Legal Content and Product Operations Specialist - Remote

PUBLICATIONS PROD SPEC 2 CM (005379)

UCPath Position ID: 41095640

Position Description History/Status

Approved Date:

11/3/2026 6:10:02 PM

Date Last Edited:

11/3/2026 6:09:54 PM

Last Action Effective Date:

10/20/2026

Organization Details

Business Unit (Location):

LACMP

Organization Code:

8400O

Organization:

CONTINUING EDUCATION                   

Division Code:

8410D

Division:

CONTINUING EDUCATION-MISC.             

Department:

556000 - CONTINUING EDUCATION OF THE BAR

Position Details

UCPath Position Number:

41095640

Position Description ID

189285

UC Payroll Title:

PUBLICATIONS PROD SPEC 2 CM (005379)

Personnel Program

Professional and Support Staff (PSS)

Salary Grade:

STEPS

Job Code FLSA:

Non-Exempt

Union Code (Collective Bargaining Unit):

CM: Comms, Mktg, & Sales Profs

Employee Relations Code:

E: All Others - Not Confidential

Employee Class (Appt Type):

2 - Staff: Career

Full-Time Equivalent (FTE)

1

SUPERVISION

UCPath Reports to Position Number:

40128838

Reports to Payroll Title:

PUBLICATIONS PROD MGR 2

UCPath Department Head Position Number:

40055769

Department Head Payroll Title:

ADMIN MGR 3

GENERAL SUPERVISION - Indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION SUMMARY

Reporting to the Chief Operating Officer - Content & Product, the Legal Content and Product Operations Specialist supports the successful launch, enhancement, and ongoing operation of CEB's digital products and content platforms. Working under general supervision, the incumbent independently coordinates product launch readiness activities, conducts quality assurance reviews and user acceptance testing, validates product functionality and content quality, and assists Product, Content, and Technology teams with operational activities supporting new product releases and feature enhancements.

The position serves as a key operational resource in ensuring that new products, product enhancements, and content releases meet established quality standards prior to launch and function as intended following deployment. The incumbent collaborates with cross-functional stakeholders to identify issues, validate resolutions, document findings, and support continuous improvement efforts that enhance product quality and customer experience.

At Continuing Education of the Bar (CEB), we are dedicated to empowering California attorneys with innovative resources and practice-oriented tools that enhance their ability to serve clients effectively. Since our founding in 1947, we have remained committed to providing accessible, high-quality legal information, driven by the needs of the California legal community. As a not-for-profit program of the University of California, we prioritize delivering the best California-focused legal tools, all created in-state and in-house.

Published Products

Providing technical support on projects across all content lines, including reviewing CEB's TrueForms product, Essential Forms product, primary law citator, end to end publishing for CEB’s original content (including current awareness articles, practice guides, and practical guidance content).

10%

Product Launch Operations and Release Readiness

Coordinate and support product launch readiness activities for new products, features, and content releases.

Execute pre-launch validation, testing, and operational checklists.

Partner with Product, Content, and Technology teams to ensure launch requirements are completed on schedule.

Track launch-related issues and assist with resolution efforts prior to release.

Support post-launch monitoring and validation activities.

30%

Quality Assurance and User Acceptance Testing

Conduct user acceptance testing (UAT) for new product features, system enhancements, and vendor-delivered functionality.

Develop and execute test plans, test cases, and validation procedures.

Document defects, communicate findings, and verify resolution of identified issues.

Validate content display, functionality, workflows, and user experience across products and platforms.

Perform regression testing for system updates and releases.

30%

Product and Content Operations Support

Support operational initiatives across CEB's content and product portfolio.

Assist with content validation, product maintenance activities, and workflow testing.

Document procedures, testing results, and operational processes.

Identify opportunities for process improvement and operational efficiencies.

Provide cross-functional support for Product, Content, and Technology initiatives as assigned

30%

•

Performs other duties as assigned.

•

Complies with all policies and standards.

•

Complies with the University of California, Los Angeles (UCLA) Principles of Community.

•

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

QUALIFICATIONS

Bachelor's Degree

in Communication and/or equivalent experience and training

Required

Digital Publishing

3+ years of experience in with digital publishing and writing/drafting platforms like Microsoft Office Suite and Adobe Creative Cloud (Acrobat, Illustrator, and Photoshop)

Required

User Experience

3+ years of experience in User Acceptance Testing (UAT) and Quality Assurance (QA) roles with the flexibility to test several products on a multiple platforms

Required

Legal Writing

Experience with California legal writing style

Preferred

Project Management Tools

Experience as user with Smartsheet, Contentful, and Netsuite

Preferred

Ability to collaborate cross-functionally across several teams and efficiently work on multiple projects at a time

Required

Flexibility to learn and take on new tasks that support the changing needs of the content operations team

Required

Very strong analytical and problem-solving skills with attention to detail in a multi-task environment.

Required

SPECIAL REQUIREMENTS AND/OR CONDITIONS OF EMPLOYMENT

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

LOCATION AND PHYSICAL, ENVIRONMENTAL, MENTAL (PEM) REQUIREMENTS

Environment and Work Location Information

Environment Type:

Non-Clinical Setting

Location Setting:

Non-University Setting(s)

Location:

Remote

Standing/Walking

X

Sitting

X

X

Bending/Stooping

X

Squatting/Kneeling

X

Climbing

X

Lifting/Carrying/Push/Pull 0-25 lbs

X

Lifting/Carrying/Push/Pull 26-50 lbs

X

Lifting/Carrying/Push/Pull over 50 lbs

X

Physical requirements other

X

Chemicals, dust, gases, or fumes

X

Loud noise levels

X

Marked changes in humidity or temperature

X

Microwave/Radiation

X

Operating motor vehicles and/or equipment

X

Exposures other

X

Sustained attention and concentration

X

X

Complex problem solving/reasoning

X

X

Ability to organize & prioritize

X

X

Communication skills

X

X

Numerical skills

X

X

Mental demands other

X

Other Mental Requirements

If "Mental demands other" was selected above, please explain:

Ability to focus on work in a productive way from a home-office or remote location.

X

Classification 3:  Position in which exposure to blood, body fluids or tissues is not part of the position description. The normal routine task involves no exposure to blood, body fluids or tissues and the employee can decline to perform tasks which involve a perceived risk without retribution.