculum, course changes, and descriptions. (E) 2. Maintain undergrad curriculum sector of department web page. (E) 3. Review, rewrite, approve and /or recommend changes for University brochures pertaining to Political Science major. (E) 4. Maintain files on statistical data pertaining to departmental enrollments, GPA distribution and degree awarded. (E)

5%

Consult with faculty

1. Respond to faculty inquires concerning University rules and regulations. (E) 2. Recommendations concerning special petitions. (E) 3. Advise faculty regarding faculty/student relations. (E)

5%

Articulation

1. Work with University Transfer Program Office regarding the transferability of courses. (E) 2. Assist students concerning courses completed at other institutions in fulfillment of major requirements. Evaluate catalog copy for equivalencies. (E) 3. Interview with prospective students. (E)

5%

Special Duties

1. Participate in University Orientation Program for freshman and transfers counseling with students. (E) 2. Attend special counseling seminars in Athletic Department. (E)  3. Responsible for assisting Political Science Student Organization with commencement. (E)  4. Serve on selection committee at the department level for awarding scholarships to political science majors.(E)  5. Assist Vice Chair with administration of undergraduate program. (E) 6. Special projects as assigned by Chair, Undergraduate Vice Chair, and Chief Administrative Officer.

5%

Support UCLA Outreach Efforts

1. Attending College Fairs on and off campus. (E) 2. Disseminate information about Political Science program. (E)

5%


Other Requirements - Applies to all Positions

Performs other duties as assigned.

Complies with all policies and standards.

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.


QUALIFICATIONS


Educational Requirements

Education Level

Education Details

Required/
Preferred

And/Or

Bachelor's Degree

in related area and / or equivalent experience / training

Required

 


Knowledge, Skills and Abilities

KSAs

Required/
Preferred

Ability to work independently and assume decision-making responsibilities.

Required

Ability to interact with student from various backgrounds (academic and cultural) on an individual basis or in group situations.

Required

Ability to explain requirements and programs and offer guidance and reassurance appropriate to students. Skill in assessing specials needs or skills.

Required

Knowledge of departmental requirements, rules and policies as well as College procedures and rules. Knowledge of University & College of Letters & Science procedures as they relate to student affairs.

Required

Knowledge of departmental requirements, rules and policies as well as College procedures and rules. - Required

Knowledge of department course curriculum and content.  Acquainted with faculty members and their areas of interest and expertise.

Preferred

Skill in evaluating departmental curriculum needs and recommending changes where appropriate.

Required

Ability to make oral group presentations to provide information on the academic programs and explain admission procedures and policies.

Preferred

Skill in evaluating courses transferred from other institutions as to how they apply to department requirements, including schools outside of country and Education Abroad Program.

Preferred

Ability to listen actively and respond appropriately to individuals, in group situations and on the telephone, even when students are in stressful emotional states.

Required

Knowledge of student services such as Placement & Career Planning Center, Academic Resources Coordination, Undergraduate Education, etc.

Required

Ability to work with heavy student traffic and with frequent interruptions.

Required

Ability to deal in person or on the telephone with requests and inquires from persons outside the University community. Ability to act as a mediator between students and faculty members.

Required


SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT


Reporting and Background Check Requirements

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.


LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

4269 Bunche Hall


Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Physical Requirements

Never

0 Hours

Occasional

Up to 3 Hours

Frequent

3 to 6 Hours

Continuous

6 to 8+ Hours

Is Essential

Standing/Walking

 

X

 

 

 

Sitting

 

 

X

 

X

Bending/Stooping

 

X

 

 

 

Squatting/Kneeling

X

 

 

 

 

Climbing

X

 

 

 

 

Lifting/Carrying/Push/Pull 0-25 lbs

 

 

X

 

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

 

 

 

 

Lifting/Carrying/Push/Pull over 50 lbs

X

 

 

 

 

Physical requirements other

X

 

 

 

 


Environmental Requirements

The environmental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Exposures

Never

0 Hours

Occasional

Up to 3 Hours

Frequent

3 to 6 Hours

Continuous

6 to 8+ Hours

Is Essential

Chemicals, dust, gases, or fumes

X

 

 

 

 

Loud noise levels

X

 

 

 

 

Marked changes in humidity or temperature

X

 

 

 

 

Microwave/Radiation

X

 

 

 

 

Operating motor vehicles and/or equipment

X

 

 

 

 

Exposures other

X

 

 

 

 


Mental Requirements

The mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Exposures

Never

0 Hours

Occasional

Up to 3 Hours

Frequent

3 to 6 Hours

Continuous

6 to 8+ Hours

Is Essential

Sustained attention and concentration

 

 

X

 

X

Complex problem solving/reasoning

 

X

 

 

X

Ability to organize & prioritize

 

 

X

 

X

Communication skills

 

X

 

 

X

Numerical skills

 

X

 

 

X

Mental demands other

X

 

 

 

 


Blood/Fluid Exposure Risk

The exposure described here is what can be expected of an employee in performing the essential functions of this position.

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.