Safety Ambassador

SCRTY GUARD SR (005326)

UCPath Position ID: MI-DPT317000-JC005326-PD168358

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1128064

Approved Date:

5/6/2024 11:22:56 AM

Date Last Edited:

5/6/2024 11:22:52 AM

Last Action Effective Date:

1/31/2024

Organization Details

Business Unit (Location):

LACMP

Organization Code:

5000O

Organization:

ADMINISTRATIVE VICE CHANCELLOR         

Division Code:

5901D

Division:

ADMINISTRATION                         

Department:

317000 - ON CAMPUS HOUSING

Position Details

UCPath Position Number:

MI-DPT317000-JC005326-PD168358

Position Description ID

168358

UC Payroll Title:

SCRTY GUARD SR (005326)

Business Title:

Safety Ambassador

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

SX: Service

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40123115

Reports to Payroll Title:

SCRTY SUPV 1

UCPath Department Head Position Number:

40043252

Department Head Payroll Title:

ADMIN MGR 2

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION SUMMARY

Under the direction of Safety and Emergency Planning, the Safety Ambassador is responsible for the safety and security of the UCLA Housing facilities guests, staff members and physical assets. Incumbent acts as a liaison with the University of California, Los Angeles Police Department, Fire Department and other emergency departments. The Safety Ambassador's performs routine tasks such as daily customer service interactions with residents and guests, perimeter checks and completes daily shift reports. Incumbent also completes incident reports as necessary. Must be available to work nights, weekends and some holidays.

At UCLA Housing & Hospitality Services (H&HS), you become part of UCLA's tradition of excellence by providing quality housing, dining, and hospitality services to student-residents, faculty, staff, and campus visitors. We believe there's more to a job than simply being employed. In addition to competitive salaries and comprehensive benefits and retirement plans, H&HS team members enjoy significant opportunities for professional and personal growth in a supportive work environment. No matter what your role, you will join more than 2,600+ H&HS team members who understand that our motto Hospitality First! means that a warm, gracious attitude makes a difference in the lives of the people we serve. AMAZING BENEFITS Starting Day One!

Loss Prevention

Protect property assets from internal and external theft by observing and reporting security hazards and suspicious activity to Assistant Director and/or senior management.

Monitor

Interface with UCPD and other local law enforcement and security agencies as necessary.

Prepare incident reports and distribute to management and appropriate Housing Operations and Safety personnel.

Develop a pro-active approach to all loss prevention issues by monitoring patterns and taking corrective action as instructed by the Loss Prevention Manager.

Assist Assistant Director with loss prevention audits. Review audit reports and make recommendations for corrective action to be taken.

35%

Security

Identify situations where security violations have occurred and take reasonable and prudent action to ensure the safety of residents, employees, visitors, and guests.

Regularly drive a University vehicle to perform scheduled and random inspection and patrols of UCLA Housing facilities physical premises to observe and identify potential security and safety risks or undesirable conditions; observes, cautions, instructs, corrects, investigates, and reports persons or incidents involving suspected break-ins, tampering, vandalism, thefts, or property damage.

Admits or deny access as directed by the Assistant Director or senior management team.

Provide immediate response to all emergency situations including but not limited to structural and brush fires, medical emergencies, confined space rescue and undesirable conduct; assist until proper authorities arrive.

Document and report any irregularity, incident, or emergency actions concerning safety and security.

35%

Surveillance

Keep Assistant Director and Senior Manager advised of any and all technical deficiencies with equipment.

Respond to reports of malfunctioning access control equipment and determine necessary course of action to maintain operation of affected unit(s).

Assist Assistant Director in the annual review of UCLA Housing facilities surveillance layout and make recommendations as appropriate.

25%

Other

Assist in the daily operation of the Housing Safety department as needed, including answering phones, emails, in-person resident or guest's requests, inputting work orders and special projects.

Greet and interact effectively with guest and residents and provide excellent customer service.

Resolve projects and assignments quickly and accurately while managing frequent interruptions, as well as changing requests from senior management.

Audit camera footage to ensure recording and live footage is operational.

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

High School Diploma

Preferred

Or

2-3 years

Experience in security, loss prevention or related field

Preferred

1-2 years

Experience in security, loss prevention or related field

Required

1-2 years

Working knowledge of security and safety procedures

Preferred

At least one year of experience in security, loss prevention or related field.

Required

Working knowledge of security and safety procedures. Demonstrated ability to address emergency situations.

Required

Ability to set goals and priorities, which accurately reflect the relative importance of job responsibilities, when faced with fluctuating workloads, pressure of deadlines and competing requirements.

Required

Ability to establish and maintain effective working relationships with staff, coworkers, and other University personnel and interact diplomatically with a diversified public.

Required

Working knowledge of surveillance and access control systems.

Preferred

Working knowledge of Microsoft Suite products.

Required

Ability to work harmoniously and cooperatively as a team member. Ability to perform duties independently and with a great degree of accuracy, while meeting established deadlines.

Required

Skill in performing a variety of duties, often changing from one task to another of a different nature.

Required

Skill in speaking concisely and logically, using grammatically correct language to convey information and explain policies and procedures in a professional manner.

Required

Experience in writing routine business correspondence and reports using grammatically correct language.

Required

CPR and First Aid Training certificate.

Preferred

Ability to drive a University vehicle in order to travel to various work locations to perform patrols and inspections and respond to circumstances as they arise.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.

Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Housing Operations and Safety

Standing/Walking

X

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

Mental demands other

X

X

X

Classification 2: Position in which required tasks normally do not involve exposure to blood, body fluids or tissues, but may require performing unplanned Classification 1 tasks. In these jobs the normal work performance involves no exposure to blood, body fluids, or tissues. However, exposure or potential exposure may be required as a condition of employment.