Business Systems Analyst

BUS SYS ANL 3 (007584)

UCPath Position ID: 40038321

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1136716

Approved Date:

10/2/2025 1:34:15 PM

Date Last Edited:

10/2/2025 1:34:10 PM

Last Action Effective Date:

4/7/2023

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS

Division Code:

7100D

Division:

STUDENT AFFAIRS ADMINISTRATION

Department:

509000 - REGISTRAR'S OFFICE

Position Details

UCPath Position Number:

40038321

Position Description ID

167484

UC Payroll Title:

BUS SYS ANL 3 (007584)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 22

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

1 - Staff: Contract

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40040138

Reports to Payroll Title:

BUS SYS ANL SUPV 2

UCPath Department Head Position Number:

40046388

Department Head Payroll Title:

INFO SYS MGR 3

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

The Business Systems Analyst Level 3 will provide support and analysis for Student Affairs Systems, which includes moderate-to-complex systems, but not limited to, Student Information Systems, Student Health Systems, Degree Audit Reporting System (DARS), Student Records Systems, Financial Aid Systems, Student Affairs Department Systems, and Student Affairs IT Systems, and will be applying thorough knowledge of business and process analysis functions as they pertain to Student Information Systems.  Develop a thorough and detailed test plans and coordinate full system and user tests and document results.  Analyze and resolve production system problems in Student Affairs systems and campus systems. 

As a pivotal member of UCLA Student Affairs, you'll ignite the Bruin spirit and contribute to a vibrant community that champions academic success and holistic development. UCLA Student Affairs is the backbone of the Bruin journey, supporting students from admission to graduation and beyond. Engage in a role that spans personal growth, academic success, and community enrichment, connecting students with a wealth of resources and opportunities. Here, you're not just part of a team; you're part of the UCLA legacy. Join us in shaping the future of UCLA, where every day you'll make a difference in the lives of our students and the broader Bruin family.

UCLA Student Affairs IT (SAIT) empowers Student Affairs and the broader UCLA community by delivering innovative and reliable technology solutions and services. We build impactful digital experiences, provide comprehensive IT support, and ensure the secure operation of critical systems. Collaborating with campus partners, SAIT advances the vision of Student Affairs and the University, directly contributing to an enriched Bruin experience for students, faculty, and staff, both in-person and online.

We invite you to apply to be part of a dynamic team in a supportive environment where you can use your organizational and interpersonal skills and attention to detail to enhance the overall effectiveness and employee engagement in the Student Affairs organization. While you may not meet 100% of this job’s qualifications, if much of this job and qualifications describe you, then you are highly encouraged to apply.

Business Systems Analysis

Conducts thorough systems analysis for moderate-to-complex systems like distributed systems, mainframe based systems, Student Affairs systems and campus systems but not limited to, Student Information Systems, Student Health Systems, Degree Audit Reporting System (DARS), Student Records, Student Affairs Department Systems, applying thorough knowledge of business and process analysis functions in relation to Student Information Systems. This involves completing feasibility studies of proposed development projects, analyzing moderate-to-complex functional processes, developing overall system requirements and detailed system and programming specifications. Analyzes the impact of systems development on end-users, policies and procedures. Designs detailed system and programming specifications.

10%

Business Systems Design

 Create and maintain workflow diagrams and mock-ups based on models created from elicitation and discovery of business requirements, and communicate business reasons behind user-interface design decisions. Create and maintain user interface requirements in collaboration with developers and subject matter experts while adhering to user experience standards and best practices. Create and maintain moderate-to-complex business systems analysis artifacts, such as wireframes; use cases; traceability matrix; and process models; and applying thorough knowledge of business and process analysis functions. Design, test, and manage implementation of moderate-to-complex applications applying thorough knowledge of business and process analysis functions as they pertain to Student Information Systems.

10%

Business Systems Development

Develop thorough and detailed test plans, test data, rigorously test programs, plan and coordinate full system and user acceptance tests, and document results of moderate-to-complex systems applying thorough knowledge of business and process analysis functions in relation to Student Information Systems. Participate in testing developed software and system processes, which include new IT solutions and changes to existing IT solutions. Determine scope and participate in establishing priorities for process and system changes for moderate-to-complex systems in Student Affairs and campus. Elicit requirements using business process descriptions; use cases; business-system process analysis; task and workflow analysis; and applying thorough knowledge of business and process analysis functions.

10%

Business Systems Maintenance

Evaluate requests for program, report, and database modifications/enhancements in Student Affairs and campus systems. Perform quality assurance testing of system configuration and application development efforts to ensure product adequately meets all functional needs and requirements defined in scope of project. Determine scope and participate in establishing priorities for process and system changes for moderate-to-complex systems in Student Affairs and campus. Use thorough knowledge and experience in SQL as part of application and system development along with application and system change requests and support. Participate in project meetings to review project deliverables and timelines for moderate-to-complex mainframe and distributed systems in Student Affairs and for the campus.

5%

Operational (Business Support) Analysis

Provide thorough analytical support for the Systems unit in Student Affairs and for the campus. Analyze and resolve moderate-to-complex production system problems in Student Affairs systems and campus systems. Analyze the systems and operational impact of proposed changes in University rules and regulations applying thorough knowledge of business and process analysis functions as they pertain to Student Information Systems. Participate in the analysis and resolution of operational (business support) system production problems and maintenance of established Student Information Systems which includes, but not limited to, testing, debugging, and troubleshooting. Provide guidance to other members of the development/analysis team, as required. 

10%

Operational (Business Support) Design

Present work to the business systems analyst team, developers and management for peer review and feedback. Seasoned, experienced operational (business support) resource to advise and consult with management and technical staff concerning technical details of software/web technologies and applications systems both homegrown and vendor bought. Ensure the accuracy of Student Information Systems data and content that supports the Student Information Systems which includes documenting processes and procedures that ensure the accuracy of Student Information Systems data and content. Ensure the accuracy of SAIT data and content that supports the SAIT Systems, which includes documenting processes and procedures that ensure the accuracy of SAIT data and content. 

10%

Operational (Business Support) Development

Meet with end-users, management, and technical staff, to develop, implement, enhance, and maintain general Student-related applications as appropriate. Meets with and serves on, as assigned, systems development project teams and work groups. Develop user manuals and other systems documentation for existing and new systems and processes applying thorough knowledge of business and process analysis functions as they pertain to Student Information Systems. Participate in the analysis and resolution of operational (business support) support production problems and maintenance of established SAIT Systems which includes, but not limited to, testing, debugging, and troubleshooting. 

10%

Operational (Business Support) Maintenance

Provide day-to-day operational (business support) system support of the Student Information Systems, which includes, but not limited to, Student Health Systems, Degree Audit Reporting System (DARS), Student Records, Financial Aid, and supporting data systems for the University with policy guidelines and requirements set and mandated by SAIT, the Academic Senate and its committees, campus and University policies, and State and Federal laws mandated by UCOP, and Federal and State Regulations. Provide day-to-day operational (business support) support of SAIT and its supporting data systems with policy guidelines and requirements set and mandated by SAIT, campus and University policies, State and Federal laws mandated by UCOP, and Federal and State Regulations.

5%

Systems Administration

Interact with users at various levels to analyze and determine information needs, inputs, and outputs. Evaluates requests for program, report, and database modifications or enhancements for consistency with established data structures, functional design, and conformance with security and privacy restrictions. Complete tasks for moderate-to-complex changes and enhancements to production systems. Explain and carefully define proposed solutions to other campus technical staff. Test applications developed by other campus technical staff to resolve problems. Validate and verify test results.

10%

Systems Report Generation

Specify report selections, parameters, output type and modify as needed to respond to operational needs and ad hoc requests. Design, test, and debug new reports to respond to system development and other operational changes. Review error reports and ensure that data is corrected as needed. Produce graphical and statistical reports for management using appropriate software. Design reports and/or modify existing reports to identify, analyze, and resolve moderate-to-complex production system problems applying thorough knowledge of business and process analysis functions as they pertain to Student Information Systems.

10%

Systems Production Control

Identify, analyze, and resolve moderate-to-complex production system problems applying thorough knowledge of business and process analysis functions as they pertain to Student Information Systems. Use thorough knowledge and experience in SQL as part of operation and production support and troubleshooting.

5%

Training

Research, develop, and maintain thorough knowledge of emerging technologies, keep current with most recent developments in software/web technologies; make recommendations for use of such technologies for moderate-to-complex systems. Coordinate training with respect to changes in current procedures and schedules systems training as changes occur. Coordinate training of department staff for respective duties relating to department processes, use of reports, operational procedures, processing timeframe for each term, and all related duties pertaining to departments. Train and assist operational system users, staff, and the University community of the Student Information Systems for them to abide by the policies and procedures of the University. 

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Strong skills in managing moderate to complex systems includes providing guidance, managing scope, setting priorities, establishing timelines, directing modifications, assigning work, provide feedback, and applying thorough knowledge of moderate to complex business and process analysis functions

Required

Demonstrated strong skills in eliciting and developing business requirements, specifying and designing inputs and outputs, producing system and programming specifications and requirements and recommending modifications to existing programs and processes.

Required

3Strong skills in systems analysis and design for moderate to complex systems includes completing feasibility studies of projects, analyze processes, determine scope, develop system requirements, design detail inputs and outputs, and produce detail system and program specifications.

Required

Demonstrated strong project management, business systems analysis skills, and problem-solving skills. Strong ability to analyze operational and organizational systems: define the problem or objective; identify relevant concerns or factors; recognize and propose alternatives and their implications.

Required

Strong ability to define testing procedures and rigorously carry out such procedures. Strong ability to prototype and design user-interface solutions to user problems. Thorough knowledge of user-interface design patterns and ability to use tools to prototype user interfaces.

Required

Thorough knowledge of complex on-line interactive systems and ability to schedule production reports; PC software including MS Office and Adobe products. Thorough knowledge of HTML, SQL, SQL objects, Visual Basic, VB Script, VBA, and JavaScript or related programming language.

Required

Thorough knowledge of business systems analysis methodologies which includes developing business systems analysis artifacts, such as wireframes, use cases, traceability matrix, and process models

Required

Strong interpersonal skills to work effectively and diplomatically with diverse groups of administrators, colleagues, managers, technical staff, faculty, students, staff, vendors, representatives of governmental agencies and the public.  

Required

Strong skills in setting priorities, meeting competing deadlines, and handling varying requirements and job complexities. Strong oral communication skills sufficient to represent the team and interact effectively in meetings with management, technical, and functional teams.

Required

Strong ability to write comprehensive, well-organized, and lucid reports and to write instructional/technical documentation with systems requirements and design with detailed processing requirements, and programming specifications.  Strong ability to overcome obstacles and meeting deadlines.

Required

Thorough knowledge of Federal and State laws and University of California policies regarding privacy and public information; working knowledge of student record policies and procedures. Thorough knowledge of University student systems and their relationships

Required

Strong ability to learn new programming languages and new technology. Strong ability to work independently and following through on assignments with minimal direction and working as part of a team. Strong ability to perform with constant interruptions and distractions.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Strathmore 102/106; Murphy A227

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 2: Position in which required tasks normally do not involve exposure to blood, body fluids or tissues, but may require performing unplanned Classification 1 tasks. In these jobs the normal work performance involves no exposure to blood, body fluids, or tissues. However, exposure or potential exposure may be required as a condition of employment.