Manager, Nonprofit and Community-Engaged Programs

PUBL EDUC SPEC 3 (004168)

UCPath Position ID: TBD_189880

Position Description History/Status

Approved Date:

10/9/2025 11:20:05 AM

Date Last Edited:

10/9/2025 11:20:01 AM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

1160O

Organization:

ANDERSON SCHOOL OF MANAGEMENT

Division Code:

1161D

Division:

MANAGEMENT DIV

Department:

030000 - ANDERSON GRAD SCH OF MANAGEMENT

Position Details

UCPath Position Number:

TBD_189880

Position Description ID

245606

UC Payroll Title:

PUBL EDUC SPEC 3 (004168)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 19

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

1 - Staff: Contract

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40065291

Reports to Payroll Title:

ACAD PRG MGT OFCR 4

UCPath Department Head Position Number:

40037924

Department Head Payroll Title:

DIRECTOR

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

The Center for Impact at UCLA Anderson is seeking a talented self-starter to lead the design, implementation, and continuous improvement of our community-engaged experiential learning programs. These initiatives connect MBA and other UCLA graduate students with nonprofit organizations and social enterprises through pro bono consulting and board service, advancing the school's public service mission and our commitment to purpose-driven leadership.

Reporting to the Executive Director and working closely with the Faculty Director and Senior Manager of Programs and Finance, the Manager of Nonprofit and Community-Engaged Programs will oversee both new and existing programs, developing and implementing a variety of curricular and extracurricular initiatives related to social impact education, with responsibility for strategic program design, planning, and execution. This includes managing all aspects of program operations – from nonprofit and social enterprise partner engagement and student participation to program and event coordination, data tracking, and impact reporting.

In particular, the Center is currently undertaking an expansion of its Board Fellows Program and will be joining a national network of MBA Board Fellows Programs. The Manager of Nonprofit and Community-Engaged Programs will establish the infrastructure and processes to support this greatly expanded program and identify operational efficiencies across all the Center's community-facing programs for greater impact.

This position will work closely with a diverse set of stakeholders, including community-based nonprofits, foundations, social enterprises, graduate students, faculty, alumni, and donors to ensure the success and sustainability of these programs.

• Design and implement our expanded Board Fellows Program, including creating an action plan for outreach and student engagement and impact metrics to measure success.

• Create and maintain a tracking system for all student and client applications and participants to ensure long-term evaluation and frequent collection of feedback.

• Design and establish practices and protocols for student relationships with external partners, including assisting students in scoping projects and overseeing ongoing project work.

• Establish external visibility of the newly expanded Board Fellows Program as well as our pipeline of pro bono nonprofit programs via websites, social media and other communications.

• Plan networking events to promote our pro bono programs, garner community support and recruit nonprofit participants.

• Plan and execute kick-off and closing events for our social impact consulting and board fellows programs, including undertaking all logistical details of event management.

• Generate annual program reports and slides for reporting back to donors and participants.

The successful candidate will be a strong relationship builder and public speaker, with a keen eye for detail and exceptional project management and communication skills. We are looking for a self-motivated and collaborative professional with expertise in program design and evaluation, who is familiar with the Southern California nonprofit landscape, social impact consulting and higher education. The successful candidate should be prepared to represent the Center for Impact at conferences and other events among peer schools, foundations and social impact agencies.

Individual will work with minimal supervision and is expected to initiate and complete projects without oversight, except where policy issues and exceptional situations arise.

Detailed Responsibilities

- Research opportunities for nonprofit client cultivation, create a strategic vision and action plan for outreach to nonprofits and foundations.

- Collaborate with faculty, staff and student leaders to design, launch and manage the expansion of the Board Fellows Program.

- Identify alumni and other mentors and develop structures to connect individual students to mentoring opportunities for our community-facing programs.

- Develop briefings, presentations and customized materials on our programs

- Create a communications strategy to build and maintain awareness about the Center for Impact's community-facing impact consulting programs.

- Manage the day-to-day operations of the Center's social impact consulting and board fellows programs, including timelines, nonprofit client recruitment, student participation, website development, grants allocations to nonprofits, survey design and evaluations.

- Identify and track key performance indicators for the program; identify data collection opportunities for ongoing program improvements.

- Produce annual and ad hoc program impact reports to communicate outcomes to internal and external stakeholders.

- Organize and coordinate kickoff and closing events for each program, and academic content and workshops to ensure student learning objectives are being met.

- Collaborate to create memorandums of understandings and project scopes with nonprofit clients and student teams.

- Actively manage relationships with external partner organizations, student leaders, faculty, and alumni advisors.

- Coordinate UCLA Anderson's participation in conferences and convenings, including with other universities' board fellows programs.

- Engage with donors and development staff as needed to support fundraising efforts; identify potential funding opportunities and contribute to donor meetings and stewardship activities.

- Support the planning and execution of speaker events, conferences, and one-off events related to community-engaged and social impact topics.

The Center for Impact at the UCLA Anderson School of Management has a mission to inspire, educate and challenge the next generation of leaders to be change makers for positive societal impact. The center has three goals: (1) integrate social impact and sustainability into fundamental business education, (2) engage with UCLA faculty to formalize impact measurement and nudge corporate performance, and (3) help firms, consumers, investors and stakeholders make decisions that are better for people and the planet. 

The Center for Impact offers experiential curricular and co-curricular programs to graduate students in social impact and sustainability. Our Social Impact Consulting programs provide pro bono services to nonprofit organizations by matching clients with a team of MBA students for management consulting engagements. The Board Fellows Program places MBA students on nonprofit boards as non-voting members for one year, during which time student fellows conduct a strategic project of value to their host organization.

Strategic Planning and Relationship Management

i. Undertake primary responsibility for the development, oversight, implementation and evaluation of all community-engaged experiential learning programs.

ii. Design and implement an expansion of the nonprofit board fellows program; set goals, create timelines for implementation, and execute activities to achieve goals.

iii. Research opportunities for nonprofit partner cultivation; create a strategic vision and action plan for outreach

iv. Manage and increase student outreach and participation in the program; create tailored communications and messaging for each student group

v. Forecast issues and problem solve to ensure programs run smoothly; garner support as needed

vi. Align programs with UCLA Anderson and UCLA strategy; identify potential partners to broaden reach and increase impact

vii. Create a vision for alumni engagement – both for graduates of the program and for the school’s alumni – and successfully execute on that vision

viii. Track peer schools to ensure competitiveness of our programs; identify areas of improvement and pitch to Center leadership

ix. Maintain a tracking system for program applicants and participants, both nonprofits and students, to ensure accurate data collection and engagement opportunities

30%

Communications and Outreach

i. Create a communications strategy to build and maintain awareness about the Center for Impact’s social impact and community-facing programs, recruit new participants and expand our reach.

ii. Develop targeted marketing strategy for participant recruitment including research, site visits, conference attendance, use of mailing lists, personalized communication and follow-up. Oversee implementation and evaluation of recruitment efforts.

iii. In conjunction with executive director, UCLA Anderson Marketing & Communications and program partners, develop marketing strategies to promote program outcomes and enhance program awareness, to include press releases, blog posts, social media posts and articles.

iv. Network within the business and philanthropic communities to build program awareness and identify potential sponsors that would fund our community programs; prepare proposals for such funding.

v. Work with Center leadership to identify and recruit new participants for the Center’s social impact consulting and board fellows programs, including networking and proactively representing our work at conferences, events and other channels of communication.

vi. Prepare and manage print and digital presence for community-facing programs, including website building and maintenance, content creation, oversight of the production of materials, and marketing of all events and programs.

vii. Develop briefings, presentations and customized materials for foundations and nonprofit associations to help spread the word.

viii. Deliver presentations as needed at industry events and convenings.

ix. Contribute to the preparation of annual reports, assessments, evaluations and data analysis.

30%

Program Design and Evaluation

i. Supervise the development and implementation of all aspects of our community-facing programs, including application review, marketing, project scoping, program format and logistics, as well as program expansion.

ii. Participate in curriculum design, and in conjunction with Center staff and leadership, oversee the creation of program materials.

iii. Design program evaluations and make recommendations regarding improvements for future programs.

iv. Analyze changing needs, make recommendations for programmatic direction, and develop implementation strategies as appropriate, to include curriculum adjustments to improve the participant experience based on research, observations, and program evaluations.

v. Create and track theory of change/logic models, key performance indicators and other metrics for programs. 

25%

Project Management

i. Oversee administration of program logistics, including hosting informational sessions, counseling applicants, reviewing applications, scoping projects, selecting participants, creating and managing timelines, scheduling faculty and other speakers, managing kick-off and closing events and contracting services with vendors.

ii. Responsible for fiscal integrity of programs, including securing and allocating sufficient resources to ensure that programs cover their costs.

iii. Analyze program budgets and make recommendations regarding revenue enhancements and cost-cutting measures.

iv. Provide stewardship for funds provided by donors. Provide oversight during the term of the award(s) to ensure that deliverables are produced, progress/evaluative reports are submitted and gift terms are honored.

v. Prepare and maintain program reports and files, tracking systems, data and communications.

15%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

Required

Master's Degree

Master’s degree in business administration, public health or public policy preferred.

Preferred

5+ years demonstrated experience in communications, stakeholder relations, program design, evaluation, public affairs fundraising/sales and/or client outreach/management.

Required

Experience conducting competitive/landscape assessments and streamlining project scopes.

Required

Excellent client management, relationship marketing and consultative skills, with proven experience establishing successful, long-term business relationships with senior level executives of corporations, and non-profit entities, using effective sales and presentation skills to professionally represent UCLA in a variety of settings.

Required

Skilled in conveying complex information in a clear, concise and diplomatic manner to a diverse group of stakeholders in person, by phone and in writing to professionally represent the Center for Impact and UCLA Anderson.  

Required

Familiarity with the nonprofit landscape in Southern California, social impact terminology, social entrepreneurship and higher education.

Required

Outstanding verbal, written and intrapersonal communication skills with the ability to write and edit effective and persuasive correspondence including emails, letters, comprehensive reports, proposals and marketing materials.

Required

Proven public speaking ability to represent the Center for Impact effectively to large and small audiences.

Required

Excellent analytical and research skills, including data analysis and interviewing skills, as well as creative marketing and problem-solving skills.     

Required

Ability to work evenings and weekends, both at the University and off-site locations.

Required

Ability to work flexible schedules and holidays, as necessary.

Required

Experience in consulting and/or events management preferred

Preferred

Demonstrated skill in working independently with minimal direction, with the ability to make independent judgments and/or decisions and to discern when action of a higher level is required.

Required

Demonstrated program and event management skills, with skill in working as part of a team and collaborating with colleagues.

Required

Strong networker and relationship builder, and confident public speaker.

Required

Demonstrated ability to innovate, be creative in resource-limited settings, and create operational efficiencies to maximize impact.

Required

Comfortable dealing with ambiguity and working in a dynamic environment.

Required

Ability to negotiate challenging situations with diplomacy to achieve goals and meet deadlines.

Required

Familiarity with academic institutions and experiential learning programs for students.

Required

Ability to identify confidential and sensitive information and handle with tact and discretion.

Required

Fit within a culture of collaboration, flexibility and adaptability for change.

Required

Clear, demonstrated capacity for managing high-profile relationships.

Required

Understanding of and demonstrated passion for social impact and cross-sector collaboration

Required

Ability to balance a diverse range of tasks simultaneously

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Anderson - Impact

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.