Manager, Procure to Pay Products

APPLICATIONS PRG SUPV 2 (000664)

UCPath Position ID: 41057651

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

1142109

Approved Date:

4/4/2024 11:59:32 AM

Date Last Edited:

4/4/2024 11:59:27 AM

Last Action Effective Date:

12/21/2023

Organization Details

Business Unit (Location):

LACMP

Organization Code:

5000O

Organization:

ADMINISTRATIVE VICE CHANCELLOR         

Division Code:

5901D

Division:

ADMINISTRATION                         

Department:

455400 - IT SERVICES

Position Details

UCPath Position Number:

41057651

Position Description ID

169368

UC Payroll Title:

APPLICATIONS PRG SUPV 2 (000664)

Personnel Program

Management and Senior Professional (MSP)

Salary Grade:

Grade 24

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

C: Supervisor - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

41025013

Reports to Payroll Title:

APPLICATIONS PROGM MGR 2

UCPath Department Head Position Number:

40068309

Department Head Payroll Title:

Info Sys Mgr 4

DIRECTION - Indicates that the incumbent establishes procedures for attaining specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed. Incumbent typically develops procedures within the limits of established policy guidelines.

0657

Product Owner (Business Systems Analyst 4)

1

0652

Sr. Mainframe Developer/Sr. Software Developer (Applications Programmer 4)

2

7300

Mainframe Developer/Software Developer (Applications Programmer 3)

2

7584

Business Systems Analyst (Business Systems Analyst 3)

1

7300

Application Administrator (Applications Programmer 3)

1

POSITION SUMMARY

The Procure to Pay team conceives, configures, monitors, defines, tests, delivers, monitors, optimizes, and refines Procure to Pay products and application technologies, including but not limited to mobile and web applications, collaboration tools, CRM products, budget/financial management products, HR applications, and other services. This department also works to optimize user experience, address digital accessibility needs, and establish the highest standards of quality assurance and release management for UCLA's administrative applications and technologies.

The Manager, Procure to Pay Products will be responsible for overseeing the development, implementation, and continuous improvement of Procure to Pay products and services that support the university's strategic objectives and meet the evolving needs of UCLA's students, faculty, and staff. The Manager will partner on strategizing the sunsetting and archiving the Legacy Procure to Pay system. This leader will lead the prioritization of delivery plans, overseeing the development of acceptance criteria as it relates to organizational goals, and facilitating continuous improvement to support growth and operational effectiveness. The Manager, Procure to Pay will partner with the cross-functional delivery teams to ensure products meet business and user requirements, and with business stakeholders to iterate on and improve the products over time. The Manager, Procure to Pay Products will positively impact UCLA's operations and culture by enabling University stakeholders to effectively leverage Procure to Pay products and applications. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.

Situated on 419 acres, five miles from the Pacific Ocean, the University of California, Los Angeles (UCLA) is enriched by the cultural diversity of the dynamic greater Los Angeles area, as well as the geographic advantages of Southern California. One of the world’s preeminent public research universities, UCLA is an international leader in breadth and quality of academic, research, health care, wellness, cultural, continuing education and athletic programs, with more than 5,200 faculty members who teach approximately 47,500 students in the UCLA College and 12 professional schools. UCLA is consistently ranked among the top institutions nationally for research funding, having generated $1.7 billion in research grants and contracts in the last fiscal year alone.

The Information Technology Services (ITS) department at UCLA is a vital part of the university community, providing essential technology services and support to ensure the campus can effectively pursue its mission. It is UCLA’s spirited tradition of thought leadership and commitment to excellence that enables an ambitious and resourceful approach to transforming our networked, ever-changing campus environment.

Procure to Pay

 1. Develops and executes a comprehensive strategy for Procure to Pay, ensuring alignment with the university's academic goals and objectives. (E)  2. Leads, mentors, and manages a team of product owners, software developers, analysts, and application administrators, fostering a culture of collaboration, innovation, and continuous improvement. (E)  3. Collaborates with cross-functional teams, including faculty, IT, and administrative staff, to gather and prioritize user requirements and identify opportunities for product enhancement. (E)  4. Oversees the planning, execution, and delivery of Procure to Pay product releases, working closely with development teams to ensure timely and high-quality results. (E)  5. Continuously assesses product performance and user feedback, making data-driven decisions to optimize and improve product offerings. (E)

25%

Problem Solving

 1. Understands and solves complex project challenges in a timely fashion by supporting risk mitigation and contingency planning. (E)  2. Appropriately escalates disruptions and dependencies to department leadership. Understands and leverages proper change control processes. (E)

10%

Customer Service

 1. Understands customers' needs. Provides support for identified and escalated issues. (E)

10%

Continuous Improvement

 1. Stays abreast of industry trends, emerging technologies, and best practices in higher education to inform product strategy and direction. (E)

10%

Project Planning & Management

 1. Oversees overall schedules, product requirements, and resources. (E)   2. Serves as the primary point of contact for stakeholders, providing clear communication on product status, roadmap, and decision-making rationale. (E)  3. Provides direction and acts as advisor to product management professionals in order to facilitate adherence to project schedules and to resolve technical problems. (E)

10%

Communications & Training

 1. Translates business objectives and stakeholder needs into tangible goals and shares with appropriate stakeholders and leadership. (E)  2. Ability to communicate effectively with platform vendors and internal teams. (E)   3. Oversees marketing and outreach activities that promote awareness for products or services. (E)

10%

Leadership, Management, & Supervision

 1. Manages the development of team members by helping them set and achieve goals for their career growth. (E)  2. Acts as an advisor to teams to meet schedules and resolve technical problems. (E)  3. Supervises the work of a department with responsibility for quality and quantity of work. Leads project teams in the completion of assignments. (E)  4. Participates in the selection, development, and evaluation staff. Develops and monitors operational and budget processes, staff FTE, finance, human resources, and space planning. (E)  5. Project management skills for overseeing the implementation of new procurement processes or systems. (E)  6. Develops and manages budgets, resources, and timelines for the team, ensuring efficient and effective utilization of resources. (E)

20%

Other

 1. Actively contributes to promoting equity, diversity, and inclusion across the organization and UCLA's campus. (E)  2. Actively promotes the organization's core values and consistently integrates innovation, employee fulfillment, teamwork, respect, excellence, integrity, service, and accountability into each aspect of their work. (E)  3. Maintains current knowledge of University policy and procedure; effectively, consistently and fairly applies University policy and/or campus/division procedures for assigned area and team members supervised; complies with University, Campus and division policies and procedures regarding privacy of information, authorized use of University resources and the security of University systems and data. (E)  4. Performs other related responsibilities as requested and when necessary. The University reserves the right to add or change duties at any time. (E)

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

Information technology, computer science, public administration, business administration, communications, or related field or equivalent experience.

Required

Bachelor's Degree

Information technology, computer science, public administration, business administration, communications, or related field.

Preferred

5 Years

Working within the following fields: information technology, computer science, management, higher education, or a related field.

Required

2 Years

Experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment.

Required

Significant experience managing Procure to Pay in a fast-paced, dynamic environment.

Required

Demonstrated experience presenting complex technical information to audiences of technical and non-technical stakeholders. 

Required

Significant experience working in a project-based environment using leading project management practices.

Required

Extensive experience solving technical and non-technical problems; able to delegate solutioning when appropriate to the proper resources. 

Required

Experience operating as a point of escalation.

Required

Demonstrated experience providing inclusive leadership of others, cultivating an inclusive environment that values equity, diversity, inclusion and belonging.

Required

Has demonstrated experience leading in an ever-changing, fast-paced environment. 

Required

Experience in complex higher education environments, serving academic and administrative functions of a large public university.

Preferred

7 Years

Working within the following fields: information technology, computer science, management, higher education, or a related field.

Preferred

5 Years

Experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment.

Preferred

Understanding of how programs relate to other business strategies and initiatives.

Required

Advanced written and verbal communication skills and is able to communicate work assignments to medium-sized teams.

Required

Advanced project management skills with demonstrated experience delegating responsibility, tracking project progress, supervising others, and advising teams on competing priorities.

Required

Able to lead data gathering efforts seeking information from multiple and diverse sources.

Required

Inspires creativity in others and advises teams on industry-leading practices, such as the incorporation of new technologies or processes.

Required

Demonstrated leadership / management skills, including abilities in persuasion, negotiation, change management, and mentorship.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

0%

Travel

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Wilshire Center

Standing/Walking

X

Sitting

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.