Security Guard

SCRTY GUARD (005327)

UCPath Position ID: TBD_686

Position Description History/Status

Approved Date:

5/1/2024 11:57:53 AM

Date Last Edited:

5/1/2024 11:57:50 AM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

6400O

Organization:

VICE CHANCELLOR/CHIEF FINANCIAL OFFICER

Division Code:

6455D

Division:

REAL ESTATE SERVICES                   

Department:

318900 - UCLA ASSET MANAGEMENT

Position Details

UCPath Position Number:

TBD_686

Position Description ID

172965

UC Payroll Title:

SCRTY GUARD (005327)

Business Title:

Security Guard

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

SX: Service

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

41030964

Reports to Payroll Title:

FAC SUPV 2

UCPath Department Head Position Number:

40194410

Department Head Payroll Title:

Director

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION SUMMARY

Under the supervision of the Security Operations Manager, the Building Coordinator is responsible for day-to-day activities (building operations. security and safety and tenant relations) assigned building(s). Major duties include the coordination of security oversight with UCPD, monitoring building systems such as elevators, surveillance and access control systems, ; reading and operating fire alarm panel systems; and assisting management, tenants, and contractors as needed with repair and construction services.  Incumbent is well versed in understanding and communicating best practices and accepted standards to building management, staff, tenants, patients, and visitors. This position must maintain constructive relationships with a variety of campus partners, local and regional law enforcement, and external security experts.

The UCLA Asset Management Department provides full-service property management for University-owned office buildings in Westwood (five buildings containing 1,000,000 SF, occupied by 160 University tenants and generating $42M of annual revenue), plus limited-service property management for 60 other University-owned properties around Southern California.

Building Operations Coordination

A1. Procedure Knowledge: Develop strong working knowledge of UCLA and Asset Management's operational security and safety procedures. A2. Daily Briefings: Conduct daily briefings with UCPD guard force on all shifts, sharing intelligence from external contacts and relevant building program information (regular operations, special events, etc.). A3. Emergency & Incident Response: Evaluate emergency situations within and on premises and initiate appropriate action including supervising the evacuation of the building, conducting search and rescue operations, and notification of building management and appropriate insurance professionals. Respond to non-emergency situations, including security incidents and on-site injuries, following all appropriate incident response protocols. A4. External Liaison: Establish contacts with federal, state, local and UC enforcement agencies, emergency services and other external resources to facilitate timely mitigation of potential threats. Work with internal and external resources to plan for and drill responses to possible threat situations. A5. Exterior Inspection: Perform routine inspections of outdoor lighting, fencing, shrubbery, door hardware, walkways surrounding the building, and provide inspection reports to the Property Manager. A6. Vigilant: Be vigilant of and proactively check for any real and potential threats and hazards, including but not limited to fire, vandalism, suspicious activities, and safety. A7. Loading Dock: Responsible for operational oversight of the loading dock, including development and implementation of procedures for shared use of loading dock and coordination of vendor deliveries, tenant move-ins and move-outs, etc. Document and maintain the loading dock procedures manual. A8. Freight Elevator: Responsible for operational oversight and coordination of shared use of the freight elevator between vendor deliveries, tenant move-ins and move-outs, as well as other approved users. A9. Work Orders: dispatch and enter property repair requests for necessary building maintenance supporting portfolio engineering and facilities teams as necessary.  A10. Assist Property Management and Construction Teams with tenant move coordination and construction oversight.

60%

Systems Inspections and Monitoring

B1. Equipment: Ensure that all security-related equipment (Fire Control Panel, Emergency Exit Controls, Access Controls, First Aid Cabinets, Emergency Preparedness Kits, etc.) and building communications equipment (telephones, radios, emergency batteries, etc.) are in proper working order and coordinate with Engineering and/or vendors to ensure that repairs are completed in a timely manner. B2. Inspections: Conduct daily equipment inspections of all security cameras, CCTV system, emergency telephones, access control systems, and parking garage equipment. Periodically inspect portable firefighting equipment in accordance with UCLA and Asset Management security and safety procedures. Conduct daily inspections of loading dock and dock-related security and safety equipment. B3. Monitoring: Monitor Fire Alarm Panel system and notify Engineering of all panel trouble and alarm notifications; immediately thereafter, notify building management. Set building on test when requested by Engineering. Receive calls from alarm monitoring vendor and notify appropriate parties in the event of an emergency. Appropriately utilize building public address system to notify tenants of emergency or required evacuation. B4. Video Extraction: Review security camera footage, extract video and images for incident reporting purposes. B5. Access Control: Add, modify, and remove access control privileges for employees of building tenants as directed. Troubleshoot and coordinate with Bruin Card Helpdesk to resolve access control issues. B6. Elevator Monitoring: Verify elevator entrapments, notify emergency services and building management, and follow appropriate procedures. Coordinate with janitorial team for elevator cleaning related access. Report elevator malfunction issues to building management and UCLA Facilities Managements' online trouble call desk.

25%

Adminstration

C1. Policy Documents: Produce security and safety documents and paperwork accurately and legibly following established policies and guidelines. C2. Daily Activity Reports: Review and maintain Daily Activity Reports (DARs) accurately and legibly. C3. Building Engines Property Management Software: Enter reports, incidents, and supporting evidence of liability issues, and work orders for portfolio operational support in a timely manner. C4. Calendar: Update and verify vendor/visitor access calendar. C5. Budget: Initiate purchases of safety and security supplies within budget constraints. Obtain Operation Manager's approval for unbudgeted purchases. Ensure that AM procedures are followed for purchasing, receiving, storage and inventory control of supplies. Process vendor invoices in accordance with AM procedures. Contribute to annual budget process.

10%

Other

D1. Streamlining: Focus on the practice of continuous improvement: constantly think about ways to improve processes and streamline workflow and report ideas to supervisor or other Asset Management staff.  D2. Overtime: When requested and approved in advance, work overtime, including evenings and weekends, as necessary to provide coverage. D3. Other: Other tasks and special projects as assigned. (M)

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

High School

Required

Min of 6 months of Security experience

Required

Guard Card

Preferred

Excellent communication skills, including prompt and appropriate responses in urgent and unexpected situations, timely reporting of conditions and incidents, following the appropriate chain of communication, and understanding the hierarchy and protocols for decision making.

Required

Strong judgment skills, decision-making abilities, and ethical standards regarding appropriate interactions with building staff, reporting of incidents, maintaining documentation and files, and situational awareness and assessment.

Required

Ability to consult with individuals to resolve safety and security problems and complaints, take independent action, demonstrate initiative, dependability, and good judgement in problem solving.

Required

Strong interpersonal skills, including a demonstrated ability to maintain impartial, positive, courteous, and professional demeanor in relationships with team members, building staff and management, tenants, vendors, visitors, and the public.

Required

Interpersonal skills sufficient to interact effectively and tactfully with diverse department/University personnel at various levels and with the public.

Required

Ability to discreetly and tactfully recognize and handle sensitive and confidential information.

Required

Skill in writing basic business correspondence in concise, logical and grammatically correct English to prepare written reports and other correspondence.

Required

Demonstrated working knowledge of operating and training staff on computer-based security systems, including CCTV systems, Fire Control Panels, Emergency Exit and Access Control Systems, and all building communications systems.

Required

Proficiency in general office, productivity, and computer systems, including Microsoft Office applications (i.e., Word, Excel, Outlook).

Required

Physical abilities to perform all core functions and duties including but not limited to the ability to talk; hear; stand; walk; see; visual acuity to view a computer monitor; manual dexterity to operate a computer keyboard for extended periods.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Other University Setting(s)

Location:

10920 Wilshire Blvd

Standing/Walking

X

X

Sitting

X

X

Bending/Stooping

X

X

Squatting/Kneeling

X

X

Climbing

X

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

X

Lifting/Carrying/Push/Pull over 50 lbs

X

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

X

Loud noise levels

X

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.