HRTMS Job Description Management
| Plateia Sales & Events Manager SALES SPEC 3 (007556) UCPath Position ID: 41136731 | | |
Position Description History/Status | Approved Date: | 10/21/2026 11:57:55 AM | Date Last Edited: | 10/21/2026 11:57:48 AM | Last Action Effective Date: | 10/15/2026 | Organization Details | Business Unit (Location): | LACMP | Organization Code: | 5000O | Organization: | ADMINISTRATIVE VICE CHANCELLOR | Division Code: | 5901D | Division: | ADMINISTRATION | Department: | 319200 - LUSKIN CONFERENCE CENTER | Position Details | UCPath Position Number: | 41136731 | Position Description ID | 231399 | UC Payroll Title: | SALES SPEC 3 (007556) | Personnel Program | Professional and Support Staff (PSS) | Salary Grade: | Grade 21 | Job Code FLSA: | Exempt | Union Code (Collective Bargaining Unit): | 99: Non-Represented (PPSM) | Employee Relations Code: | E: All Others - Not Confidential | Employee Class (Appt Type): | 2 - Staff: Career | Full-Time Equivalent (FTE) | 1 | SUPERVISION | UCPath Reports to Position Number: | 40057282 | Reports to Payroll Title: | SALES SUPV 2 | UCPath Department Head Position Number: | 41041783 | Department Head Payroll Title: | EVENTS SUPV 2 | | | |
Level of Supervision Received | GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines. |
Positions Directly Supervised | Job Code | Job Code Description | Total FTEs | | | | | | | | |
Positions Indirectly Supervised | Job Code | Job Code Description | Total FTEs | | | | | | | | |
POSITION SUMMARY | The Plateia Sales & Events Manager is responsible for identifying new business selling and servicing events, including Family Style events, for Plateia Restaurant located in the Luskin Conference Center. The incumbent is responsible for ensuring effective relationships and open communications with colleagues to coordinate revenue generation, marketing plans, and strategic placement of communications with consistency of messages regarding Plateia Restaurant events and presents and negotiates rates with clients. | | | |
Department Summary | The Luskin Conference Center (LCC) is a 300,000-square-foot, 7-story property on the UCLA campus. The LCC is comprised of 254 guest rooms, approximately 25,000 square feet of meeting space, a 160-seat restaurant, a fitness center, and a business center. The LCC is an academic meeting and conference destination supporting UCLA's education and research mission. The Luskin Conference Center is a no-tipping environment. |
Key Responsibilities and Essential Functions | Function | Responsibilities | % Time | Sales Management | • Negotiate and prepare written Luskin Conference Center sales contracts and addenda that accurately delineate requested facilities and services • Represent the department to potential clients • Conduct facility site inspections, prepare service proposals, and provide price estimates • Close sales • Follow-up on all leads generated from direct campaigns, sales blitzes, and any other marketing efforts • Work on assigned and deployed accounts and accounts subject to change based on market trends, etc. • Sell other services and products when appropriate | 45% | Planning and Analysis | • Perform analyses on new programs to determine negotiation parameters and maximize profitability and thoroughly analyze all potential businesses to produce the most beneficial contract negotiation possible • Develop seasonal sales promotions and marketing campaigns to increase sales and visibility • Identify and monitor competitors, research market conditions or changes in the industry that may affect sales and revenue • Assist with preparing monthly and long-term restaurant sales projections based on current and anticipated national and international economic trends, and utilizing yield management and revenue maximization techniques • Participate in income projections, forecasts, and budgets | 30% | Sales Administration and Account Management | • Facilitate the collection of deposits and event pre-payments. Assist the Accounting Department with necessary collection processes • Act as the host for clients once the client is on-site, ensuring that service levels are on par and exceed the client's expectations • Ensure the success of events through on-site event oversight: provide managerial oversight of the appointed event facility and related personnel in all aspects of event management within Plateia Restaurant clientele, with special attention given to visiting dignitaries or other high-profile parties whose attendance and participation at events would reflect upon the University as a whole | 15% | Collaboration and Coordination | • Collaborate with other UCLA Housing & Hospitality units, University departments, and external vendors in the negotiations of contractual agreements for accommodations, food service, and all other related services • Input all event details into Salesforce Information System, including prices, meeting room, and catering needs • Work directly with chefs and production teams to develop detailed proposals with accurate pricing • Coordinate with UCLA Marketing & Communications to develop marketing ideas | 10% | | | | | |
Other Requirements - Applies to all Positions | • | Performs other duties as assigned. | • | Complies with all policies and standards. | • | Complies with the University of California, Los Angeles (UCLA) Principles of Community. | • | This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization. | | | |
Experience Requirements | Experience | Experience Details | Required/ Preferred | And/Or | 2+ years | Experience in catering or restaurant sales manager position | Required | Or | 2+ years | Experience in hospitality group sales | Required | | | | | | | | |
Knowledge, Skills and Abilities | KSAs | Required/ Preferred | Ability to close sales and negotiate high-dollar-value financial contracts | Required | Working knowledge of the restaurant business, including menu planning, current trends in food and entertaining, and basic room set-ups and capacities | Required | Analytical skills sufficient to contribute to marketing and sales plans | Required | Accounting and math skills sufficient to prepare cost estimates, proposals, and billing explanations | Required | Experience maintaining a high standard of productivity within a broad scope of responsibility despite frequent interruptions. Ability to complete a large volume of diverse tasks efficiently, meeting established deadlines | Required | Highly developed interpersonal communication skills including political acumen and social perceptiveness | Required | Ability to give clear directives and use independent, rational judgment when making decisions and managing events | Required | Proficient skill using standard business software (e.g. Microsoft Office Suite) and hospitality sales software (e.g. Delphi) | Required | Excellent verbal and written communication skills to effectively communicate with diverse populations with competing priorities | Required | Skill in writing grammatically correct business English, such as conference proposals, memos, and other routine correspondence | Required | Sufficient knowledge of University accounting forms and procedures to accomplish standard departmental accounting transactions | Preferred | Working knowledge of the policies and procedures of Housing & Hospitality operational units, such as the Food & Beverage department | Preferred | | | |
SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT |
Reporting and Background Check Requirements | Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. | Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. | Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired. |
Travel Requirements | Estimated Amount | Description | 5% | Domestic travel | | | |
Other Special Conditions of Employment | List the other special conditions of employment for this position. | Description | Required/ Preferred | Must carry a University cell phone | Required | Occasional attendance at offsite conferences and meetings | Required | Evening, weekend, and holiday work as business dictates | Required | | | |
LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS | Environment and Work Location Information | Environment Type: | Non-Clinical Setting | Location Setting: | Campus | Location: | Luskin Conference Center | | | |
Items Used | • | General office equipment | | | |
Physical Requirements | The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Physical Requirements | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Standing/Walking | | | X | | X | Sitting | | | X | | X | Bending/Stooping | | X | | | | Squatting/Kneeling | | X | | | | Climbing | X | | | | | Lifting/Carrying/Push/Pull 0-25 lbs | | | X | | X | Lifting/Carrying/Push/Pull 26-50 lbs | | X | | | | Lifting/Carrying/Push/Pull over 50 lbs | | X | | | | Physical requirements other | X | | | | | | | | | | | | | | | |
Environmental Requirements | The environmental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Exposures | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Chemicals, dust, gases, or fumes | X | | | | | Loud noise levels | | X | | | X | Marked changes in humidity or temperature | | X | | | X | Microwave/Radiation | X | | | | | Operating motor vehicles and/or equipment | X | | | | | Exposures other | X | | | | | | | | | | | | | | | |
Mental Requirements | The mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Exposures | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Sustained attention and concentration | | | | X | X | Complex problem solving/reasoning | | | X | | X | Ability to organize & prioritize | | | | X | X | Communication skills | | | | X | X | Numerical skills | | | X | | X | Mental demands other | X | | | | | | | | | | | | | | | |
Blood/Fluid Exposure Risk | The exposure described here is what can be expected of an employee in performing the essential functions of this position. | X | Classification 3: Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution. | | | |
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