HRTMS Job Description Management
| Bartender/Barista FOOD SVC WORKER SR (005651) UCPath Position ID: MI-DPT960300-JC005651-PD167338 | | |
Position Description History/Status | For Reference ONLY - PeopleAdmin JA Number: | 1135358 | Approved Date: | 10/27/2025 1:59:59 PM | Date Last Edited: | 10/27/2025 1:59:55 PM | Last Action Effective Date: | 8/25/2023 | Organization Details | Business Unit (Location): | LACMP | Organization Code: | 9901O | Organization: | AFFILIATED ORGANIZATIONS | Division Code: | 9912D | Division: | FACULTY CENTER DIV | Department: | 960300 - FACULTY CENTER | Position Details | UCPath Position Number: | MI-DPT960300-JC005651-PD167338 | Position Description ID | 167338 | UC Payroll Title: | FOOD SVC WORKER SR (005651) | Personnel Program | Professional and Support Staff (PSS) | Salary Grade: | STEPS | Job Code FLSA: | Non-Exempt | Union Code (Collective Bargaining Unit): | SX: Service | Employee Relations Code: | E: All Others - Not Confidential | Employee Class (Appt Type): | 2 - Staff: Career | Full-Time Equivalent (FTE) | 1 | SUPERVISION | UCPath Reports to Position Number: | 40041835 | Reports to Payroll Title: | ADMIN SUPV 2 | UCPath Department Head Position Number: | 40047618 | Department Head Payroll Title: | FOOD SVC MGR 3 | | | |
Level of Supervision Received | SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines. |
POSITION SUMMARY | The Bartender/Barista is responsible for preparing and serving a variety of alcoholic and espresso-based coffee beverages to patrons and guests in a professional and customer-focused manner. This role includes making product recommendations, responding to inquiries about beverages and menu items, and fulfilling special service requests. The incumbent must possess comprehensive knowledge of wines, spirits, beers, coffee drinks, and daily menu offerings, and demonstrate proficiency in crafting specialty cocktails with a thorough understanding of ingredients and preparation techniques. | | | |
Department Summary | The UCLA University Club, operated by UCLA Housing & Hospitality (H&H), serves as a central gathering space for faculty, staff, and the broader university community to foster intellectual, educational, and social exchange. While the Faculty Club continues to function as a 501(c)(7) organization under the Association's governance, its day-to-day operations and strategic oversight are fully managed within H&H. The UCLA University Club, a 501(c) (7) corporation and a social club registered with the California Department of State, was established in May 1960. It serves as a platform for members to engage in a wide range of formal and informal activities. These include intellectual discussions, educational programs, research collaborations, and social exchanges, all contributing to a vibrant interdisciplinary interchange and a strong sense of community. |
Key Responsibilities and Essential Functions | Function | Responsibilities | % Time | Alcohol Handling, Drink Preparation and Presentation | • Prepare and serve alcoholic and non-alcoholic drinks in glassware appropriate to the beverage. • Mix cocktails and other drinks utilizing established recipes and portion control. • Prepare garnishes for drinks, including peeling, slicing, and pitting fruit. • Replenish drinks for bar patrons as requested or appropriate • Comply with all federal and state liquor laws, including requesting evidence of the age of any guest who appears to be under thirty | 50% | Customer Service | • Provide gracious service to guests by anticipating their needs and taking the initiative to create service solutions accommodating their requests within the parameters of bartender duties • Ensure that uniform and personal grooming projects the professional image necessary to gain guests' confidence, according to the dress code • Utilize body language such as eye contact, facial expressions, gestures, and posture that reflect outgoing, friendly, attentive, and responsive communication to guests • Utilize clear communication skills, including active listening and verbal communication with guests and team members to ensure a balance in speed of service with respect and hospitality • Present food and beverage menus, make recommendations, inform guests of any specials, and answer questions regarding beverages and menu items • Accurately take food and beverage orders using suggestive selling on additional food items • Record food and beverage orders accurately and immediately in the Point of Sale system • Serve food and beverages to bar guests • Ensure that guests receive an accurate check promptly ◦ receive payment ◦ process credit card transactions ◦ accurately count back change • Continuously monitor the bar to ensure all guests are receiving beverage service and meals promptly • Communicate with management and colleagues to rectify any customer complaints, comments, or incidents, and report any equipment and maintenance issues • Work with a sense of urgency to anticipate customer needs and assist other team members • Attempt to limit liability and other issues related to guests' excessive drinking by following policies and procedures, such as persuading guests to stop drinking, ordering transportation for intoxicated guests, and using tools learned in RBS training | 35% | Sanitation and Organization of Work Area | • Communicate and work with management and colleagues to ensure the bar is adequately stocked and prepared for operations, and inventory is maintained at established par levels • Inspect the bar before opening to ensure that adequate supplies are available for service • Maintain cleanliness and proper sanitation of the assigned work area during the shift • Wash and sterilize glassware and comply with all food handler procedures required by federal and state laws and department requirements • Attractively and functionally display bottles and glasses per restaurant standards to support efficient drink preparation and promotion of beverages | 15% | | | | | |
Other Requirements - Applies to all Positions | • | Performs other duties as assigned. | • | Complies with all policies and standards. | • | Complies with the University of California, Los Angeles (UCLA) Principles of Community. | • | This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization. | | | |
Experience Requirements | Experience | Experience Details | Required/ Preferred | And/Or | 2+ years | Experience in customer service | Required | | 1+ years | Experience in a restaurant environment | Preferred | | | | | | | | |
Licenses, Certifications and Professional Affiliations | TIPS California Responsible Beverage Server (RBS) Certification | | Preferred | | Professional bartending training certificate | | Preferred | | | | | | | | |
Knowledge, Skills and Abilities | KSAs | Required/ Preferred | Ability to engage with diverse populations in a respectful and culturally responsive manner | Required | Ability to remain calm in the face of adversity, such as customer dissatisfaction | Required | Ability to sufficiently communicate in written and verbal English to receive work assignments and share information with supervisors and colleagues | Required | Ability to work efficiently in a fast-paced environment with a fluctuating workload | Required | Expert knowledge of alcoholic beverages and garnishes, including beer, wine, and spirits | Required | Advanced knowledge of correct serving practices and beverage industry standards | Required | Demonstrated skill using blenders, mixers, muddlers, corkscrews, bottle openers, and other basic bartender hand tools | Required | Ability to comply with safety and sanitation standards and procedures for food and alcohol storage, production, and service | Required | Math skills sufficient to properly adhere to production and customer payment transactions | Required | Skill in interacting with guests, team members, and managers in a high-volume, public setting using positive body language, direct eye contact, active listening, and a friendly and professional demeanor | Required | Working knowledge of basic culinary techniques, terminology, and practices | Preferred | | | |
SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT |
Reporting and Background Check Requirements | Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. | Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. | Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired. | Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination. |
Other Special Conditions of Employment | List the other special conditions of employment for this position. | Description | Required/ Preferred | Must be at least 21 years of age or older | Required | Must be available to work varying schedules, including evenings, weekends, holidays, and overtime based on departmental needs | Required | | | |
LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS | Environment and Work Location Information | Environment Type: | Non-Clinical Setting | Location Setting: | Campus | Location: | University Club | | | |
Items Used | • | Point of sale (POS) devices | • | Restaurant equipment such as coffee brewers, tea brewers, soda machines, dishware washers, hydraulic lifts, and trash compactors | • | Bar equipment such as blenders, mixers, muddlers, corkscrews, bottle openers, and other basic bartender hand tools | | | |
Physical Requirements | The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Physical Requirements | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Standing/Walking | | | | X | X | Sitting | X | | | | | Bending/Stooping | | | X | | X | Squatting/Kneeling | | | X | | X | Climbing | X | | | | | Lifting/Carrying/Push/Pull 0-25 lbs | | | X | | X | Lifting/Carrying/Push/Pull 26-50 lbs | | | X | | X | Lifting/Carrying/Push/Pull over 50 lbs | | X | | | X | Physical requirements other | | X | | | X | | | | | | | | | | | |
Other Physical Requirements | If "Physical requirements other" was selected above, please explain (e.g., ability to differentiate color): | Lift trays above shoulder height | | | |
Environmental Requirements | The environmental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Exposures | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Chemicals, dust, gases, or fumes | | X | | | X | Loud noise levels | | | X | | X | Marked changes in humidity or temperature | | | X | | X | Microwave/Radiation | X | | | | | Operating motor vehicles and/or equipment | X | | | | | Exposures other | X | | | | | | | | | | | | | | | |
Mental Requirements | The mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. | Exposures | Never 0 Hours | Occasional Up to 3 Hours | Frequent 3 to 6 Hours | Continuous 6 to 8+ Hours | Is Essential | Sustained attention and concentration | | | X | | X | Complex problem solving/reasoning | X | | | | | Ability to organize & prioritize | | | X | | X | Communication skills | | | | X | X | Numerical skills | | | X | | X | Mental demands other | X | | | | | | | | | | | | | | | |
Blood/Fluid Exposure Risk | The exposure described here is what can be expected of an employee in performing the essential functions of this position. | X | Classification 3: Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution. | | | |
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