Human Resources Generalist

HR GENERALIST 2 CX (005395)

UCPath Position ID: 41002226

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1138834

Approved Date:

8/4/2026 4:15:34 PM

Date Last Edited:

8/4/2026 4:15:31 PM

Last Action Effective Date:

7/1/2023

Organization Details

Business Unit (Location):

LACMP

Organization Code:

1120O

Organization:

EDUCATION & INFO STUDIES               

Division Code:

1121D

Division:

EDUCATION & INFO STUDIES DIV           

Department:

028800 - DEAN, GSE&IS

Position Details

UCPath Position Number:

41002226

Position Description ID

167658

UC Payroll Title:

HR GENERALIST 2 CX (005395)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

CX: Clerical & Allied Services

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40044501

Reports to Payroll Title:

ACAD HR SUPV 2

UCPath Department Head Position Number:

41051550

Department Head Payroll Title:

HR MGR 1

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

N/A

POSITION SUMMARY

The Human Resources Generalist serves as a key member of the School of Education and Information Studies (Ed&IS) Human Resources team, providing comprehensive support across a broad range of human resources functions. Reporting to the Manager of Human Resources & Academic Personnel, the incumbent supports the full employee lifecycle for staff employees, including recruitment, onboarding, payroll administration, leave and benefits administration, timekeeping compliance, employee relations, personnel transactions, and general human resources operations. The Human Resources Generalist serves as a resource to managers, supervisors, and staff by interpreting policies and procedures, responding to HR-related inquiries, and providing guidance on both routine and non-routine human resources matters.

As one of the School's primary subject matter experts for the University of California personnel and payroll system (UCPath), the Human Resources Generalist ensures the accurate and compliant administration of payroll, personnel, and employment actions in accordance with University policy and applicable federal and state regulations. Responsibilities include coordinating new hire documentation, monitoring payroll processing, supporting timekeeping compliance, reviewing employment transactions, and serving as the School's primary contact for payroll-related inquiries. The incumbent works closely with the UCPath Center, Campus Human Resources (CHR), Central Resource Unit (CRU), and other campus partners to resolve payroll and personnel issues and ensure timely and accurate outcomes.

The Human Resources Generalist plays a critical role in maintaining the accuracy and integrity of employment and payroll data through payroll and personnel audits, compliance reporting, workforce data management, and the review and reconciliation of monthly and biweekly personnel and payroll reports. The incumbent analyzes issues as they arise, exercises sound judgment in determining appropriate resolutions and next steps, identifies and escalates complex matters when necessary, and recommends solutions that support operational effectiveness and compliance.

In addition, the Human Resources Generalist supports organizational effectiveness by assisting with the development, coordination, and delivery of staff training and professional development programs, including Learn-at-Lunch initiatives and other departmental programs. The incumbent contributes to the creation and maintenance of HR resources, training materials, standard operating procedures, and internal documentation; drafts school-wide HR communications; and contributes to continuous improvement efforts by identifying opportunities to enhance processes, strengthen compliance, improve service delivery, and promote an effective employee experience.

The position works collaboratively with Ed&IS managers, professional staff, the Business Office, and campus partners, including the UCPath Center, Central Human Resources, the Central Resource Unit, the Division of Graduate Education, and other administrative units. The incumbent also partners with members of the HR team to develop departmental resources, training tools, tracking systems, staffing reports, and databases that support workforce planning, case management, compliance monitoring, and timely follow-up on personnel actions.

Additionally, the Human Resources Generalist serves as the School's Commute Coordinator, administering parking and transportation programs through the campus ePermit system.

Success in this role requires strong analytical, organizational, and problem-solving skills; the ability to interpret and apply policy; sound judgment and initiative; exceptional attention to detail; the ability to independently prioritize competing responsibilities; and a commitment to providing outstanding customer service while maintaining the highest level of confidentiality and professionalism.

The Department of Education at the UCLA School of Education and Information Studies (Ed&IS) is dedicated to excellence in teaching, research, and service, with a steadfast commitment to advancing educational equity and social justice. We are committed to advancing educational research, practice, and policy to foster equity, diversity, and inclusion in education. By preparing future educators, researchers, and leaders and conducting cutting-edge research, we strive to create positive change and address the complex challenges facing education locally, nationally, and globally for the betterment of society.

Payroll, Timekeeping, and UCPath Transactions

1. Serve as Departmental Time Administrator (DTA) and oversee TRS timesheet review, approval, activation, supervisor assignment, deactivation, and pay-cycle completion for staff employees. (E)

2. Process routine and non-routine staff payroll and HR transactions in UCPath and TRS, including new hires, rehires, merits, stipends, severance, intercampus actions, one-time payments, and pay-path actions. (E)

3. Review payroll and time reporting activity to ensure transactions are accurate, complete, timely, and compliant with University payroll deadlines and procedures. (E)

4. Research, resolve, and reconcile payroll discrepancies, including late pay, retroactive adjustments, off-cycle checks, overpayments, final payments, accrual adjustments, and payments owed. (E)

5. Submit manual accrual adjustments, payments, and related UCPath entries as needed to correct time, pay, or accrual issues. (E)

6. Serve as a primary point of contact for payroll-related questions, UCPath issues, supervisor follow-up, and payroll submission errors. (E)

7. Submit and monitor UCPath “On Behalf Of,” S.O.B.O., and CRU cases; maintain tracking systems for active cases, pending follow-up, and escalated issues. (E)

8. Advise employees, administrators, supervisors, and managers on payroll processes, TRS requirements, UCPath procedures, and applicable University payroll policies. (E)

9. Develop internal practices to track and maintain accrual earnings and usage. This includes processing and tracking blood donation certificates. (E)

30%

Recruitment, Classification, and Onboarding

1. Support staff recruitment for career, contract, and limited appointments, including position posting, candidate logistics, application review support, interview scheduling, and recruitment packet preparation. (E)

2. Coordinate recruitment activities in iCIMS and external job boards, ensuring postings and hiring actions align with University policies and applicable hiring requirements. (E)

3. Provide logistical and administrative support to hiring managers and interview panels, including scheduling interviews, preparing materials, suggesting interview questions, and participating on panels as needed. (E)

4. Monitor staff hiring practices within assigned areas to support compliance with UC, federal, and state requirements. (E)

5. Coordinate onboarding for new staff employees, including new-hire orientations, required employment documentation, and timely completion of hiring steps. (E)

6. Ensure required pre-employment and hiring compliance steps are completed, including I-9, fingerprinting/Live Scan, background check, and misconduct disclosure requirements. (E)

7. Update, revise, maintain, and draft job descriptions in JDXpert; provide classification-related analysis and partner with Compensation on approvals for new or updated roles and salary rates. (E)

8. Coordinate timely separation and offboarding actions for staff employees, including required documentation and system updates. (E)

25%

Compliance, Records, and Reporting

1. Conduct regular audits of staffing, payroll, appointment, and employment records using University systems such as UCPath, CDW, and TRS. (E)

2. Review monthly staffing and payroll reports to identify pay discrepancies, upcoming appointment end dates, employment authorization issues, hourly limits, and records requiring action. (E)

3. Monitor funding reports to identify positions with missing FAUs or appointments charged to default accounts; notify the appropriate fund manager or unit contact for correction. (E)

4. Maintain accurate online employment history records and ensure staff appointment data is current, complete, and aligned with University procedures. (E)

5. Track mandatory training completion and assist with follow-up communications to employees and supervisors to support timely compliance. (E)

6. Coordinate employment-related documentation, including forms, records, onboarding materials, separation documents, and other HR compliance records. (E)

7. Support compliance with University policy, federal and state employment requirements, and internal HR procedures for staff employment actions. (E)

8. Develop tools, tracking systems, and internal practices to improve record accuracy, follow-up, and compliance monitoring. (E)

15%

Leave Administration

1. Support leave of absence administration at the direction of HR leadership, including coordination with employees, managers, UCPath, Campus Human Resources, and other campus units. (E)

2. Advise managers and employees on leave-related processes, documentation requirements, timelines, and related administrative policies and procedures. (E)

3. Conduct or support leave counseling meetings, prepare and monitor required leave documentation, and coordinate next steps for leave-related accommodation requests. (E)

4. Review leave information reflected on timesheets and coordinate with the appropriate HR staff to confirm documentation has been received and entered accurately in UCPath. (E)

5. Coordinate with UCPath and Campus Human Resources on leave entry and administration, including leave without pay matters. (E)

6. Provide administrative and consultative support for workplace accommodation requests, including coordinating documentation, communication with employees and managers, and partnering with the appropriate central HR offices (Disability Management/IRM) for consultation. (E)

10%

Training, Engagement, and HR Communications

1. Coordinate logistical arrangements for staff events, programs, quarterly trainings, newsletters, and other staff engagement activities. (E)

2. Identify, evaluate, and recommend training opportunities that support staff development, leadership growth, operational effectiveness, and schoolwide HR priorities. (E)

3. Partner with campus units and external providers to coordinate learning opportunities tailored to the needs of staff employees. (E)

4. Organize annual payroll supervisor training in collaboration with HR team members to reinforce payroll, timekeeping, and personnel policies. (E)

5. Draft and distribute schoolwide communications regarding HR updates, payroll policies, personnel procedures, compliance reminders, and campus information. (E)

6. Create and deliver presentations for school meetings to share HR, payroll, policy, or campus updates with staff. (E)

7. Develop job aids, reference materials, training tools, website content, and standard operating procedures for internal and external HR audiences. (E)

8. Provide individualized training and consultation to new supervisors, managers, and departmental administrators regarding payroll, timekeeping, UCPath, and personnel procedures. (E)

9. Coordinate staff development initiatives, including Learn-at-Lunch programs and other professional development activities. (E)

10%

Employee Relations Support

1. Support employee relations activities at the direction of HR leadership, including drafting memos, preparing tools and resources, and organizing documentation. (E)

2. Take notes during investigation or employee relations meetings and assist with follow-up items, records, and related communications. (E)

3. Serve as a liaison to campus offices on staff employee matters, as assigned. (E)

5%

HR Operations, Process Improvement, and Special Projects

1. Assist with day-to-day HR office operations, shared inbox management, workflow coordination, document collection, and follow-up on outstanding HR items. (E)

2. Review current HR and departmental processes and recommend improvements to streamline practices, strengthen service delivery, and support school goals. (E)

3. Develop and maintain internal systems, databases, trackers, standard operating procedures, and workflow tools to support HR operations. (E)

4. Support staff directory, ListServ, and related employee information updates in coordination with appropriate campus or technology units. (E)

5. Coordinate staff commute and parking-related processes, including parking applications, assignment changes, courtesy parking requests, permit renewals, and Bruin ePermit support. (E)

6. Assist with volunteer or intern requests by reviewing submitted materials, confirming required paperwork, and coordinating approvals before the start date. (E)

7. Manage HR office supply and equipment inventory, including ordering, tracking, and maintaining supplies needed for office operations. (E)

8. Assist with special projects and other duties as assigned by leadership. (E)

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in a related field and/or equivalent combination of education and experience/training.

Required

2-4 years

Experience working in an administrative department, preferably at an institution of higher education.

Required

2+ years

Working in Human Resources or Payroll

Required

Experience using UCLA proprietary systems, including UC Path, Time Reporting Systems (TRS), Online Financial System Reports (OFSR), Recharge Order Request System (ROR), Cognos, iCIMS & JDXpert.

Preferred

Experience with using a PC and proficiency in using Microsoft Office software in a Windows environment. (Word, Excel, Outlook, etc.)

Required

Experience working with HRIS systems/ticketing systems (SalesForce, Service Now, FreshService, etc.).

Preferred

Knowledge of human resources principles, practices, and procedures related to recruitment, onboarding, employee relations, leave administration, compensation, and payroll.

Required

Knowledge of University of California personnel and payroll policies, collective bargaining agreements, personnel programs, and HR-related procedures.

Preferred

Knowledge of payroll and timekeeping principles, practices, and procedures, including leave accruals, payroll adjustments, time reporting requirements, and applicable payroll regulations; demonstrated ability to apply advanced mathematical and quantitative skills to accurately calculate salaries, payroll transactions, leave accruals, expense transfers, financial analyses, and other personnel and payroll-related actions.

Required

Demonstrated interpersonal skills, including the ability to interact effectively with senior-level administrators, staff, faculty, students, and the public using tact and diplomacy.

Required

Skill in writing and editing grammatically correct and logically organized documents such as memos, correspondence, and job postings.

Required

Ability to maintain strict confidentiality of information related to financial and personnel matters.

Required

Demonstrated ability to make oral, group, or one-on-one presentations for the purpose of providing information, explaining policies and procedures, and answering questions.

Required

Excellent skill in counseling techniques to assist staff and student employees with sensitive and confidential employee relations issues.

Required

Understanding of employee engagement, employee & labor relations, and organizational development.

Required

Ability to effectively prioritize and manage a diverse workload consisting of multiple concurrent projects, personnel actions, and regulatory deadlines in a fast-paced human resources environment.

Required

Skill in analyzing information, identifying issues, and developing practical solutions to resolve personnel, payroll, and operational challenges.

Required

Ability to work independently with minimal supervision, using initiative and resourcefulness in performing job duties in areas of responsibility, and in the execution of additional duties as assigned.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Occasional attendance at offsite conferences and meetings.

Required

Ability to work at UCLA's Campus a minimum of 2 days per week. With additional days as business operations require.

Required

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Moore Hall 457 Portola Plaza

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.