Pharmacy Technician 2

PHARMACY TCHN 2 (009282)

UCPath Position ID: TBD_940690

Position Description History/Status

Approved Date:

11/26/2025 5:12:23 PM

Date Last Edited:

11/26/2025 5:12:20 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS

Division Code:

7800D

Division:

STUDENT HEALTH

Department:

521500 - ARTHUR ASHE STU HEALTH & WELLNESS CNTR

Position Details

UCPath Position Number:

TBD_940690

Position Description ID

247942

UC Payroll Title:

PHARMACY TCHN 2 (009282)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

EX: Patient Care Technical

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40040565

Reports to Payroll Title:

PHARMACY MGR 1

UCPath Department Head Position Number:

40040744

Department Head Payroll Title:

AMBUL CARE ADMSTN MGR 1

CLOSE SUPERVISION - Indicates that the incumbent is assigned duties according to specific procedures. Work is checked frequently, and in addition there may be formal training.

POSITION SUMMARY

Under the direct supervision of the Pharmacy Manager of the Bruin Health Pharmacy at the Arthur Ashe Student Health & Wellness Center and their designee (e.g. staff pharmacist), the Pharmacy Technician II shall perform the functions of pharmacy technician and shall be responsible for assisting the pharmacists in the core functions and duties and perform other pharmacy functions as listed below.

A Pharmacy Technician 2 is not authorized to perform any act requiring the exercise of professional judgment by a pharmacist.  

The mission of The Arthur Ashe Student Health and Wellness Center (The Ashe Center) is to support UCLA students in the successful attainment of their educational goals through the personalized delivery of accessible, high-quality health and wellness services, rendered with kindness and competence, by diligent, dedicated professionals.

Our comprehensive services include Primary Care, Gynecology Services, Immunizations, Travel Medicine, Physical Therapy, Specialty Clinics, Radiology & Laboratory, and Acupuncture – all under one roof! We are also pleased to offer additional services in the Ackerman Student Union: a full-service optometry center, U See LA Optometry, and the Bruin Health Pharmacy.

UCLA's student health center and its suite of services consistently rank as best in the nation. Most recently, the wellness fintech brand Ness awarded UCLA and The Ashe Center as the healthiest college in the state of California.

Pharmacy Technician Duties

Prescription review: Quantity calculations, prescription direction, verifications and any other inquiries regarding new prescriptions or refills when deemed necessary/appropriate. Call for pharmacist assistance when needed. Accurately look up prescription records. Accurate prescription order entry complying with departmental policy and procedures. Proper insurance adjudication; calculate accurate prices of medications upon customer request. Process prescription requests. Call physician or patients as required, notify pharmacist of potential problem. Filling: Accurately set up and fill medications for pharmacists to check according to department standards. Assist pharmacists with prescription clarifications with clinicians and insurance company (i.e. ambiguous prescriptions, PA approvals).

45%

Patient Care Support

Provide customer support in both check-in and check-out procedures and call pharmacist for patient counseling per department policy. Assist in responding to pharmacy related patient inquiries via email or telephone. Assist with prescription/OTC inventory management per department policy under the supervision of pharmacist. Assist Pharmacist with placing medication order and checking in non-controlled substance medication delivery. Replenishing stock and keeping accurate par levels of all drugs. Maintaining all drugs in alpha order. Manage active pharmacy inventory by adding and removing drugs as needed. Report erroneous prescription data to Pharmacy Manager. Work on special projects that may arise throughout the center as needed.

30%

Pharmacy Support

Monitor functioning of pharmacy equipment (i.e. refrigerator temperature setting, Kirby-Lester machine). Monitor pharmacy supplies and replenish/reorder throughout each working day as necessary (vials, office supplies, cleaning supplies). Refill KL60 prescription labels. Assist Pharmacy Manager in shipping pharmacy prescriptions/documents/invoices to Iron Mountain for storage under the direct supervision of the pharmacy manager. Assist Pharmacy Manager in conducting random non-controlled medication audit. Create and update pharmacy forms/templates for staff use as needed. Participate and lead daily morning huddles and meetings.

10%

Inter-Departmental Support

Assist Accounting Department with verification of sale(s), reversal of charges, proof of reversal documents for patients and other pharmacy related billing inquiries. Establish and maintain cooperative working relationships with patients, peers, clinicians and administrators and a harmonious work environment through positive interactions and collaboration and assist with resolving inquiries and issues within all Ashe departments.Screen/redirect interdepartmental calls to proper pharmacy or clinic staff. Remove outdated medications from pharmacy inventory. Return-to-stock prescriptions (Reverse insurance charges, Prepare drugs for restocking per department standards). Maintain a clean and organized work area. Keep Pharmacy Manager informed with pharmacy activities as needed

10%

Administrative Duties

Maintain on going awareness of Pharmacy services, procedures, and policies, and accurately communicates specific instructions regarding the use of Ashe services, based on individual needs and situation. Uphold customer service standards: Appropriately introduce self and title on the phone and uses sensitivity and professionalism with interactions; Communicate accurately and understandably both orally and in writing, including e-mail; Is sensitive to cultural influences, physical comfort zones, and language barriers when communicating with patients and staff.

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

High School Diploma and/or equivalent combination of education and experience.

Required

3-5 Years

Specialty and/or retail pharmacy experience.

Preferred

California Pharmacy Technician License (in good standing)

Required

Certified Technician by examination PTCB.

Preferred

Knowledge of over-the-counter (OTC), pharmaceutical names, abbreviations, and medical and insurance terminologies.

Required

Working knowledge of state and federal regulations relating to the practice of pharmacy.

Required

Ability to receive constructive criticism and guidance with equanimity and engage in discussions with supervisor regarding performance in a professional manner.

Required

Ability to handle high volume of customer interactions and other work tasks.

Required

Proficient technical skills in personal computers and composing emails, messages and other documents that are clear, concise with use of proper syntax and grammar.

Required

Skill in interacting diplomatically to establish rapport and maintain positive working relationships with colleagues, students, administrators and personnel in other departments.

Required

Skill in working independently to organize and prioritize job tasks with minimal direction to optimize efficiency.

Required

Ability in maintaining patient confidentiality in compliance with University, state and federal guidelines including HIPAA and FERPA regulations, and handling sensitive medical issues tactfully.

Required

Ability to lift and carry objects weighing up to 25 lbs.

Required

Skill in effectively interacting with students and staff from diverse cultural, ethnic/racial, social and sexual orientations.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.

TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Clinical Setting

Location Setting:

Medical Center/Clinic

Location:

Ashe Center

Standing/Walking

X

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical Skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.