Senior Infrastructure Engineer

INFO SYS ANL 3 (007309)

UCPath Position ID: 41036431

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1136375

Approved Date:

6/1/2026 7:33:46 PM

Date Last Edited:

6/1/2026 7:33:42 PM

Last Action Effective Date:

9/1/2023

Organization Details

Business Unit (Location):

LACMP

Organization Code:

1300O

Organization:

LETTERS AND SCIENCE

Division Code:

1320D

Division:

L&S HUMANITIES

Department:

082700 - HUMANITIES TECHNOLOGY

Position Details

UCPath Position Number:

41036431

Position Description ID

167451

UC Payroll Title:

INFO SYS ANL 3 (007309)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 23

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40038536

Reports to Payroll Title:

SYS ADMSTN SUPV 2

UCPath Department Head Position Number:

40057964

Department Head Payroll Title:

INFO SYS MGR 2

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

UCLA Humanities Technology (HumTech) provides information and technology services to the UCLA College, Humanities Division. As part of the Digital Services Group, the Infrastructure Engineer is responsible for designing and implementing enterprise infrastructure systems that meet the unique and varied requirements of our academic community. This role manages heterogeneous environments spanning Linux and Windows servers, cloud platforms, and on-premises systems that directly impact the day-to-day computing environment for faculty, staff, and students. The ideal candidate excels at automation, disaster planning, security monitoring, and identity management across hybrid enterprise infrastructure. The position is hybrid remote with a minimum of two days a week on campus.

Humanities Technology (HumTech) is the dedicated technology partner for faculty, staff, and students in the Humanities division at UCLA. We offer a wide range of services, from email support to 3D modeling, and from quick advice to comprehensive programming and development. Our primary goal is to provide robust foundations that enhance humanities instruction and research. We collaborate on digital projects and deliver technical expertise and solutions tailored to the unique needs of the humanities community.

Systems engineering

Support capacity planning and long-term strategic goals for compute and storage systems across departments. (E)

Analyze and troubleshoot complex system problems using diagnostic tools and outside consulting. (E)

Assist in resolving system problems for faculty and staff. Modify or implement systems as required. (E)

Respond to monitoring alerts and events per departmental and University procedures. (E)

Recommend and perform system improvements, upgrades, patches, and reconfigurations. (E)

Maintain disaster recovery and business continuity plans. (E)

Manage enterprise VPN, DNS, and DHCP services across hybrid environments. (E)

Develop and test disaster recovery and backup procedures for virtual and physical environments. (E)

Maintain firewall rules and network access controls. (E)

40%

Cloud & VM Infrastructure

Configure and maintain hybrid computing platforms including virtualized compute and storage, on-premises and in cloud. (E)

Perform regular system backups. Verify integrity by restoring and verifying data. (E)

Monitor and automate cloud hosting operations. Track usage and spend. (E)

Deploy and maintain enterprise servers across Linux and Windows using automation tools (e.g., Ansible, PowerShell, or similar). (E)

Design virtual networking including VPCs, route tables, and security groups across cloud providers. (E)

Manage cloud and on-premises services including web platforms, CDN, WAF, and load balancers. Administer enterprise platforms including proprietary and closed systems. (E)

Provision and manage SSL certificates and domain names across hybrid environments. (E)

30%

IT Security & Identity Management

Ensure compute and storage architectures are secure and in university compliance. (E)

Lead security planning and deployments with campus and HumTech staff. (E)

Monitor and respond to security incidents using vulnerability management and endpoint security tools (e.g., Qualys, Trellix, or similar). Implement remediation strategies and ensure compliance with security standards. (E)

Oversee system monitoring using platforms such as Cacti, Nagios, or equivalent. Review alerts and implement remediation strategies. (E)

Administer enterprise directory and identity services including Active Directory, Group Policy (GPO), and user provisioning. Manage access controls and integrations across hybrid environments. (E)

Configure SSO and MFA integrations (e.g., Shibboleth, DUO, or similar). (E)

20%

Project Management, Training & User Documentation

Serve as project lead for system upgrade, migration, and deployment projects. (E)

Develop system architecture documentation following department standards. (E)

Document computing, storage, backup, and web application installation and maintenance procedures. (E)

Train users in job-specific systems access. (E)

Lead legacy system migration and decommission efforts to modernize division infrastructure. (E)

Manage vendor relationships, software licensing, and hardware procurement. (E)

10%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in related area and / or equivalent experience / training

Required

5 years

Minimum five (5) years of progressively responsible experience in enterprise systems administration, infrastructure engineering, or a closely related information technology role.

Required

Production-level experience in enterprise server management, configuration, and troubleshooting across Linux and Windows environments, including web server platforms (e.g., NGINX, Apache, or similar) and working knowledge of relational database platforms (e.g., MSSQL or similar).

Required

Strong understanding of network protocols, VPN technologies, DNS management (e.g., Infoblox or similar), firewall configuration, and SSL certificate management.

Required

Production-level experience with major cloud providers (AWS, Azure, GCP, or similar) including VPC configuration, security groups, cloud-native services, and container technologies.

Required

Proficiency with infrastructure as code and configuration management tools (e.g., Ansible, Terraform, PowerShell DSC, or similar). Strong scripting abilities across Linux and Windows environments using languages such as Bash, Python, PowerShell, or equivalent.

Required

Experience administering Windows Server environments and enterprise systems, including directory services, Group Policy, endpoint management, print services, and Windows-based virtualization. Familiarity with federated identity protocols (e.g., SAML or similar) for SSO integration troubleshooting.

Required

Experience with backup strategies, disaster recovery planning, and business continuity for both virtual and physical environments.

Required

Proficiency with security monitoring and vulnerability management tools (e.g., Qualys, Trellix, or similar) and system monitoring platforms (e.g., Nagios, Cacti, or equivalent).

Required

Experience planning and executing legacy system migrations and infrastructure modernization projects.

Preferred

Ability to architect bespoke infrastructure solutions tailored to specific faculty and staff requirements. Understanding of academic computing needs including research workflows and instructional applications.

Preferred

Effective written and verbal communication skills for working with Platform Engineers, development teams, faculty, staff, and administrative stakeholders. Ability to translate complex technical concepts to non-technical audiences.

Required

Ability to manage multiple priorities and projects simultaneously with strong documentation practices.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Public Policy Building

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.