HRTMS Job Description Management
| Client Coordinator & Legal Support Assistant - Immigrant Family Legal Clinic & Housing Justice Clinic LEGAL SUPP SPEC 3 (007382) UCPath Position ID: TBD_940593 | | |
Position Description History/Status | Approved Date: | 1/9/2026 7:29:01 PM | Date Last Edited: | 1/9/2026 7:28:58 PM | Last Action Effective Date: | | Organization Details | Business Unit (Location): | LACMP | Organization Code: | 1140O | Organization: | SCHOOL OF LAW | Division Code: | 1141D | Division: | LAW DIV | Department: | 025000 - LAW | Position Details | UCPath Position Number: | TBD_940593 | Position Description ID | 246894 | UC Payroll Title: | LEGAL SUPP SPEC 3 (007382) | Personnel Program | Professional and Support Staff (PSS) | Salary Grade: | Grade 19 | Job Code FLSA: | Non-Exempt | Union Code (Collective Bargaining Unit): | 99: Non-Represented (PPSM) | Employee Relations Code: | E: All Others - Not Confidential | Employee Class (Appt Type): | 1 - Staff: Contract | Full-Time Equivalent (FTE) | 1 | SUPERVISION | UCPath Reports to Position Number: | 41011711 | Reports to Payroll Title: | DIRECTOR | UCPath Department Head Position Number: | 40040696 | Department Head Payroll Title: | DEAN | | | |
Level of Supervision Received | GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines. |
POSITION SUMMARY | UCLA School of Law Clinical Program is hiring a Client Coordinator & Legal Support Assistant for two of its off-campus clinics: the Immigrant Family Legal Clinic and the Housing Justice Clinic. This is a full-time, benefits-eligible position for a bilingual (Spanish-English) individual with strong people skills and administrative experience. It is based at the two off-campus community-based clinics: at Robert F. Kennedy Community Schools, 701 S. Catalina St., Los Angeles, CA, and at the Trust Building, 433 S. Spring St., Los Angeles, CA, or another location TBD in Downtown Los Angeles. The position will focus particularly on legal support for students and families in LAUSD schools. The Client Coordinator provides high-level legal and administrative support to the Faculty directors, staff attorneys, students, and clients of the Immigrant Family Legal Clinic and Housing Justice Clinic at UCLA School of Law. This role is responsible for client intake, case management, program administration, communications, and outreach, ensuring smooth operations and effective service delivery across both clinics. The position will be responsible for a wide range of a wide range of analytical and administrative tasks and focus particularly on developing the clinics' partnerships with downtown LAUSD schools, providing legal support and assistance with outreach and limited legal services in the school setting. The position may also supervise undergraduate student interns and student workers. The position requires autonomy, initiative, and the ability to work collaboratively with diverse populations in a dynamic, community-based legal environment. This is a full-time in-person position, with the expectation that the Client Coordinator will split their time between the two offices. It may also involve occasional work at the UCLA Law School campus. | | | |
Department Summary | The UCLA Immigrant Family Legal Clinic (“ImmFam”) is a unique partnership between the UCLA School of Law and the Los Angeles Unified School District. Located on the campus of the Robert F. Kennedy Community Schools in Koreatown/Pico Union, the clinic serves immigrant students at the six public schools on the campus, as well as their family members. ImmFam provides individual representation in cases involving humanitarian visas, asylum, and removal defense. It also offers legal consultations involving a wider range of legal topics, including workers’ rights, housing, public benefits, and criminal justice. In addition, ImmFam organizes programming and enrichment opportunities related to social justice and legal rights for teachers, students, and families in the RFK community. The law school recently launched the Housing Justice Clinic (“HJC”) to help address the ongoing housing crisis in greater Los Angeles and to train students to become skilled, thoughtful litigators and public interest attorneys. The HJC—which will begin taking students in spring 2026—will be based on a community-lawyering model and work closely with tenant unions and community organizations to protect vulnerable individuals and communities from displacement. The clinic will provide representation to tenants in eviction defense cases and employ other strategies—including affirmative litigation and legislative advocacy—to defend tenants’ rights and further the efforts of our community partners. The clinic’s clients will predominantly be people with lower incomes, people of color, recent immigrants, and/or individuals who speak languages other than English. One initial community partnership HJC will develop is with one or more LAUSD schools in downtown LA. |
Key Responsibilities and Essential Functions | Function | Responsibilities | % Time | Client Intake & Case Management | • Field initial client requests for legal consultations. (E) • Independently conduct initial client intake and maintain contact with current and prospective clients. (E) • Schedule and arrange meetings and follow-up consultations for clients with law students, attorneys, fellows, and interpreters. (E) • Analyze and organize client information to assess needs and provide appropriate referrals. (E) • Provide legal information under attorney supervision; develop written resources and legal assistance materials. (E) • Prepare and file legal documents with agencies and courts (e.g., immigration, housing, veterans’ claims). (E) • Maintain electronic and hardcopy case files, maintain document management systems for both clinics, manage calendars for deadlines, meetings, and events. (E) • Ensure confidentiality and proper handling of sensitive client information. (E) • Maintain process for tracking progress of legal and transactional matters. (E) | 40% | Legal Support & Document Preparation | • Draft, edit, and revise legal documents, correspondence, reports, presentations, and filings for attorney review for immigration and state courts and agencies. (E) • Conduct analytical reviews of legal documentation and provide summaries for case files. (E) • Independently research to gather facts and retrieve information. Assemble data on assigned problems and legal issues. (E) • Gather, filter, and synthesize client data and information for action by attorneys. • Compiles data, statistics, and other information for internal meetings and presentations. (E) • Prepare and file court forms and agency documents, often under litigation deadlines. • Organize and maintain document management systems for client cases. (E) | 30% | Communications & Outreach | • Manage communications between clinics, clients, students, referral partners, service providers, community partners, and constituents of the clinics. (E) • Coordinate outreach activities and partnerships with LAUSD schools and other organizations. Facilitate partnerships with teachers, administrators, and staff. (E) • Provide in-person and phone interpretation/translation (Spanish-English) for meetings, events, and legal documents. (E) • Maintain clinic phone, voicemail, and email boxes; circulate summaries and translations as needed. (E) • Facilitate follow-up communications, referrals, and interviews with prospective and current clients. (E) | 15% | Program Administration & Operations | • Serve as program administrator, anticipating logistical needs to meet program objectives. (E) • Assist directors in developing clinic policies and procedures. (E) • Plan and coordinate clinic orientations, events, and community/educational activities. (E) • Supervise, coordinate, and train interns and undergraduate interpreter volunteers. (E) • Manage daily office operations, volunteer administration, and intake systems. (E) • Assist with the processing of payments, invoices, and reimbursements, produce financial reports for budget monitoring, and assist in the monthly reconciliation of bank accounts. Work with UCLA's Business & Finance team to ensure university compliance with policies and procedures. (E) • Assist with booking travel, meeting spaces, and other logistical needs. (E) • Maintain calendars for assigned Faculty Directors and attorneys to ensure no scheduling conflicts. (E) | 15% | | | | | |
Other Requirements - Applies to all Positions | • | Performs other duties as assigned. | • | Complies with all policies and standards. | • | Complies with the University of California, Los Angeles (UCLA) Principles of Community. | • | This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization. | | | |
Educational Requirements | Education Level | Education Details | Required/ Preferred | And/Or | Bachelor's Degree | and/or equivalent combination of education and experience/training | Required | | | | | | | | |
Experience Requirements | Experience | Experience Details | Required/ Preferred | And/Or | Minimum 2 Years | Experience working as a legal assistant, administrative assistant, legal support specialist, or paralegal in a law office or legal services organization | Required | | | Prior experience working with immigrants, refugees, low-income individuals, or other vulnerable populations | Preferred | | | Experience and detailed knowledge of Microsoft Office Suite applications including Outlook, Word, Excel, PPT, and OneNote. | Required | | | Experience with case management systems. | Required | | | | | | | | |
Licenses, Certifications and Professional Affiliations | Paralegal certificate/degree in paralegal studies must be from an ABA-approved institution. | | Preferred | | | | | | | | |
Knowledge, Skills and Abilities | KSAs | Required/ Preferred | Demonstrated ability to read, write, and speak fluently in Spanish. | Required | Typing and office skills to prepare a variety of legal documents, often under deadlines. | Required | Ability to work flexibly with changing priorities and deadlines. | Required | Demonstrated ability to communicate effectively to individuals and groups from a variety of social contexts, including members of immigrant communities. | Required | Ability to multi-task with demanding timeframes. | Required | Excellent organizational skills and ability to work effectively under conditions of heavy workload, frequent distractions, and deadlines. | Required | Strong interpersonal skills and ability to exchange ideas, information, and opinions with others to arrive jointly at decisions, conclusions, or solutions. | Required | Ability to exercise discretion in managing sensitive information and maintaining confidentiality. | Required | Knowledge of immigration law, housing law, or other relevant legal areas. | Required | Thorough knowledge of legal terminology. | Required | Knowledge of UC processes, protocols and procedures. | Preferred | | | |
SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT |
Reporting and Background Check Requirements | Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. | Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. | Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired. | CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse". |
Travel Requirements | Estimated Amount | Description | | Ability to travel to both off-campus offices, RFK Community School and the Trust Building or other workplace in Downtown LA, as well as LAUSD schools and other offsite locations for program meetings and events. | | | |
LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS | Environment and Work Location Information | Environment Type: | Clinical Setting | Location Setting: | Other University Setting(s) | Location: | RFK Community Schools, 701 S. Catalina St., Los Angeles, CA, and Trust Building, 433 South Spring St., Los Angeles, CA | | | |
Physical Requirements | The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Physical Requirements | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Standing/Walking | | X | | | | Sitting | | | X | | X | Bending/Stooping | | X | | | | Squatting/Kneeling | X | | | | | Climbing | X | | | | | Lifting/Carrying/Push/Pull 0-25 lbs | | | X | | X | Lifting/Carrying/Push/Pull 26-50 lbs | X | | | | | Lifting/Carrying/Push/Pull over 50 lbs | X | | | | | Physical requirements other | X | | | | | | | | | | | | | | | |
Environmental Requirements | The environmental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Exposures | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Chemicals, dust, gases, or fumes | X | | | | | Loud noise levels | X | | | | | Marked changes in humidity or temperature | X | | | | | Microwave/Radiation | X | | | | | Operating motor vehicles and/or equipment | X | | | | | Exposures other | X | | | | | | | | | | | | | | | |
Mental Requirements | The mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Exposures | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Sustained attention and concentration | | | X | | X | Complex problem solving/reasoning | | X | | | X | Ability to organize & prioritize | | | X | | X | Communication skills | | X | | | X | Numerical skills | | X | | | X | Mental demands other | X | | | | | | | | | | | | | | | |
Blood/Fluid Exposure Risk | The exposure described here is what can be expected of an employee in performing the essential functions of this position. | X | Classification 3: Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution. | | | |
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