Clinical Care Coordinator

BEH HEALTH COUNSELOR 3 HX (004459)

UCPath Position ID: MI-DPT520000-TC004459-PD250110

Position Description History/Status

Approved Date:

12/19/2025 7:17:03 PM

Date Last Edited:

12/19/2025 7:16:59 PM

Last Action Effective Date:

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS

Division Code:

7400D

Division:

STUDENT DEVELOPMENT

Department:

520000 - STUDENT SERVICES

Position Details

UCPath Position Number:

MI-DPT520000-TC004459-PD250110

Position Description ID

250110

UC Payroll Title:

BEH HEALTH COUNSELOR 3 HX (004459)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

HX: Residual Healthcare Professionals

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40058598

Reports to Payroll Title:

BEH HEALTH CNSLNG MGR 1

UCPath Department Head Position Number:

40063681

Department Head Payroll Title:

BEH HEALTH CNSLNG MGR 2

DIRECTION - Indicates that the incumbent establishes procedures for attaining specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed. Incumbent typically develops procedures within the limits of established policy guidelines.

POSITION SUMMARY

As integral members of UCLA CAPS' multidisciplinary clinical team, CAPS Clinical Care Coordinators serve as highly specialized clinicians who support the full continuum of student mental health needs through advanced clinical triage, crisis intervention, complex care coordination, and operation leadership within the clinic. This role functions as a cross-functional clinician with flexible deployment across all core service areas. These clinicians serve as frontline decision makers for urgent student mental health concerns, operating in a high acuity, fast paced environment that requires independent clinical judgement, systems navigation, and collaboration across campus partners. Clinical Care Coordinators work closely with CAPS leadership to ensure seamless clinic operations and continuity of care across all service lines.

CAPS Clinical Care Coordinators are largely "on demand clinical responders" during business hours, managing evolving clinic needs and responding to students in distress through direct intervention and expert consultation to other providers, faculty, staff, and campus stakeholders. They provide same-day triage, crisis evaluation, risk assessment and intervention during designated triage hours CAPS triage hours and are instrumental in determining disposition, safety planning, hospitalization procedures, and linkage to appropriate levels of care. They possess the expertise and flexibility to assume any core clinical function within the center as operational needs arise, ranging from triage, case management, crisis intervention, managing psychiatric hospitalizations, providing interim or ongoing therapy, and delivering critical response and postvention services following campus crises of student tragedies.

With Lanterman Petris Short (LPS) designation, Clinical Care Coordinators hold advanced clinical authority to initiate involuntary hospitalization when requires, underscoring the high acuity decision-making and legal responsibility inherent in this role.

This role is responsible for comprehensive care coordination including:

- Managing complex cases that extend beyond CAPS' brief treatment model

- Facilitating referrals and warm handoffs to community providers and higher levels of care

- Conducting proactive outreach and follow-up to ensure continuity of care

- Serving as primary clinical contacts for designated high-need student populations, programs and satellite clinics

In addition, Clinical Care Coordinators provide clinical leadership and support to other CAPS teams by consulting on crisis management case disposition, care planning, and utilization of campus and community resources.

This full-time (40 hours/week) role adapts responsively to clinic demand. Triage responsibilities comprise approximately 50% of workload, increasing during peak academic periods and flexing downward during lower volume seasons, such as summer.

This position offers hybrid work options for both in person and remote work; after probation and credentialing and privileging processes are complete.  Employees will work fully in person until approved for hybrid work if desired.

Counseling and Psychological Services (CAPS) serves as the campus community mental health center for students. The Department's mission is to support students' emotional and intellectual development, emotional resiliency and personal well-being toward optimizing their ability to thrive in UCLA's diverse learning environment. CAPS clinicians provide clinical, outreach, and mental health promotion services. Clinical services are confidential and available to regularly enrolled students.

Triage, Crisis Response, & Urgent Care

This role functions as a cross-functional clinician with flexible deployment across all cores service areas, providing comprehensive mental health services including:

 • Conducts same-day triage assessments, urgent walk-in evaluations, and crisis interventions.

 • Clinicians in this role are required to obtain and maintain Lanterman-Petris-Short (LPS) certification, authorizing them to independently initiate involuntary psychiatric detentions (5150/5585) for students assessed to be at imminent risk of harm to self or others.

50%

Clinical Coordination & Case Management

 • Oversee coordination of care for complex and high-need students whose needs exceed the brief treatment model.

 • Function as the designated clinical leads for psychiatric hospitalization processes within the center, exercising advanced clinical and legal judgment in the evaluation, initiation, and coordination of involuntary care. This includes directing all aspects of the hospitalization workflow—risk determination, consultation with treating psychiatrists, collaboration with law enforcement or emergency transport, and communication with receiving facilities—to ensure clinical integrity, legal compliance, and student safety.

 • Serves as a central point of contact for case consultation with ResLife, Ashe, UCLA BHS, the UCLA ED, etc and external providers.

 • Ensure follow-through on referrals, monitor continuity of care, and manages linkage to specialized services or higher levels of care.

 • This position may be assigned to be primary point of contact for coordination, consultation, and service delivery of certain student and clinical populations.

45%

Individual Therapy & Group Treatment

 • Carry a selective caseload of individual and/or group therapy clients requiring specialized, time-limited interventions, applying evidence-based brief treatment modalities and advanced case formulation skills for high-acuity or diagnostically complex presentations.

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Advanced degree in a related area

Required

1+ Year

Post licensure experience with relevant prior experience and training.

Required

Current, valid license as an LMFT or LCSW in California. Note: Maintenance of licensure in good standing is a requirement of continued employment.

Required

Demonstrated competence in trauma-informed, culturally competent, mental health service delivery.

Required

Demonstrated ability to conduct effective crisis intervention and de-escalation for the wide range of presenting issues, including potentially high acuity, high severity, and highly complex presentations.

Required

Demonstrated skills in effectively managing mental health emergencies, including crisis intervention and de-escalation.

Required

Demonstrated skills to intervene with suicidal, homicidal, and psychotic clients.

Required

Demonstrated advanced problem-solving and critical thinking skills, ability to work autonomously while applying good judgment for when consultation and assistance is needed.

Required

Working knowledge of legal and ethical issues pertaining to mental health treatment and service delivery.

Required

Working knowledge of cultural and ethnic factors affecting mental health service delivery.

Required

Knowledge of business software and specialized applications/systems (EMR) used in behavioral health settings.

Required

Demonstrated ability to work in an interdisciplinary and diverse environment.

Required

Demonstrated ability to conduct brief psychotherapy, assessment, and crisis intervention.

Required

Demonstrated skills in written and oral communication.

Required

Demonstrated skills in consultation work with professional and non-professional colleagues.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Clinical Setting

Location Setting:

Campus

Location:

CAPS

Standing/Walking

X

X

Sitting

X

X

Bending/Stooping

X

X

Squatting/Kneeling

X

X

Climbing

X

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical Skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.