Quality and Data Analyst

QLTY IMPV HC SPEC 2 (004205)

UCPath Position ID: TBD_189911

Position Description History/Status

Approved Date:

11/1/2025 1:07:36 AM

Date Last Edited:

11/1/2025 1:07:33 AM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS

Division Code:

7800D

Division:

STUDENT HEALTH

Department:

521500 - ARTHUR ASHE STU HEALTH & WELLNESS CNTR

Position Details

UCPath Position Number:

TBD_189911

Position Description ID

246042

UC Payroll Title:

QLTY IMPV HC SPEC 2 (004205)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 22

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40060564

Reports to Payroll Title:

QLTY IMPV HC SPEC 3

UCPath Department Head Position Number:

40036657

Department Head Payroll Title:

HC ADM SHS MGR 3

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION SUMMARY

The Quality and Data Analyst coordinates analytical support for The Ashe Center's clinical and business operations along with quality improvement and population health initiatives, including business analytics/performance metrics, and compliance requirements. Queries data from the Epic report databases, namely Reporting Workbench, SlicerDicer, Clarity and Caboodle. Performs queries of these databases for quality improvement projects and daily operations.  Performs statistical analysis, prepares deliverables in preparation of various reports and presentations. Utilizes tools such as Tableau, real-time reporting in Epic, and various other programs that utilize the SQL programming language. Provides support to users through knowledge of clinical and business processes, documentation needs, workflows, and clinical and business practice standards, when adapting software and reporting platforms to meet their needs. Provides customer service, troubleshooting and maintenance to report users. Supports the Quality Department to develop metrics and analytics that support leadership in making decisions for improvements to meet present and future needs. 

The mission of The Arthur Ashe Student Health and Wellness Center (The Ashe Center) is to support UCLA students in the successful attainment of their educational goals through the personalized delivery of accessible, high-quality health and wellness services, rendered with kindness and competence, by diligent, dedicated professionals.

Our comprehensive services include Primary Care, Gynecology Services, Immunizations, Travel Medicine, Physical Therapy, Specialty Clinics, Radiology & Laboratory, and Acupuncture – all under one roof! We are also pleased to offer additional services in the Ackerman Student Union: a full-service optometry center, U See LA Optometry, and the Bruin Health Pharmacy.

UCLA's student health center and its suite of services consistently rank as best in the nation. Most recently, the wellness fintech brand Ness awarded UCLA and The Ashe Center as the healthiest college in the state of California.

Reporting

Supports daily operations and quality/population health initiatives through query and preparation of data from multiple sources and databases. Analyzes and interprets data of moderate complexity and summarizes statistical findings. Develops corresponding reports, dashboards, and presentations for internal departments and outside agencies. Utilizes various programming languages and visualization tools (i.e. Clarity, Caboodle, SQL, SAS, Tableau). Provides support to users through knowledge of clinical and business processes, documentation needs, workflows, and clinical and business practice standards, when adapting software and reporting platforms to meet their needs. Assesses current reporting processes, and provides+executes solutions to address reporting gaps & needs, as well enhancements

50%

Quality

Works with clinical and technical staff on projects of limited scope, applying moderately complex Quality Improvement models and techniques to improve clinical care and patient safety, and identify opportunities for continued quality improvement. Assists in researching best practices and in developing proposals for improvements in the data collection processes. Under general supervision, coordinates the management of data and documents between Quality and other departments. Assists in researching best practices and in developing proposals for improvements in the data collection processes.

40%

Population Health Administrative Support

Securely upload digitized documents into the electronic medical record; collect, organize, and maintain health data and patient records; assist with follow-up and service recovery for student feedback; assist in preparation of reports on population health metrics and outcomes.

10%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's degree in health care information technology, or other relevant healthcare profession, and/or equivalent combination of experience/training

Required

3+ Years

relevant professional level experience working with clinical information systems.

Required

3+ Years

Professional level experience working with clinical information systems and developing reports

Required

3+ Years

in documentation and reporting, with the ability to select and run queries, collect and analyze system performance data, and produce substantive reports and analyses.

Required

Knowledge and intermediate level experience working with Transact SQL, Crystal Reports 11, OLAP structures, Business Objects, Tableau, Cognos, SAS and/or other related technologies.

Required

Extensive experience and working knowledge of all MS office products. Knowledge and experience of database management technologies.

Required

EPIC Certification Radar

During First 6 Months of Employment

Required

EPIC Certification Reporting Workbench

During First 6 Months of Employment

Required

EPIC Certification COGITO

During First 6 Months of Employment

Required

Tableau Certification

Upon hire or During First 6 Months of Employment 

Preferred

SAS Base Certification

Preferred

Thorough knowledge of all relevant clinical informatics software and technology, and the complex concepts, principles, policies, methodologies, and industry standards and practices involved with patient care and electronic medical data management in the UC health care system.

Required

Comply with UCLA training regarding confidential information related to personal information.

Required

Demonstrated knowledge of federal HIPAA (Health Insurance Portability and Accountability Act of 1996) and FERPA (Family Educational Rights and Privacy Act) regulations.

Required

Maintain a professional, positive attitude and work ethic. Apply sound critical thinking and judgement skills.

Required

Proficiency in using a PC and knowledge of software such as MS Office, Word, Outlook and creative software suites such as Adobe. Ability to learn/use electronic medical record system software.

Required

Ability to handle confidential and sensitive information appropriately.

Required

Outstanding organizational skills, including ability to set priorities which accurately reflect the relative importance of job responsibilities and carry out multiple assignments in a timely fashion when there are changing workloads, competing requirements and deadlines, and changing assignments.

Required

Demonstrated skill in working independently and following through on assignments with minimal direction.

Required

Skill in negotiating and exchanging ideas, information, and opinions with others to formulate policies and programs and arrive jointly at decisions, conclusions, and solutions.

Required

Demonstrated commitment to diversity and inclusion to foster the best possible working and learning environment.

Required

Demonstrated commitment and ability to acknowledge, advocate and support the efforts to dismantle structural racism and divisive biases based on race, ethnicity, sex, gender identity, age, disability, sexual orientation, religion, and political beliefs.

Required

Knowledge and intermediate level experience working with Transact SQL, Crystal Reports 11, OLAP structures, Business Objects, Tableau, Cognos, SAS and/or other related technologies.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.

TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Clinical Setting

Location Setting:

Medical Center/Clinic

Location:

Ashe Center

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical Skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.