Program and Operations Coordinator

BLANK AST 3 (004722)

UCPath Position ID: TBD_941465

Position Description History/Status

Approved Date:

11/3/2026 5:40:06 PM

Date Last Edited:

11/3/2026 5:40:03 PM

Last Action Effective Date:

9/22/2026

Organization Details

Business Unit (Location):

LACMP

Organization Code:

1160O

Organization:

ANDERSON SCHOOL OF MANAGEMENT          

Division Code:

1161D

Division:

MANAGEMENT DIV                         

Department:

030000 - ANDERSON GRAD SCH OF MANAGEMENT

Position Details

UCPath Position Number:

TBD_941465

Position Description ID

256072

UC Payroll Title:

BLANK AST 3 (004722)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

CX: Clerical & Allied Services

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40127820

Reports to Payroll Title:

ALUMNI EXTERNAL REL SPEC 3

UCPath Department Head Position Number:

40063971

Department Head Payroll Title:

ACAD PRG MGR 1

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

Reporting to the Director of Student and Alumni Programs of the UCLA Ziman Institute for Real Estate and Urban Economics (ZI), the Program and Operations Coordinator will be responsible for coordinating and supporting the execution of the Ziman Institute's major programs and events as well as marketing, course support, and general office operations.  Major duties for this position will include: major event coordination and data management support for Ziman-supported student programs (Anderson, Undergrad, Law) and outreach programs (Levine Programs, Housing as Health Care, and Research); Faculty and course support for Ziman UCLA Anderson real estate curriculum courses; digital marketing including website editorial management and maintenance, social media management, and Ziman partner marketing requests; business transaction support, including processing non-employee reimbursements and serving as purchasing system back-up; office management; and administrative support to the Ziman Institute's Faculty Director. Programs and events will primarily be on-campus, however this may also include coordination of off-site events.      

Members of the Ziman Institute team assign short and long-term tasks on a daily basis. The incumbent must be able to independently prioritize tasks, plan, monitor progress and check quality; apply working knowledge of University policy and procedures; and exhaust creativity and resourcefulness to fulfill assignments as instructed. Independent interpretation, anticipation and problem-solving are required. The incumbent works with minimal supervision and is expected to complete projects without oversight, except where policy issues and exceptional situations arise. The incumbent will meet regularly with the members of the Ziman Institute team to provide updates and coordinate programmatic needs. 

Program, Event and Data Management Support

A1. Provide coordination and support for the Center's major non-Development events and programs, including Anderson Real Estate Industry Night, ZC Undergrad Industry Night, RELA Investiture, Levine Affordable Housing Development Program late summer/early fall training sessions, Annual Research Conference(s), bi-annual Ziman Center Mixers, and others as required by respective Program Directors. (E)

A2. Compose and distribute digital invitations/announcements for these major events. (E)

A3. Engage and arrange for participation in Center activities and events by deans, faculty, and volunteers as appropriate. (E)

A4. Compose and distribute digital invitations/announcements for other center events as requested. (E)

A5. Process non-employee reimbursements related to major events and programs.  (E)

A7. Manage data collection (attendee registration information) for programs and events and upload to e-mail marketing database as requested.  (E)

A8. Manage constituent information on the Center's e-mail marketing database, and maintain database(s) to ensure accuracy. (E)

A9. Prepare statistical reports from data collected for the purpose of long-range program and event planning. (E)

70%

Marketing Support

B1. Prepare program and event-related content for the Center website, digital newsletter, social media channels, and other marketing materials. (E)

B2. Manage and maintain content on the Center’s website. (E)

B3. Manage posts on the Center’s social media outlets, including Facebook, X, LinkedIn and Instagram. (E)

B4. Compose and distribute digital invitations and/or announcements for partner marketing requests, as needed. (E)

B5. Prepare and distribute real estate course digital marketing to Anderson/Law/Luskin/Fielding students. (E)

B6. Manage the Center’s Marketing calendar. (E)

15%

Faculty and Course Support

C1. Assist the Faculty Director with administrative tasks as needed, including scheduling, processing reimbursements, conference registration, and travel and entertainment reservations. (E)

C2. Provide course support to professors of MBA real estate curriculum, including coordinating visiting speaker logistics, courtesy parking and gift bags, processing reimbursements, and supporting TA hiring (MGMT298D and E only). (E)

10%

Office Operational Support

D1. Assist the Executive Director with administrative tasks as needed, including scheduling, processing reimbursements, and travel and entertainment reservations. (E)

D2. Update office contact list as needed. (E)

D3. Maintain office password list as needed. (E)

D4. May be assigned to special projects from time to time. (M)

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

Required

Experience interfacing with university-level students and general student affairs.

Preferred

Demonstrated knowledge of travel arrangements and UC Travel policies; ability to prepare purchase orders and reimbursement requests.

Preferred

Occasional overtime, including evenings and weekends, is required. Ability to work some evenings and weekends and at remote locations.

Required

Ability to work independently and follow through on assignments with minimal direction in a timely manner, and with minimal supervision; including ability for independent interpretation, anticipation and problem solving.

Required

Excellent writing and editing skills to compose and proof professional level copy for e-mails, letters, proposals, briefings, invitations, announcements, website, as assigned.

Required

Demonstrated high level of analytical and creative problem-solving skills, highly efficient and organized.

Required

Proven interpersonal skills to effectively interact with the Center's various constituents, including corporations, industry professionals, faculty, students, and university administrators.

Required

Absolute discretion in the maintenance of confidentiality of donor information. Discretion in the maintenance and confidentiality of sensitive information, the ability to work under pressure and with frequently changing deadlines and ability to work well with others.

Required

Demonstrated skill prioritizing multiple assignments and achieving high productivity and work quality under rigid deadlines in a fast-paced environment, skill coordinating large scale, high profile, complex conferences and events.

Required

Ability to make independent judgement based on professional and academic expertise beyond the implementation of administratively proscribed rules, policies and guidelines.

Required

General knowledge and familiarity with constituent databases, e-mail marketing systems, and UCLA Purchasing systems.

Preferred

Demonstrated skill in providing quality customer service in high traffic environments.

Required

Ability to learn new processes, procedures and systems quickly, with demonstrated skills in troubleshooting and problem-solving issues that may arise.

Required

Demonstrated interpersonal skills and ability to interact in an appropriate professional manner with persons of various ages and social, cultural, economic and educational backgrounds. Excellent interpersonal skills and proven ability to interact in an appropriate manner.

Required

Display excellent verbal, written and listening communication skills to professionally represent the Ziman Center.

Required

Outstanding typing skills. Proofreading and grammar is required. Knowledge of the English language, spelling, grammar and proofreader marks.

Required

Strong proficiency in Microsoft Office Suite, Outlook, database systems and database management.

Required

General knowledge of social media outlets as related to event marketing.

Required

Demonstrated skill setting priorities which accurately reflect the relative importance of job responsibilities, maintaining organization and efficiencies in completing work assignments, competing assignments, and workloads to meet deadlines.

Required

Skill communicating clearly and diplomatically to convey information to diverse constituencies in person, by phone and in writing.

Required

Demonstrated ability to work independently in fulfilling various tasks and completing assignments.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

UCLA Anderson - Ziman Center

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.