Associate Director

ADMIN SUPV 2 (007375)

UCPath Position ID: 40046642

Position Description History/Status

For Reference ONLY - PeopleAdmin JA Number:

601430

Approved Date:

3/20/2026 6:53:08 PM

Date Last Edited:

3/20/2026 6:53:03 PM

Last Action Effective Date:

1/1/2018

Organization Details

Business Unit (Location):

LACMP

Organization Code:

7000O

Organization:

VC STUDENT AFFAIRS

Division Code:

7300D

Division:

CAMPUS LIFE

Department:

373100 - COMMUNITY PROGRAMS OFFICE

Position Details

UCPath Position Number:

40046642

Position Description ID

169736

UC Payroll Title:

ADMIN SUPV 2 (007375)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

Grade 23

Job Code FLSA:

Exempt

Union Code (Collective Bargaining Unit):

99: Non-Represented (PPSM)

Employee Relations Code:

C: Supervisor - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40053444

Reports to Payroll Title:

STDT LIFE DEV MGR 1

UCPath Department Head Position Number:

40053444

Department Head Payroll Title:

STDT LIFE DEV MGR 1

DIRECTION - Indicates that the incumbent establishes procedures for attaining specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed. Incumbent typically develops procedures within the limits of established policy guidelines.

004578

STDT SVC SUPV 1

2

005152

STDT LIFE DEV SPEC 3 SV

2

007359

BUS TCHL SUPP ANL 2 TX

1

005151

STDT LIFE DEV SPEC 2 SV

2

007457

PUBLICATIONS PROD SPEC 2

1

POSITION SUMMARY

The Associate Director provides strategic vision and leadership for the planning, development, implementation, evaluation, and management of the programming within the Community Programs Office (CPO). As a primary hub for campus support, the CPO oversees leadership development and essential service initiatives, including basic needs and student well-being resources, designed to ensure the success of the entire student body. This role requires a thorough understanding of the educational process and the institutional factors that impact student matriculation and persistence. The Associate Director is responsible for fostering supportive environments where all students can access critical resources and develop professional skills. Beyond program oversight, the position provides comprehensive leadership and mentorship to a multi-tiered staff of career, contract, limited, and student employees. Additionally, the Associate Director manages the departmental administrative response to matters affecting the campus environment and ensures compliance with Title IX, sexual harassment, and violence prevention protocols. Given the sensitive nature of these responsibilities, the assignment requires high-level professional diplomacy and demonstrated expertise in educational administration.

Established in 1970 and formalized as a department within the Campus Life Division of Student Affairs in 2003, the Community Programs Office (CPO) serves as an essential resource for the UCLA student body. Originally housed in Dodd Hall, the CPO transitioned to the Student Activities Center following the student-led SPARC referendum in 2000. The department provides comprehensive academic, professional, and personal support through programs focused on educational advancement, career development, and access to basic and essential needs resources, while fostering collaboration and engagement within the campus community. By connecting students with these opportunities, the CPO helps them develop the leadership skills, career readiness, and practical problem-solving abilities necessary for future success. Through continuous program development and direct support, the CPO remains dedicated to ensuring that students have the tools and resources they need to achieve their goals.

Department Management and Supervision

A1. Serve as Chief of Staff overseeing daily operations, professional development, and the resolution of personnel complaints or grievances in compliance with University policy. (E)

A2. Lead the design and execution of comprehensive orientation and training programs for all full time and student staff, ensuring well-articulated goals and measurable outcomes. (E)

A3. Partner with the Director on long-term strategic planning, annual budget forecasting, and the management of departmental fiscal efficiencies. (E)

A4. Represent the department on campus-wide committees regarding student leadership, risk management, and service-learning, serving as the Director’s primary surrogate. (E)

A5. Oversee departmental vendor contracts and space agreements, ensuring full compliance with University purchasing and legal protocols. (E)

A6. Oversee the development of technological infrastructure, digital communications, and data tracking systems to enhance operational efficiency. (E)

A7. Manage the department's physical assets, including departmental space renovations, equipment inventory, and maintenance. (E)

A8. Provide high level feedback and administrative consultation on the use, maintenance, and replacement of the departmental transportation fleet, as well as equipment procurement. (E)

A9. Lead annual reviews of salary ranges and payroll titles for all staff in accordance with compensation and classification standards. (E)

A10. Facilitate departmental training initiatives and collaborate with advisors to ensure program management protocols remain current and effective. (E)

A11. Oversee the recruitment, onboarding, and assignment of responsibilities for direct reports. (E)

A12. Conduct the performance appraisal process for direct reports, including performance improvement or disciplinary matters, and raise awareness of issues or concerns to the CPO Director. Provide coaching, feedback, and development opportunities to help direct reports build skills and achieve their goals. (E)

40%

Strategic Planning, Training & Development

B1. Direct the scope of departmental programs and services to enhance student success, persistence, and the overall campus experience. (E)

B2. Lead long-range strategic planning and establish operational objectives and performance measures that align departmental initiatives with institutional goals. (E)

B3. Provide executive recommendations on organizational structure, staffing needs, and process improvements to optimize service delivery. (E)

B4. Design and oversee comprehensive training curricula and professional development pathways for management and staff. (E)

B5. Identify and integrate emerging management principles and technologies to modernize departmental services and infrastructure. (E)

B6. Direct the strategic allocation and management of departmental space and physical resources to maximize accessibility and meet student needs. (E)

B7. Manage high-priority special projects and maintain a professional environment dedicated to the department’s mission and service standards. (E)

30%

Student Leadership Development

C1. Oversee the advising and mentorship of students on strategies for balancing academic requirements with leadership development and experiential learning activities. (E)

C2. Cultivate and manage strategic partnerships with community organizations to expand professional placement opportunities and externship sites for the department. (E)

C3. Direct the recruitment, selection, and administrative management of departmental internship and leadership programs. (E)

C4. Design and implement leadership curricula, workshops, and retreats focused on career development and skill-building for student staff. (E)

10%

Campus Climate

D1. Collaborate with university administrators to manage departmental responses to sensitive topics or events, ensuring the mitigation of conflict and the maintenance of a stable campus environment. (E)

D2. Serve as the departmental liaison to university committees regarding campus environment standards, providing recommendations on administrative responses to complex or high-profile campus issues. (E)

D3. Lead departmental training and workshops on sexual harassment, violence prevention, and Title IX compliance, ensuring all full-time and student staff meet institutional requirements in partnership with the Title IX Office. (E)

D4. Provide crisis intervention, evaluation, and referrals to appropriate campus and community resources for students and staff. (E)

D5. Consult regularly with senior management on matters involving student and staff welfare, collaborating with units such as Counseling and Psychological Services and the Dean of Students. (E)

10%

Assessment & Audit

E1. Oversee the systematic collection and analysis of data for all programs, events, and initiatives to ensure consistent and streamlined departmental assessments. (E) 

E2. Oversee the evaluation proposed programmatic outcomes to ensure that allocated funding for student success, community service, and essential support programs is utilized effectively. (E)

E3. Conduct longitudinal studies of departmental programs to measure short- and long-term effectiveness and impact on the student experience. (E)

E4. Serve as the departmental lead for all audit and review processes, providing documentation for internal and external auditors, media inquiries, and public records requests. (E)

5%

Special Projects

F1. Represent the department on institutional search committees, external review boards, and campus-wide planning committees for major university events and student welcomes. (E)

F2. Serve as the primary point of contact for external partnerships, professional organizations, and conference hosting responsibilities. (E)

F3. Execute high-level special projects and administrative tasks as assigned by the Director, Associate Vice Chancellor, or Vice Chancellor. (M)

5%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in related field or equivalent experience and/or training.

Required

Master's Degree

in related field.

Preferred

Detailed knowledge of the educational and legal aspects of sexual harassment and violence policies and procedures.

Required

Detailed knowledge of University of California policies, procedures, and regulations relating to student conduct and discipline, student grievances, confidentiality of student records, and organizational discipline.

Preferred

Thorough knowledge of dispute resolution alternatives, including mediation between individuals.

Required

Thorough knowledge of federal and state laws pertaining to students in higher education, including FERPA and DMCA.

Required

Advanced skill in interacting diplomatically with the public when faced with demands or requests for action that may violate federal or state law or University policy and procedure.

Required

Detailed knowledge of campus' time, place, and manner regulations for activities and use of property.

Required

Highly developed analytical skills to evaluate and integrate data from reports, operational practices, programs, and situational variables to define issues and construct appropriate methods of resolution.

Required

Advanced ability to maintain sensitivity and sound judgment when confronted with resistance, indifference, or hostility in complex interpersonal situations.

Required

Highly developed analytical skills to review and assess programs and procedures to support student proposal preparation, funding allocations, and funding evaluations.

Required

Thorough knowledge of student programs and activities within a large, complex university environment.

Required

Advanced ability to develop theoretical models for workshops to enhance the leadership capabilities of student population.

Required

Advanced skill in student program planning, implementation, administration, and evaluation.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Campus

Location:

Student Activities Center

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.