Disability Management Consultant

ENTERPRISE RISK MGT ANL 4 (005879)

UCPath Position ID: 40051762

Position Description History/Status

Approved Date:

9/28/2026 3:59:48 PM

Date Last Edited:

9/28/2026 3:59:44 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

6400O

Organization:

VICE CHANCELLOR/CHIEF FINANCIAL OFFICER

Division Code:

6440D

Division:

BUSINESS & FINANCE SOLUTIONS           

Department:

331500 - INSURANCE & RISK MANAGEMENT

Position Details

UCPath Position Number:

40051762

Position Description ID

264981

UC Payroll Title:

ENTERPRISE RISK MGT ANL 4 (005879)

Personnel Program

Management and Senior Professional (MSP)

Salary Grade:

Grade 24

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40988451

Reports to Payroll Title:

ENTERPRISE RISK SUPV 2

UCPath Department Head Position Number:

40063042

Department Head Payroll Title:

ENTERPRISE RISK MGR 2

DIRECTION - Indicates that the incumbent establishes procedures for attaining specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed. Incumbent typically develops procedures within the limits of established policy guidelines.

POSITION SUMMARY

Under the direction of the Employee Disability Management Program Manager and/or Assistant Director of Insurance & Risk Management, incumbent is responsible for providing disability management services to employees with disabilities, case management and consultation services to campus departments on compliance with UC Policies Collective Bargaining Agreements, ADAAA, FEHA, FMLA, CFRA, PDL, PWFA, Federal Rehabilitation Act 1973, Section 504, California Workers' Compensation laws and on principles and practices of Disability Management. Performs the highest level of analysis on many complex variables requiring knowledge of a wide range of disability and employment related concepts, principles, laws, regulations and campus practices. Responsible for consultation and recommendations on appropriate options such as workstation evaluations, job modification, medical leave of absence, transitional employment, vocational counseling, career testing and assessment, reasonable accommodation, undue hardship analysis, medical separation and referral for related services. Handles highly confidential and sensitive assignments regularly collaborating with campus leadership including Employee & Labor Relations, Academic Personnel, Campus and OGC Legal Counsel, Deans and Assistant Deans, Department Chairs and Administrative Directors.Facilitates the interactive process from the first point of knowledge of an employee with a disability and implements UCLA's Transitional Return to Work (TRTW) program. Promotes alternate employment opportunities for disabled employees in compliance with state and federal employment laws and UC policy/Collective Bargaining agreements and procedure. Performs job search activities, job development, development of job accommodations, and analysis of essential job functions and physical work demands. Supports other EDM return to work activities. Consults and facilitates accommodations for job applicants. Participates in legal case coordination for workers' compensation and civil litigation cases including summary and analysis of disability related employment actions. May testify and be deposed on behalf of UCLA on legal issues related to worker's compensation claims and to civil litigation where the case involves elements of disability, the Interactive Process and/or reasonable accommodations. Interacts and coordinates with different campus offices and departments including staff and academic human resources, labor/employee relations, UCLA & OGC legal, compliance and diversity, EH&S, SFCC, and Ombudsman and with external offices including UC's third party claims administrator, and outside defense attorneys for both workers' compensation and civil cases. Prepares for participation in monthly workers' compensation claims reviews and monitors claims activities of the TPA to assure timely and appropriate services to industrially injured UCLA employees. Provides ongoing guidance and information to the Claims Examiners and W.C. Defense Attorneys on relevant employment issues. Analyzes and makes recommendations in the workers' compensation process in order for UCLA to remain compliant with laws, policies and contracts protecting disabled employees.

Disability Management

 • For employees with occupational and non-occupational medical conditions and disabilities, provides disability case management from the first knowledge of an employee who may require an accommodation to ongoing services throughout the duration of the interactive process including alternate job placement. Researches and evaluates reasonable accommodation options.

 • Interprets, analyzes, and evaluates medical documents for functional capacities and managerial alternatives concerning reasonable accommodation. Independently develops Transitional Return to Work plans; provides consultation for job restructuring (TRTW), work site modifications, and acquisition of adaptive services and facilitates the placement process. Provides information and referral to employees with behavioral or personal problems affecting their work performance. Counsels disabled employees and applicants on entry or reentry into campus workforce. Independently conducts transferable skills analyses to develop vocational alternatives. Provides counseling to injured workers on skills, knowledge, and abilities for vocational alternatives.

 • Prepares job analyses to evaluate physical/mental demands, evaluates essential job functions, identifies, recommends and implements appropriate job accommodations to properly and safely match disabled workers with temporary and/or with permanent job placement opportunities. Administers the evaluation process for the University's Transitional Return to Work Program and STD/LTD carrier's Stay-At-Work/Return-To-Work Program. This function supports UCLA's transitional return to work and alternate job placement services.

 • Conducts meetings with employees, department leadership, human resources, union representatives and legal counsel to facilitate the interactive process for job accommodation. Uses knowledge of vocational rehabilitation practices, policies, as well as disability and leave laws to inform and influence parties.

 • Facilitates clear and concise communication, both verbally and via written correspondence, with disabled workers, medical providers, Safety Specialists, Ergonomists, employee/labor relations, human resources and department leadership local and external legal to address accommodation issues.

 • Responsible for high level expert advice and guidance regarding practices of disability compliance to department administrative and academic leaders, managers and supervisors. Performs in-depth analysis of UC and UCLA staff and academic personnel policies and procedures, union contract agreements, federal and state regulations, and UC benefits regulations, to provide policy interpretation and procedural guidance on Leave, Reasonable Accommodation and Medical Separation articles, including risk analysis at the highest level related to medical separation.

 • Communicates with Claims Examiners, Health Care Providers, Human Resources, hiring managers, EH&S, legal and union representatives and other internal and external resources to facilitate disability management services. Such communication includes strategic analysis and recommendations.

40%

Job Accommodation Process

 • Prepares detailed reports on the reasonable accommodation evaluation process, including phone call notes, meeting notes, follow up contacts and tasks, analyses, conclusions, recommendations and other related case management activity. Also prepares industry-standard, essential function job analysis reports.

 • Provides consultation, guidance, recommendations and analyses to campus leadership, the third party administrator, internal and external legal on disability compliance, implementation, risks and medical separation.

 • Maintains notes, diary listing and data base entry of lost days saved in the claims management system (iVOS), and Excel to record productivity and to maintain efficient case management. Maintains all documentation and client files in compliance with confidentiality laws and regulations and in accordance with Professional Code of Ethics.

 • Participates in meetings as a Vocational Expert in both civil and workers' compensation legal coordination meetings and proceedings in defense of grievances, lawsuits, 132a allegations, EEOC and DFEH complaints. Represents the University's interests by serving as a Vocational Expert, Person Most Knowledgeable (PMK), percipient witness, and/or non-retained expert in providing information and testimony in hearings regarding disability discrimination actions alleged to have occurred at the University.

 • Promotes the disability management process, return to work and alternate job placement throughout the University and fosters relationships with decision makers. Interacts with a diverse constituency, including hiring managers, campus recruiters, and human resources personnel and disseminates information on the disability placement process and return to work initiatives.

 • Works closely with the manager and/or Assistant Director to support the reasonable accommodation evaluation process.

 • Drives either a personal vehicle, walks or obtains UCLA shuttle transportation to perform on campus case related responsibilities.

40%

 • Attends weekly staff meetings and prepares cases for team discussion and analysis.

 • Prepares case summaries/recommendations and participates in monthly file reviews with the third party administrator and with key departments.

 • Participates in monthly system-wide disability management phone conferences and periodically attends meetings.

 • Participates in regularly scheduled case review meetings with medical providers and attorneys.

 • Attends UC and industry related conferences, seminars and training programs to stay abreast of disability and workers' compensation laws and regulations.

 • Assists with case management of colleagues while they may be absent for sick or vacation leave.

 • May assist with the activity of the Manager/Assistant Director as directed.

 • Develops disability management promotional and training materials, website articles, policies and procedures. Present training seminars.

20%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in related area, preferably counseling, vocational rehabilitation, or psychology, and / or equivalent combination of education and experience / training.

Required

And

Master's Degree

in counseling, vocational rehabilitation, psychology, or its equivalent.

Preferred

Minimum of 6 years full-time

experience in provision of disability management services & interaction with employees with a disability or a min. of 6 years full-time vocational rehabilitation casework.

Required

Certified Rehabilitation Counselor (CRCC) or Certified Disability Management Specialist (CDMS)

Current

Preferred

Detailed knowledge of Workers' Compensation return to work laws and regulations as well as strong working knowledge of the reasonable accommodation process.

Required

Strong working knowledge of State & Federal Labor and Employment laws and regulations affecting employment, retention and confidentiality of employees with disabilities including FEHA, ADA Title I, Federal Rehabilitation Act 73, 504, FMLA, CFRA, PDL, PWFA, W.C. Labor Code, EEOC Guidelines.

Required

Must have demonstrated knowledge and experience utilizing counseling techniques, performing vocational assessment and developing job accommodations for disabled individuals. Experience required in working with individuals of varying socioeconomic strata to impart complex information.

Required

Experience conducting on-site job analysis in multiple settings including, research, laboratories, food service, facilities management in varied locations, requiring measuring, weighing and operation of digital camera.

Required

Working knowledge of medical terminology and ability to understand and interpret medical reports and their respective implications in the development of appropriate work-site accommodations and/or alternate placement.

Required

Skill to analyze highly complex situations and information regarding disability as it affects performance of job duties and the verbal communication skills to explain policies, contract language/laws involving disability issues.

Required

Demonstrated experience and skills to conduct complex negotiations and to advise departments and employees regarding leaves, workers' compensation, disability laws and benefits.

Required

High level consultation to department management regarding reasonable accommodation, the interactive process, laws and policies. Requires the ability to explain the reasoning in written report form and in a verbal format. Requires excellent oral and report writing skills.

Required

Ability to consult with all levels of staff including senior management, managers/supervisors, & other professionals. Ability to establish cooperative working relationships, interact effectively with people of diverse backgrounds at various organizational levels both on & off campus.

Required

Must have computer skills to develop correspondence and prepare reports. Knowledge of Microsoft Office programs. Must be able to communicate clearly when completing reports summarizing interactive efforts, advising by email and requesting information from medical providers.

Required

Direct experience training on the UCLA policies and procedures.

Preferred

Bi-lingual (English and Spanish).

Preferred

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

5%

Potential for up to 5%, if needed

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Other University Setting(s)

Location:

Wilshire Center and other Univ setting (campus)

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.