Director of Communications

BROADCAST COMM SPEC 4 (007452)

UCPath Position ID: 41102756

Position Description History/Status

Approved Date:

9/9/2026 7:17:22 PM

Date Last Edited:

9/9/2026 7:17:00 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

3500O

Organization:

UCLA TEACHING AND LEARNING             

Division Code:

3510D

Division:

UCLA TEACHING AND LEARNING DIV         

Department:

350100 - VP FOR TEACHING & LEARNING

Position Details

UCPath Position Number:

41102756

Position Description ID

172212

UC Payroll Title:

BROADCAST COMM SPEC 4 (007452)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 23

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

C: Supervisor - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

41017563

Reports to Payroll Title:

Vice Provost of Teaching and Learning

UCPath Department Head Position Number:

41017563

Department Head Payroll Title:

Vice Provost of Teaching and Learning

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

5342

Broadcast Communication Specialist 3 TX

1

5465

Instructional Designer 3 TX

1

POSITION SUMMARY

The Director of Communications will advance the UCLA Teaching & Learning Center (TLC) mission to elevate and celebrate inclusive excellence in teaching by engaging our community of educators in inclusive and research-based teaching practices, instructional innovation, and pedagogical research.

Reporting to the Vice Provost for Teaching and Learning, the Director of Communications is responsible for developing, implementing and expanding creative and comprehensive communications and stakeholder outreach strategies that strengthen the brand of the UCLA Teaching and Learning Center (TLC) in alignment with UCLA branding and strategic communications initiatives. The Director researches current trends in communications and technology, leads the execution of the TLC digital communication strategy, and manages the design and data tracking of the TLC website, newsletters, and other digital media and communication platforms. The Director works closely with TLC program directors and administrative teams to guide, coordinate and promote programs, resources, services and events, ensuring alignment of messaging across units with the overall TLC vision and digital strategy. Through these efforts, the Director helps to raise awareness for and drive engagement of UCLA instructors, including graduate student teaching assistants, in the programming offered by the TLC through creative, accessible content.

Duties also include overseeing a team that develops digital and printed content such as newsletters, presentations, campus messages, video scripts, web copy, news stories, event promotional materials, social media posts, and reports. The Director provides writing and copy-editing support as needed to ensure accurancy and consistency of content across the team, manages internal and external communications requests, and tracks the status of team communications projects.

The Director oversees executive communications and organizational messaging on behalf of the Vice Provost. Responsibilities also include providing strategic counsel for TLC leadership and facilitating communications related to change management, instructional continuity, and other emergent communication needs.

The Director of Communications works independently to prioritize tasks, meet deadlines, and create solutions to meet project goals as assigned. The ideal candidate will possess exceptional organizational skills, be highly detail-oriented, and effectively foster collaborations with TLC and other campus partners. Performance is reviewed on an annual basis.

This position is eligible for a hybrid work arrangement within the state of California. The incumbent must reside within the state of California or be willing to relocate.

The Teaching and Learning Center (TLC) supports UCLA's community of educators in engaging in inclusive and research-based teaching practices in support of diverse learners, advancing instructional innovation and pedagogical research, and celebrating teaching excellence. To realize this mission, the TLC collaborates with instructors, leadership, and various campus partners to champion visionary ideas and forward-thinking initiatives that transform and elevate the teaching enterprise.

Teaching and Learning Center (TLC) Strategic Communications

 • Develop and guide communications strategy for the TLC in coordination with leadership and staff, including program directors and administrative teams, to regularly promote and communicate news, programs, resources, services and events, ensuring alignment of content and messaging with strategic planning goals.

 • Research, develop, and present marketing and communication plans, including prototypes for visual content and designs/layouts; customize communications and tailor marketing to reach diverse audiences effectively.

 • Engage with TLC leadership and designated staff to customize, implement, and maintain communications campaigns and strategies, including visual branding and online digital presence.

 • Explore, analyze, and remain current in communication trends in the marketplace and emerging platforms, technology, and communications and engagement strategies.

 • Develop plans to integrate new and relevant technologies, software, and platforms quickly and effectively.

 • Inform strategic planning by identifying communication gaps and relevant trends in marketing and technology, presenting options to TLC leadership and staff, and supporting the overall project implementation process.

 • Assist in evaluation of ongoing communication strategies, including analysis of survey feedback and analytics from online platforms; report impact on internet presence and brand awareness to ensure strategies affect desired outcomes.

 • Maintain current and accurately curated mailing lists with contact information for relevant audiences and stakeholders on campus; expertly utilize digital technology, software, and platforms for deployment of website, newsletters, and other communications materials.

 • Research, identify, and develop relevant, creative, engaging, and innovative promotional materials to facilitate TLC outreach and communication goals.

 • Work with subject matter experts to develop engaging copy and other creative materials that advance the needs of TLC leadership and audiences.

50%

Personnel Supervision

 • Supervise a minimum of two direct reports, overseeing recruitment, hiring, and promotion processes for the TLC Communications unit.

 • Supervise, train/coach/mentor, evaluate, and coordinate the activities of full-time and part-time staff involved in copywriting, editing, design in alignment with industry norms and UCLA Brand guidelines, sourcing, production, and distribution of materials, including visual media and graphic elements, required for websites, publications, promotional communications, and communications campaigns.

 • Assign tasks, set performance goals, and establish key performance indicators (KPIs) for direct reports; monitor productivity and manage workflow; conduct routine one-on-one meetings and unit-level meetings, and evaluate performance at least annually via development reviews.

 • Foster a collaborative and inclusive work environment.

25%

Vice Provost Leadership Programming and Support Services

 • Serve as point person for coordinating communication with internal and external entities at all levels on behalf of the Vice Provost; prepare and review communications to be distributed.

 • Develop communication strategies for the Vice Provost to address both routine and non-routine activities within the unit.

 • Develop quarterly messages from the Vice Provost, highlighting important information, accomplishments, or noteworthy events to disseminate campuswide.

 • Review, revise and prepare speeches, remarks, and talking points for the Vice Provost.

 • Upon request by the Vice Provost, analyze messages for potential response; conduct research to provide greater depths of analysis of issues; direct items, as appropriate, to the Associate Vice Provost and Chief of Staff for Teaching and Learning and/or the Executive Director of the Teaching and Learning Center; consult with the Vice Provost on critical issues and actions, offering options for response, timeliness, and institutional implications.

 • Engage campus partners in developing and deploying educational resources, policy documents, and other materials supporting instructor engagement, instructional continuity, and pedagogical innovation.

25%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

Bachelor's degree in marketing, design, communications, or a closely related field and/or equivalent experience.

Required

Or

Master's Degree

Master's degree or other advanced degree in marketing, public relations, graph design, communications, brand management, or a related professional area.

Preferred

5 yrs of experience

Minimum of ten years of professional work experience in marketing, public relations, graphic design, communications, brand management, or a related professional area.

Required

Experience with developing and implementing communications strategies, website development, and social media best practices.

Required

Experience leading and managing a team of communicators in higher education or equivalent type of complex organization.

Required

Expert command of digital technology, software and platforms such as Adobe Creative Cloud (Photoshop, InDesign, Illustrator, etc.), Microsoft Office, presentation software, and web page creation and editing software.

Required

Expert knowledge of design standards for accessible digital and print media assets in compliance with the American with Disability Act (ADA) and Web Content Accessibility Guidelines (WCAG) requirements.

Required

Expert knowledge of marketing research processes and web analysis methods.

Required

Highly developed ability to interpret information to make business decisions and recommendations based on analysis, best practices, and an understanding of preferred outcomes.

Required

Highly developed ability to take initiative, independently manage time, organize complex work assignments and attend to multiple projects to meet deadlines, and respond to and troubleshoot challenges quickly and effectively.

Required

Exceptional design, writing, and presentation/speaking skills and excellent problem-solving and project management skills.

Required

Excellent communication and interpersonal skills; ability to collaborate effectively with diverse groups of colleagues and stakeholders.

Required

Ability to work on campus with the potential for a hybrid schedule.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Powell Library

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.