Career Services Specialist (Limited)

CAREER SVC SPEC 2 SV (004981)

UCPath Position ID: MI-DPT571500-JC004981-PD264441

Position Description History/Status

Approved Date:

9/22/2026 9:12:39 PM

Date Last Edited:

9/22/2026 9:12:23 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

8400O

Organization:

CONTINUING EDUCATION                   

Division Code:

8420D

Division:

DEAN, UCLA EXTENSION                   

Department:

571500 - UNEX: ENROLLMENT AND STUDENT SERVICES

Position Details

UCPath Position Number:

MI-DPT571500-JC004981-PD264441

Position Description ID

264441

UC Payroll Title:

CAREER SVC SPEC 2 SV (004981)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

SV: STDT SVS & ADV PROF (SSAP)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

4 - Staff: Limited

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40055863

Reports to Payroll Title:

CAREER SVC SUPV 1

UCPath Department Head Position Number:

41109707

Department Head Payroll Title:

ADMIN MGR 1

SUPERVISION - Indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION SUMMARY

The Center for Advising and Student Success (CASS) is a unit within the UCLA Extension (UCLAx) Student Services division. CASS's mission is to achieve positive student success by implementing a data-informed holistic academic experience for UNEX students from pre-enrollment to post-graduation. 

Central to the implementation of this mission are: a) a sound student success philosophy and the application of excellent customer service principles at all levels of student engagement with UCLAx, b) the provision of accurate and timely advisement on academic pathways and associated professional development resources, c) utilizing data to create scalable yet customizable services to optimize the student experience at UCLAx, and d) building, strengthening, and sustaining collaborative partnerships between academic and student services units within UCLAx.

The Career Services Specialist develops and delivers career services, resources, and programs that drive career success of UCLA Extension students and eligible alumni. Working closely with internal division and UCLA stakeholders and external employer partners, Career Services Specialists cultivate and maintain employer relations to expand job placement opportunities for current students and graduates. The role leverages data to shape strategic priorities and support reporting efforts. While core duties center on career advising, program delivery, and employer relations, specific day-to-day responsibilities vary based on organizational needs. Additionally, all career services specialists are expected to actively participate in unit cross-training to provide seamless operational coverage across UCLA Extension programs and contribute to continuous team professional development that supports institutional objectives.

Regular onsite work is an essential function of this position. The incumbent is expected to work onsite at UCLA Extension locations as scheduled and as required by operational needs to provide in-person services, deliver programs and events, collaborate with colleagues, engage employers and campus partners, and provide operational coverage. Work location and onsite schedules may change based on departmental needs.

Excelling in quality, innovation, and impact, UCLA Extension (UCLAx) is one of the top providers of continuing and professional education in the United States, offering programs and classes to more than 50,000 students per year through approximately 4,500 classes and certificate programs to meet the professional development, continuing education, and personal enrichment needs of the full spectrum of traditional, nontraditional, domestic, international, professional, and continuing education students throughout and beyond Los Angeles.

Career Advising

1. Provide students with guidance and information regarding career options, goal setting, the job search process, and opportunities that support occupational training and support.

2. Deliver multiple tiers of career services to students and eligible alumni across multiple modalities (in-person, online, on phone) and delivery channels (group advising, scheduled workshops, drop-ins, and targeted one-on-one advising).

3. Coach students on developing strategic internship and job search skills for achieving their career goals.

4. Provide general career advisement, including but not limited to critiquing resumes and cover letters, and sharing job search and networking strategies.

5. Assess students' career goals and provide feedback regarding employment readiness.

30%

Programming and Resource Development

1. Develop, author, and facilitate workshops, webinars, and digital content suites and programs to meet the needs of students from a broad spectrum of backgrounds and to provide scalable self-service career support to UCLA Extension students.

2. Support the planning, implementation, and coordination of career services, programs and events, including the development of new initiatives and measuring their effectiveness against key performance indicators (KPIs).

3. Collaborate with UCLA Extension and UCLA campus partners on programming efforts serving students.

4. Improve employer and student engagement through a variety of resources, media, and platforms.

5. Participate in, and occasionally coordinate and/or facilitate, professional development opportunities that enhance individual and team advising skills that support institutional objectives.

30%

Employer Engagement

1. In alignment with departmental strategy, identify and cultivate employer contacts to expand internship and job placement opportunities for UCLA Extension students.

2. Represent UCLA Extension at networking functions and industry events to build employer contacts and promote institutional objectives.

3. Support the onboarding and ongoing engagement of employer partners by providing recruitment guidance, sharing institutional policies, and coordinating employer involvement in career activities.

4. Collaborate with department leadership to design and deliver employer-facing events, employer panels, and recruitment workshops.

20%

Data, Outcomes, and Market Intelligence

1. Coordinate the collection, aggregation, and quality control of graduate career placement outcomes and service utilization metrics to contribute to departmental dashboards, annual reports, and institutional KPIs.

2. Research and analyze regional labor market trends, target occupations, required skills, hiring patterns, and salary data to help inform career advising approaches and identify focus areas for student programming.

3. Maintain accurate employer records, contact information, job/internship postings, and partnership documentation within university databases to support seamless employer tracking and compliance standards.

4. Track student, alumni, and employer engagement metrics across systems to help identify gaps, optimize service touchpoints, and assist in promoting career success resources to key internal and external stakeholders.

20%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

In related area and / or equivalent experience / training

Required

3 - 5 years

Progressively responsible experience in the field, including knowledge of career development theories, evolving career services advising, and contemporary labor market trends across diverse industries

Required

Demonstrated ability to provide career advising, coaching, and student support services to individuals from diverse educational, professional, cultural, and personal backgrounds.

Required

Knowledge of career development theories, workforce trends, and the unique needs of adult, continuing education, and non-traditional student populations.

Required

Knowledge of recruiting processes, employer engagement strategies, and practices for connecting students and alumni with career opportunities.

Required

Proficiency in the use of CRM systems, career services technologies, data management tools, and applicable data privacy requirements.

Required

Skill in delivering career counseling, workshops, webinars, and presentations across in-person, hybrid, and virtual learning environments.

Required

Ability to develop engaging career education resources, digital learning materials, and scalable self-service tools.

Required

Strong relationship-building and networking skills, with the ability to foster partnerships with employers, alumni, academic departments, and community stakeholders.

Required

Skill in planning, coordinating, promoting, and assessing career-related events, employer programs, and experiential learning opportunities.

Required

Ability to provide advising and career support across multiple academic disciplines and adapt to changing programmatic needs.

Required

Ability to collect, analyze, and interpret student outcomes, placement data, labor market information, and performance metrics to support strategic decision-making.

Required

Excellent oral, written, and interpersonal communication skills, with the ability to effectively engage and serve diverse student, alumni, employer, and campus constituencies.

Required

Demonstrated ability to work independently and collaboratively; maintain confidentiality; deliver exceptional customer service; adapt to changing priorities; and respond constructively to feedback and continuous improvement initiatives.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Position is hybrid, and incumbent is required to work a minimum of 2-days per week on site.

Required

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Non-University Setting(s)

Location:

1145 Gayley Ave. Los Angeles, CA 90024

•

Commonly used office equipment.

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.