Program Director (Business, Leadership, & Management)

PUBL EDUC SPEC 4 (004169)

UCPath Position ID: TBD_940881

Position Description History/Status

Approved Date:

1/30/2026 4:38:52 PM

Date Last Edited:

1/30/2026 4:38:48 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

8400O

Organization:

CONTINUING EDUCATION

Division Code:

8420D

Division:

DEAN, UCLA EXTENSION

Department:

563000 - UNEX: ACADEMIC AFFAIRS

Position Details

UCPath Position Number:

TBD_940881

Position Description ID

251421

UC Payroll Title:

PUBL EDUC SPEC 4 (004169)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 22

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40911804

Reports to Payroll Title:

ACAD PRG MGR 2

UCPath Department Head Position Number:

40049951

Department Head Payroll Title:

DEAN UNIV EXT

DIRECTION - Indicates that the incumbent establishes procedures for attaining specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed. Incumbent typically develops procedures within the limits of established policy guidelines.

POSITION SUMMARY

The Director provides data-informed strategic academic leadership for the Business, Leadership, & Management portfolio of programs within UCLA Extension, ensuring alignment with the institution's mission to maintain academic excellence, operational and fiscal efficiency, and responsiveness to workforce and community needs. The Director serves as the strategic business owner and final decision-maker of the assigned portfolio, overseeing program strategy, design and quality assurance, and instructor quality standards (implemented through Program Managers), and business development initiatives. This role directly manages a team of Program Managers and Representatives and collaborates closely with cross divisional partners—including Academic Advising, Enrollment Management, Teaching & Learning, and Marketing—to ensure academic integrity, portfolio-level financial sustainability, and market responsiveness of all offerings. The Director is accountable for portfolio revenue, margin, and enrollment targets.

Excelling in quality, innovation, and impact, UCLA Extension (UNEX) is one of the top providers of continuing and professional education in the United States, offering programs and classes to more than 50,000 students per year through approximately 4,500 classes and certificate programs to meet the professional development, continuing education, and personal enrichment needs of the full spectrum of traditional, nontraditional, domestic, international, professional, and continuing education students throughout and beyond Los Angeles.

Strategic Leadership & Academic Oversight

1) Provide data-informed strategic leadership for the assigned program portfolio, ensuring alignment with UCLA Extension’s mission and institutional priorities.

2) Set portfolio vision and strategy and oversee program design, development, and evaluation to maintain academic excellence, operational efficiency, and responsiveness to workforce and community needs.

3) Ensure curriculum quality and compliance through rigorous review processes, approval of instructor pools and quality standards (executed by Program Managers), and adherence to UCLA academic standards.

4) Develop and manage annual business plans and budgets, aligning financial sustainability with academic goals; own accountability for revenue, margin, and enrollment outcomes.

5) Lead and mentor Program Managers and Representatives, establishing objectives, reviewing performance, and fostering a culture of accountability, innovation, equity, and inclusion.

50%

Collaboration & Market Responsiveness

1) Use labor market analysis and enrollment data to guide portfolio growth, program innovation, and decisions on program launch, redesign, or sunset; approve business cases developed by Program Managers.

2) Collaborate with Teaching & Learning to integrate best practices in pedagogy, instructional design, and technology for enhanced student engagement.

3) Partner with Marketing and Communications to support branding, outreach, and enrollment strategies that drive visibility and growth; set strategic priorities and success metrics for campaigns.

4) Work with Academic Advising and Enrollment Management to ensure operational alignment and exceptional student service delivery across programs.

5) Build and maintain partnerships with UCLA academic departments, industry stakeholders, and professional associations to expand continuing education pathways and external revenue opportunities.

30%

External Engagement & Compliance

1) Represent UCLA Extension in campus committees, systemwide initiatives, and external forums as a thought leader in lifelong learning and workforce development.

2) Pursue grants, contracts, and philanthropic opportunities in partnership with External Affairs to support program innovation and diversify revenue streams.

3) Ensure compliance with UC policies, ADA accessibility standards, and risk management requirements across all programs.

4) Stay informed on emerging technologies and delivery models, recommending adoption where appropriate to improve learner engagement and access.

5) Perform other duties as assigned, including adherence to UCLA Principles of Community and institutional policies.

20%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in related area and/or equivalent experience/training

Required

And

Master's Degree

in related area and/or equivalent experience and training

Preferred

7–10 years

Progressively responsible experience in academic program management or continuing education with demonstrated success leading strategic initiatives and business growth.

Required

Experience and proven record of organizational management and leadership in program strategy, design, implementation, curriculum development, and evaluation of continuing education and professional development programs.

Required

Advanced analytical, problem solving, interpersonal, communication, and presentation skills.

Required

Experience with outreach to, and programming supports for, underserved communities and students.

Required

Ability to develop creative continuing education programs within an entrepreneurial framework in response to changing needs and trends; Advanced knowledge of accredited and/or certificate program instruction and delivery methodologies, the organization, market and business strategies.

Required

Strong communication, interpersonal, and collaborative skills with an ability to relate as a peer to faculty, professional associations, community leadership groups, local district, county, and state personnel. Specific strengths in building partnerships.

Required

Experience in an academic environment; Demonstrates thorough knowledge of the organization's policies and procedures; advanced knowledge of functional area and understands how work impacts UNEX and programs.

Required

Knowledge and facility with computers, leading word processing and financial management software within an electronic network office environment.

Required

Experience or understanding of distance learning methods and techniques for adult education using online learning formats.

Required

Demonstrated ability to lead teams, manage budgets and projects, and deliver measurable outcomes aligned with institutional goals, including revenue, enrollment, student success, and equity targets.

Required

Experience managing a budget, fiscal controls, and expenditures.

Required

Ability to set portfolio level standards for instructional quality and approve instructor pools executed by Program Managers.

Required

Experience in report writing, proposal and grant writing.

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Non-University Setting(s)

Location:

433 S. Spring Street, Los Angeles, CA 90013

•

Commonly used office equipment.

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.